HP LaserJet 5000 Service Manual - Page 289

Table 7-26. Skew Possible Cause Action Paper does not meet printer specifications or is stored improperly. 1. Print a few more pages to see if the problem corrects itself. 2. Turn over the stack of paper in the tray. Also try rotating the paper 180°. 3. Check the paper (or other print media) type and quality. Replace the paper, and advise the customer to use the recommended paper and store it properly. Paper is not loaded Make sure paper is loaded correctly and that the correctly or trays are guides fit properly against the paper stack. not adjusted properly. Registration Assembly Be sure that the Registration Assembly is installed is improperly installed. correctly. Table 7-27. Toner Smear Possible Cause Action Dirt in the printer. 1. Print a few more pages to see if the problem corrects itself. 2. Clean the inside of the printer (page 4-2) or use the printer's cleaning page (page 4-4). Dirty Fusing Rollers. Toner build-up can cause the print on a page to smear. Remove and inspect the Fusing Assembly for excessive toner build-up. Clean using alcohol. Paper might be too Check the paper (or other print media) type and smooth. quality. Defective Toner Cartridge. Replace the Toner Cartridge. (See instructions with the Toner Cartridge.) 7-68 Troubleshooting EN