HP LaserJet 5000 Service Manual - Page 243

Table 7-5. Alphabetical Printer Messages (continued) Control Panel Message Event Log Explanation Message Recommended Action PERFORM PRINTER MAINTENANCE To ensure optimum print quality, the printer prompts the customer to have routine maintenance performed every 150,000 pages. Install the Printer Maintenance Kit. Be sure to reset the Maintenance Page Count when you install the PM Kit. See page 3-34 for information on resetting the Maintenance Page Count. RAM DISK DEVICE FAILURE The RAM disk had a critical failure and can no longer be used. 1. Turn the printer off, and then turn the printer on to clear the message. 2. If the message persists, install a new RAM disk. RAM DISK FILE OPERATION FAILED The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory. 1. Check the filename and directory name. 2. Retry the task. RAM DISK FILE SYSTEM IS FULL The RAM disk is full. 1. Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP JetAdmin, HP FontSmart, or another software utility. See the software help for more information.) 2. If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer's Control Panel. 7-22 Troubleshooting EN