HP LaserJet 5000 Service Manual - Page 245

Table 7-5. Alphabetical Printer Messages (continued) Control Panel Message Event Log Explanation Message Recommended Action TRAY x LOAD [TYPE] [SIZE] One of the following 1. Load the requested occurred: paper into the specified There is no paper loaded tray (x). in the specified tray, or the Ensure that the trays are paper is not the size correctly adjusted for requested, or the Control size. The size displayed Panel is not set for the on the front of the paper size of paper loaded. tray must match the size The tray is not properly of paper loaded in the tray. adjusted for size. The tray type settings The default paper size is (and size for Tray 1) must set incorrectly. be set from the printer's If this message appears Control Panel. and the tray contains the If you are trying to print A4 correct size of paper, a or letter size paper, and sensor could be this message appears, damaged or a paper make sure the default sensor lever could be paper size is set correctly stuck. from the Printing Menu in the printer's Control Panel. 2. Press [Go] to print from the next available tray. 3. Press [-Value+] to scroll through the available types and sizes. 4. Press [Select] to accept the alternate type or size. 5. Inspect the switches in the tray. 6. Turn the printer on with the tray removed and push the switches by hand to see if they register. UNSUPPORTED SIZE IN TRAY [YY] An external paper Load a supported paper handling device detected size in the tray. an unsupported paper size. The printer will go offline until the condition is corrected. 7-24 Troubleshooting EN