HP LaserJet 5000 Service Manual - Page 296
Drum Rotation Functional Check, Remove the Toner Cartridge.
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Note Drum Rotation Functional Check The photosensitive drum, located in the Toner Cartridge, must rotate for the print process to work. The photosensitive drum receives its drive from the Main Drive assembly. To verify whether the drum is rotating: 1 Open the top cover. 2 Remove the Toner Cartridge. 3 Mark the cartridge's drive gear with a felt-tipped marker. Note the position of the mark. 4 Install the Toner Cartridge and close the top cover. The start-up sequence should rotate the drum enough to move the mark. 5 Open the printer and inspect the gear that was marked in step 3. Verify that the mark moved. If the mark did not move, inspect the Main Drive assembly to ensure that it is meshing with the Toner Cartridge gears. If the drive gears function, and the drum does not move, replace the Toner Cartridge. This test is especially important if refilled Toner Cartridges are in use. EN Troubleshooting the Printing System 7-75