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HP Officejet J3500 User Guide - Page 177

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Index Symbols/Numerics 10 x 15 cm photo paper copy 38 load 26 4 x 6 inch photo paper copy 38 4 x 6 inch photo paper, load 26 A A4 paper, load 24 accessibility 4 acoustic emissions 160 ADF (automatic document feeder) capacity 20 load originals 20 media sizes supported 22 administrator settings 70 ADSL, fax setup with parallel phone systems 77 after the support period 152 align print cartridges 108 answer ring pattern change 63 parallel phone systems 79 answering machine fax tones recorded 140 set up with fax (parallel phone systems) 88 set up with fax and modem 89 attention light 12 automatic document feeder (ADF) capacity 20 load originals 20 media sizes supported 22 automatic fax reduction 59 B backup fax reception 56 baud rate 64 best copy quality 39 black and white pages copy 37 fax 47 troubleshoot 122 black dots or streaks, troubleshoot copies 125 scan 129 blank pages, troubleshoot copy 124 print 118 scan 129 blocked fax numbers set up 60 both sides, print on 34 broadcast faxing send 51 buttons, control panel 12 C cancel button 13 copy 42 print job 35 scan 45 scheduled fax 51 capacity ADF 20 trays 23 cards guidelines 22 tray supporting 23 cartridges. See print cartridges clean exterior 116 glass strip 114 print cartridge contacts 110 print cartridge ink nozzle area 112 print cartridges 109 scanner 114 white strip 115 color copies 42 fax 53 color copy 37 colored text, and OCR 45 colors bleeding 122 faded or dull 121 print black and white, troubleshoot 122 troubleshoot 122 wrong 122 computer modem shared with fax (parallel phone systems) 82 shared with fax and answering machine (parallel phone systems) 89 shared with fax and voice line (parallel phone systems) 84 shared with fax and voice mail (parallel phone systems) 93 confirmation reports, fax 66 connections features available 13 connectors, locating 11 contrast, fax 54 control panel administrator settings 70 buttons 12 copy from 37 enter text and symbols 18 faceplate, removing 154 lights 12 locating 10 menus 15 messages 15 scan from 43 send faxes 48 send scans to programs 44 settings, change 16 copy button 12 cancel 42 enhance light areas 42 from the control panel 37 legal to letter 40 number of copies 38 173

Section	Page
Contents	5
Get started	13
Find other resources for the product	13
Understand the device parts	14
Front view	14
Printing supplies area	15
Back view	15
Control panel buttons and lights	16
Connection information	17
Use the device	19
Use control panel menus	19
Control-panel message types	19
Status messages	20
Warning messages	20
Error messages	20
Critical error messages	20
Change device settings	20
Use the HP Solution Center (Windows)	21
Use the HP photo and imaging software	21
Text and symbols	22
Type numbers and text on the control-panel keypad	23
To enter text	23
To enter a space, pause, or symbol	23
To erase a letter, number, or symbol	23
Available symbols for dialing fax numbers	24
Load originals	24
Load an original in the automatic document feeder (ADF)	24
Select print media	25
Tips for selecting and using print media	25
Understand specifications for supported media	26
Understand supported sizes	26
Understand supported media types and weights	27
Set minimum margins	28
Load media	28
Load full-size paper	28
Load 10 x 15 cm (4 x 6 inch) photo paper	30
Load index cards	31
Load envelopes	32
Load other types of paper	32
Print on special and custom-sized media	33
Print on special or custom-sized media (Windows)	34
Print on special or custom-sized media (Mac OS)	34
Set up speed-dial entries	35
Set up fax numbers as speed-dial entries or groups	35
Set up speed-dial entries	35
Set up a speed-dial group	35
Print and view a list of speed-dial entries	36
View a list of speed-dial entries	36
Print	37
Change print settings	37
Change settings from an application for current jobs (Windows)	37
Change default settings for all future jobs (Windows)	37
Change settings (Mac OS)	38
Print on both sides (duplexing)	38
Guidelines for printing on both sides of a page	38
Perform duplexing	38
Cancel a print job	39
Copy	41
Make copies from the control panel	41
Change the copy settings	41
Set the number of copies	42
Set the copy paper size	42
Set the copy paper type	42
Change copy speed or quality	43
Resize an original to fit onto letter or A4 paper	44
Copy a legal-size document onto letter paper	44
Adjust the lightness and darkness of your copy	45
Enhance blurred areas of your copy	45
Enhance light areas of your copy	46
Cancel a copy job	46
Scan	47
Scan an original	47
Scan an original to a program on a computer	47
Scan from a TWAIN-compliant or a WIA-compliant program	48
Scan from a TWAIN-compliant program	48
Scan from a WIA-compliant program	48
Edit a scanned original	48
Edit a scanned photo or graphic	49
Edit a scanned document using optical character recognition (OCR) software	49
Change scan settings	49
Cancel a scan job	49
Fax	51
Send a fax	51
Send a basic fax	51
Send a fax manually from a phone	52
Send a fax using monitor dialing	53
Send a fax from memory	54
Schedule a fax to send later	54
Send a fax to multiple recipients	55
Send a fax to multiple recipients from the control panel	55
Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS)	56
Send a color original or photo fax	57
Change the fax resolution and Lighter / Darker settings	57
Change the fax resolution	57
Change the Lighter / Darker setting	58
Set new default settings	59
Send a fax in Error Correction Mode	59
Receive a fax	59
Receive a fax manually	60
Set up backup fax reception	60
Reprint received faxes from memory	61
Poll to receive a fax	62
Forward faxes to another number	62
Set the paper size for received faxes	63
Set automatic reduction for incoming faxes	63
Block junk fax numbers	64
Set the junk fax mode	64
Add numbers to the junk fax list	64
Remove numbers from the junk fax list	65
Change fax settings	65
Configure the fax header	66
Set the answer mode (Auto answer)	66
Set the number of rings before answering	66
Change the answer ring pattern for distinctive ring	67
Set the fax error correction mode	67
Set the dial type	68
Set the redial options	68
Set the fax speed	68
Fax over the Internet	69
Test fax setup	69
Use reports	70
Print fax confirmation reports	70
Print fax error reports	71
Print and view the fax log	71
Cancel a fax	72
Configure and manage	73
Manage the device	73
Monitor the device	73
Administer the device	74
Use device management tools	74
Toolbox (Windows)	74
Open the Toolbox	75
Toolbox tabs	75
HP Printer Utility (Mac OS)	75
Open the HP Printer Utility	75
HP Printer Utility panels	76
Set up faxing for the device	76
Set up faxing (parallel phone systems)	77
Choose the correct fax setup for your home or office	77
Select your fax setup case	79
Case A: Separate fax line (no voice calls received)	80
Case B: Set up the device with DSL	81
Case C: Set up the device with a PBX phone system or an ISDN line	82
Case D: Fax with a distinctive ring service on the same line	83
Case E: Shared voice/fax line	84
Case F: Shared voice/fax line with voice mail	85
Case G: Fax line shared with computer modem (no voice calls received)	86
Case H: Shared voice/fax line with computer modem	88
Case I: Shared voice/fax line with answering machine	92
Case J: Shared voice/fax line with computer modem and answering machine	93
Case K: Shared voice/fax line with computer dial-up modem and voice mail	97
Serial-type fax setup	99
Configure the device (Windows)	100
Direct connection	100
Install the software before connecting the device (recommended)	100
Connect the device before installing the software	101
Share the device on a locally shared network	101
Configure the device (Mac OS)	102
Install the software for a direct connection	102
Share the device on a locally shared network	102
Uninstall and reinstall the software	103
Maintain and troubleshoot	107
Work with print cartridges	107
Supported print cartridges	107
Handle the print cartridges	108
Replace the print cartridges	108
Align the print cartridges	112
Clean the print cartridges	113
Clean the print cartridge contacts	114
Clean the area around the ink nozzles	116
Store print cartridges	117
Clean the device	118
Clean the glass strip	118
Clean the white strip	119
Clean the exterior	120
Troubleshooting tips and resources	120
Solve printing problems	120
The device shuts down unexpectedly	121
Error message appears on control-panel display	121
The device is not responding (nothing prints)	121
Device takes a long time to print	122
Blank or partial page printed	122
Something on the page is missing or incorrect	122
Placement of the text or graphics is wrong	123
Poor print quality and unexpected printouts	123
Poor quality printouts	124
Meaningless characters print	124
Ink is smearing	125
Ink is not filling the text or graphics completely	125
Output is faded or dull colored	125
Colors are printing as black and white	126
Wrong colors are printing	126
Printout shows bleeding colors	126
Colors do not line up properly	126
Lines or dots are missing from text or graphics	126
Solve paper-feed problems	127
Media is not supported for the printer or tray	127
Media is not picked up from the tray	127
Media is not coming out correctly	127
Pages are skewing	127
Multiple pages are being picked up	127
Solve copy problems	128
No copy came out	128
Copies are blank	128
Documents are missing or faded	128
Size is reduced	129
Copy quality is poor	129
Copy defects are apparent	129
Error messages appear	130
Solve scan problems	130
Scanner did nothing	130
Scan takes too long	130
Part of the document did not scan or text is missing	131
Text cannot be edited	131
Error messages appear	132
Scanned image quality is poor	132
Scan defects are apparent	133
Solve fax problems	133
The fax test failed	134
Troubleshoot installation issues	145
Hardware installation suggestions	145
Software installation suggestions	146
Clear paper jams	146
Avoid paper jams	148
HP supplies	149
Order printing supplies online	149
Supplies	149
Print cartridges	149
HP media	149
Support and warranty	151
Hewlett-Packard limited warranty statement	152
Obtain electronic support	153
Obtain HP telephone support	153
Before you call	153
Support process	153
HP support by phone	154
Phone support period	154
Telephone support numbers	154
Placing a call	156
After the phone support period	156
Additional warranty options	156
HP Quick Exchange Service (Japan)	156
Call HP Korea customer support	157
Prepare the device for shipment	157
Remove the print cartridges before shipment	157
Remove the control-panel faceplate	158
Pack the device	159
Device specifications	161
Physical specifications	161
Product features and capacities	161
Memory specifications	162
System requirements	162
Print specifications	163
Copy specifications	163
Fax specifications	163
Scan specifications	164
Environmental specifications	164
Electrical specifications	164
Acoustic emission specifications (noise levels per ISO 7779)	164
Regulatory information	167
FCC statement	168
Notice to users in Korea	168
VCCI (Class B) compliance statement for users in Japan	168
Notice to users in Japan about the power cord	169
RoHS notices (China only)	169
Noise emission statement for Germany	169
Notice to users of the U.S. telephone network: FCC requirements	170
Notice to users of the Canadian telephone network	171
Notice to users in the European Economic Area	172
Australia wired fax statement	172
Warning for Australia and New Zealand with phone handset	172
Regulatory model number	172
Declaration of conformity	173
Environmental product stewardship program	174
Paper use	174
Plastics	174
Material safety data sheets	174
Recycling program	174
HP inkjet supplies recycling program	174
Disposal of waste equipment by users in private households in the European Union	175
Energy consumption	176

Match case Limit results 1 per page

Index

Symbols/Numerics

10 x 15 cm photo paper

copy 38

load 26

4 x 6 inch photo paper

copy 38

4 x 6 inch photo paper, load 26

A4 paper, load 24

accessibility 4

acoustic emissions 160

ADF (automatic document

feeder)

capacity 20

load originals 20

media sizes supported 22

administrator

settings 70

ADSL, fax setup with

parallel phone systems 77

after the support period 152

align print cartridges 108

answer ring pattern

change 63

parallel phone systems 79

answering machine

fax tones recorded 140

set up with fax (parallel

phone systems) 88

set up with fax and

modem 89

attention light 12

automatic document feeder

(ADF)

capacity 20

load originals 20

media sizes supported 22

automatic fax reduction 59

backup fax reception 56

baud rate 64

best copy quality 39

black and white pages

copy 37

fax 47

troubleshoot 122

black dots or streaks,

troubleshoot

copies 125

scan 129

blank pages, troubleshoot

copy 124

print 118

scan 129

blocked fax numbers

set up 60

both sides, print on 34

broadcast faxing

send 51

buttons, control panel 12

cancel

button 13

copy 42

print job 35

scan 45

scheduled fax 51

capacity

ADF 20

trays 23

cards

guidelines 22

tray supporting 23

cartridges.

See

print cartridges

clean

exterior 116

glass strip 114

print cartridge contacts 110

print cartridge ink nozzle

area 112

print cartridges 109

scanner 114

white strip 115

color

copies 42

fax 53

color copy 37

colored text, and OCR 45

colors

bleeding 122

faded or dull 121

print black and white,

troubleshoot 122

wrong 122

computer modem

shared with fax (parallel

phone systems) 82

shared with fax and

answering machine

(parallel phone

systems) 89

shared with fax and voice

line (parallel phone

systems) 84

shared with fax and voice

mail (parallel phone

systems) 93

confirmation reports, fax 66

connections

features available 13

connectors, locating 11

contrast, fax 54

control panel

administrator settings 70

buttons 12

copy from 37

enter text and symbols 18

faceplate, removing 154

lights 12

locating 10

menus 15

messages 15

scan from 43

send faxes 48

send scans to programs 44

settings, change 16

copy

button 12

cancel 42

enhance light areas 42

from the control panel 37

legal to letter 40

number of copies 38

173