HP LaserJet 5000 Service Manual - Page 247

Table 7-6. Numerical Printer Messages Control Panel Message Event Explanation Log Message Recommended Action 13.x PAPER JAM [LOCATION] 13.xx Paper is jammed at the For all paper jam specified location (and messages, do the possibly at other locations). following: If the message persists 1. Remove jammed paper after all jams have been from the specified cleared, a sensor might be location. Check the entire stuck or broken. paper path for other pieces of paper in the path. 2. Open and close the top cover to clear the message. 3. If the jam reoccurs see "General Paper Path Troubleshooting" on page 7-40. 4. Check sensors and flags in the paper path for proper operation. For locations of sensors, see page 7-88. 13.1 PAPER JAM 13.2 PAPER JAM 13.01 13.02 Paper delay jam at paper feed area. Paper stopped jam at paper feed area. For 13.1 and 13.2: 1. Ensure that paper trays are loaded properly so paper can feed from the tray. 2. Check the input area for obstructions such as paper in the path, damage to the Registration Assembly, or the Transfer Roller out of place. 3. Check PS402 and PS403 for proper operation. Replace any defective sensors or flags. For locations of sensors, see page 7-88. 7-26 Troubleshooting EN