HP LaserJet 5000 Service Manual - Page 283

Table 7-19. Faded Print/Bubbles continued, Possible Cause, Action, HP LaserJet Printer

Page 283 highlights

Table 7-19. Faded Print/Bubbles (continued) Possible Cause Action EconoMode is on. EconoMode saves toner by reducing the dot density. This may appear to be a print quality problem in some cases. Turn EconoMode off. Paper does not meet Try a different paper lot (see HP LaserJet Printer specifications. The Family Paper Specifications Guide). moisture content, conductivity, or surface finish may not work correctly with the electrophotographic process. Transfer Roller is Inspect the Transfer Roller for proper installation and defective or incorrectly contact. If the Transfer Roller is damaged, replace it. installed. If the transfer roller loses conductivity, it cannot effectively pull toner from the drum to the paper. Laser/Scanner door is not opening properly. 1. Remove and reseat the toner cartridge. 2. Check the Laser/Scanner shutter door for proper operation. If defective, replace the Laser/Scanner Assembly. High voltage contact Check the contacts for functionality. If dirty, clean springs are dirty or using alcohol; if damaged, replace the High Voltage defective. The high Power Supply PCA. voltage contacts are mounted on the High Voltage Power Supply PCA and protrude into the toner cartridge cavity. 7-62 Troubleshooting EN

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7-62
Troubleshooting
EN
EconoMode is on.
EconoMode saves
toner by reducing the
dot density. This may
appear to be a print
quality problem in
some cases.
Turn EconoMode off.
Paper does not meet
specifications. The
moisture content,
conductivity, or
surface finish may not
work correctly with the
electrophotographic
process.
Try a different paper lot (see
HP LaserJet Printer
Family Paper Specifications Guide
).
Transfer Roller is
defective or incorrectly
installed. If the
transfer roller loses
conductivity, it cannot
effectively pull toner
from the drum to the
paper.
Inspect the Transfer Roller for proper installation and
contact. If the Transfer Roller is damaged, replace it.
Laser/Scanner door
is not opening
properly.
1. Remove and reseat the toner cartridge.
2. Check the Laser/Scanner shutter door for proper
operation. If defective, replace the Laser/Scanner
Assembly.
High voltage contact
springs are dirty or
defective. The high
voltage contacts are
mounted on the High
Voltage Power Supply
PCA and protrude into
the toner cartridge
cavity.
Check the contacts for functionality. If dirty, clean
using alcohol; if damaged, replace the High Voltage
Power Supply PCA.
Table 7-19. Faded Print/Bubbles (continued)
Possible Cause
Action