HP LaserJet 5000 Service Manual - Page 274

Table 7-10. Black Page (continued) Possible Cause Action Defective Toner Cartridge. Replace the Toner Cartridge. Light is leaking into Ensure all covers are in place. the printer. Connectors between Inspect and reseat the connectors. Replace cables the Laser/Scanner as necessary. unit and DC Controller are not seated properly or are defective. Table 7-11. Blank Page Possible Cause Action Software Configuration. Make sure the application is not sending incorrect page length requests, or extra page eject commands. Network Check with the Network Administrator. Configuration. Some sharing devices on networks may generate a blank page as a separator. Multiple Feeds. The Remove the paper from the paper cassette and fan printer may be feeding the edges of the paper to separate the pages (see two or more pages at HP LaserJet Printer Family Paper Specifications once because the Guide). paper is difficult to separate. Sealing tape left in Toner Cartridge. Remove the sealing tape. EN Troubleshooting the Printing System 7-53