HP LaserJet 5000 Service Manual - Page 257

Table 7-6. Numerical Printer Messages (continued) Control Panel Message Event Explanation Log Message Recommended Action 62.x PRINTER ERROR There is a problem with the Reseat or replace the printer's memory. The x specified DIMM. value refers to the location of the problem: 0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3 64.x PRINTER ERROR A scan buffer error occurred. 1. Turn the printer off, then turn the printer on. 2. Replace Formatter PCA. 66.xx.yy INPUT DEVICE FAILURE alternates with CHECK CABLES AND CYCLE POWER An error occurred in an external paper handling device. 1st X= Device number in chain. 2nd X= Device type (3 types): 1 Input 2 Output 3 Stapler/ stacker unit yy= Device specific error. 1. Press [Go] to clear the message. If the message will not clear: 2. Turn the printer off, and then turn the printer on. 3. Check all cables. 4. Reseat the external paper handling device. 68 NVRAM ERROR CHECK SETTINGS An error occurred in the 1. Print a configuration printer's nonvolatile page and check the memory (NVRAM) and one printer settings to or more printer settings determine which values has been reset to its have changed. factory default. 2. Hold down [Cancel Job] while turning the printer on. This will clean up the NVRAM by removing old areas that are not being used. 7-36 Troubleshooting EN