HP LaserJet 5000 Service Manual - Page 259

Table 7-6. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 79.xxxx PRINTER ERROR The printer detected an 1. Turn the printer off, and error. The numbers (xxxx) then turn the printer on. indicate the specific type of 2. Try printing a job from a error. different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, have the customer contact the software vendor for assistance.) If the message persists, try the following: 1. Cycle power. 2. Reseat or replace the interface cable and cycle power. 3. Remove the DIMMs one at a time and cycle power. 4. Try using the parallel interface, if possible. 5. With the EIO cards removed from the printer, perform a cold reset. 6. If the error persists, replace the Formatter. 7-38 Troubleshooting EN