HP LaserJet 5000 Service Manual - Page 277

Table 7-12. Blank Spots (continued) Possible Cause Action Dirty or deformed Transfer Roller. Replace the Transfer Roller. See also "Dropouts" on page 7-60. Table 7-13. Character Voids Possible Cause Action Paper surface too User paper with correct finish (smoothness) meeting rough. Toner migrates HP specifications (see HP LaserJet Printer Family to low spots, leaving Paper Specifications Guide). higher areas void. Printing on wrong side Check for the arrow on the paper wrapper. Be sure of paper. The label on paper is loaded with the arrow pointing down in the the ream of paper paper trays, or arrow pointing up in Tray 1. indicates which side to print on. The different surface properties of some papers may cause problems if loaded wrong side up. Paper surface too smooth for proper toner adhesion. User paper with correct finish (smoothness) meeting HP specifications (see HP LaserJet Printer Family Paper Specifications Guide). Bad transparencies. Transparencies can have this problem because they are not designed for proper toner adhesion. Use Hewlett-Packard approved transparencies (see HP LaserJet Printer Family Paper Specifications Guide). 7-56 Troubleshooting EN