HP LaserJet 5000 Service Manual - Page 89
Using the Printer Cleaning Cleaning Spilled Toner - paper jam under cartridge
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Note Note CAUTION Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer's control panel, do the following: 1 Press [Menu] until PRINT QUALITY MENU appears. 2 Press [Item] until CREATE CLEANING PAGE appears. 3 Press [Select] to create the cleaning page. 4 Follow the instructions on the cleaning page to complete the cleaning process. In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper). You might need to create a cleaning page more than once. When toner has been cleaned from inside the printer, shiny black spots will appear on the page's black strip. If white spots appear on the black strip, create a cleaning page again. To ensure good print quality with certain types of paper, use the cleaning page every time the toner cartridge is replaced. If the cleaning page is frequently needed, try a different type of paper. Cleaning Spilled Toner Defective Toner Cartridges can develop leaks. Also, after a paper jam has occurred, there may be some toner remaining on the rollers and guides inside the printer. The pages that print immediately after the jam may pick up this toner. Clean spilled toner with a cloth dampened with cold water. Do not touch the Transfer Roller with the damp cloth or with your fingers. Do not use a vacuum cleaner unless it is equipped with a micro-fine particle filter. 4-4 Printer Maintenance EN