HP LaserJet 5000 Service Manual - Page 297

Note Interface Troubleshooting This section provides an overview of the printer's interface requirements. Communications Check Communication problems are normally the customer's responsibility. Time spent attempting to resolve these problems may not be covered by the product's Hewlett-Packard warranty. Refer the customer to the network administrator for assistance in troubleshooting network problems. If the printer is not connected to an MS-DOS-based host, proceed to the Communications Checks table in this section. Test Message After the printer is installed, verify communications between the printer and the IBM-compatible computer. Enter the following at the DOS prompt: C:\DIR>LPT1 Enter (for printing to parallel port #1) The printer should print a directory listing of the C: \ directory. EIO Troubleshooting The JetDirect Configuration Page shown in Figure 7-7 contains valuable information regarding the current status of the EIO accessories. Before attempting to troubleshoot a network problem or notifying your network consultant of a problem, always print a Configuration Page. See the HP JetDirect Print Server Software Installation Guide for detailed explanations of network issues. 7-76 Troubleshooting EN