HP Scitex LX600 HP Scitex LX Printer Family - Maintenance and troubleshooting
HP Scitex LX600 Manual
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- HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 1
S&,7(; LX Srinter family Maintenance and troubleshooting guide - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Safety notice Read and follow the operating and safety instructions before starting the printer. Trademarks - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 3
...17 Clean the carriage rails ...18 Clean the curing plates (LX800 only 21 Clean the diverter rollers (LX800 only 21 Clean the exterior of the printer ...22 Clean the ink deposits ...22 Clean the line sensor and aerosol inlets 23 Clean the main roller ...24 ENWW iii - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 4
printhead cleaning roll and aerosol filters 32 Move the printer ...36 Printer maintenance kits ...37 Cleaning kit ...37 5 Software maintenance ...38 Maintain the HP Internal Print Server 38 Update the firmware ...39 6 Troubleshoot substrate issues ...40 The substrate cannot be loaded successfully - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 5
detect the printer 61 Upgrade the HP Internal Print Server 62 Print job files have not been properly deleted 62 Color calibration fails ...62 10 Front-panel error messages ...63 11 When you need help ...67 Documentation ...67 HP Proactive Support ...67 HP Customer Care ...67 Service information - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 6
vi ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 7
safely. General safety guidelines ● Refer to installation instructions before connecting the printer to the supply. ● There are no operator-serviceable parts inside the printer. Refer servicing to qualified service personnel. ● Turn off the printer, using both Branch Circuit Breakers located in the - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 8
special care when accessing the substrate path. Fire hazard The drying and curing subsystems of the printer operate at high temperatures. Call your service representative if the printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) is repeatedly tripped. To avoid the - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 9
problems associated with them. However, HP recommends that you wear gloves when handling ink system components. Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 10
energized may represent a hazard during servicing. Refer servicing to qualified service personnel. Turn off the printer using both Branch Circuit Breakers located in the building's Power Distribution Unit (PDU) before servicing. See installation instructions before connecting to the supply. Danger - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 11
Safety precautions Emergency stop buttons There are four emergency stop buttons distributed around the printer. If an emergency occurs, simply push one of the emergency stop buttons to stop all printing processes. A system error message is displayed on the front - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 12
replacement. Printer alerts appear primarily at the HP Internal Print Server, but one alert at a time also appears at the front panel. ● HP Internal Print reappear when the printer is idle and there is nothing more important to report. The following alerts require a service engineer: ● Preventive - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 13
, printhead alignment with dual rolls is not recommended. To align the printheads, go to the HP Internal Print Server and select Printer > Printhead alignment. You can select automatic or manual alignment; the HP Internal Print Server will recommend one or the other, but you can always choose - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 14
Troubleshoot printhead alignment Automatic printhead alignment may fail occasionally. In some If the problem persists, please try using manual printhead alignment, or call your service representative (see HP Customer Care Centers on page 68). Printhead alignment diagnostic plot The printer offers a - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 15
you may wish to change the substrate-advance compensation. See Troubleshoot print-quality issues on page 49 for steps to determine whether . In the HP Internal Print Server, select Printer > Advance calibration, then select the print mode that you want to use. The printer prints three columns - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 16
colors from any two LX series printers situated in different geographical locations. The for a specific print mode, see the User's guide. The recommended print modes for normal printing are as 2 1 To start color calibration from the HP Internal Print Server, select Substrate > Color calibration, - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 17
and Ink Restriction Test Chart is printed, which contains scales of patches of each ink used in your printer. 2. The test chart is scanned and color-measured using the HP Embedded Spectrophotometer. If the scan cannot be completed successfully, a message is displayed on the front panel; see Color - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 18
Printer can be found in the table of supported substrate types in the User's guide. Only substrates wider than 914 mm (36 be laid down onto a given substrate. To adjust ink restriction percentages from the HP Internal Print Server, select Substrate > Edit > Color. Ink restriction percentages can - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 19
problem using dynamic color registration, as follows: 1. Print a test pattern from the HP Internal Print Server. 2. Select settings to correct the error in the HP pairs: magenta and cyan, yellow and black, yellow and cyan. Printer calibration This issue does not occur with every substrate. If you - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 20
the HP Internal Print Server, select the Printer menu and then Dynamic color registration. 2. Press the Print button. Printer into the Dynamic color registration window still displayed by the HP Internal Print Server, under 'Manual alignment values'. 6. Select Save to apply the calibration - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 21
right. Dynamic color registration on the fly You can adjust the dynamic color registration while the printer is printing. In the HP Internal Print Server, select Printer > Printing adjustments. Printer calibration Change the A and/or B values and click Apply. The A value affects printing on the - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 22
on page 17. TIP: If you remove an unexpired printhead from the printer, planning to reuse it later, the best way to protect it is by replacing the protective caps that you removed before inserting it into the printer. Maintain the substrates Keep substrates in their sealed wrapping material while - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 23
that one or more of the printheads is performing poorly: 1. Go to the HP Internal Print Server and select Printer > Printhead cleaning. Hardware maintenance 2. Press the Check button to perform routine cleaning. 3. If the problem persists, press the Print button in the same window to print the - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 24
to be cleaned about once every two months, depending on your use of the printer. An alert is displayed when the cover needs to be cleaned. 1. Go need to be cleaned about once every 2 years, depending on your use of the printer. An alert is displayed when they need to be cleaned. 1. Go to the front - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 25
diluted 'Simple Green ® All-Purpose Cleaner'. 6. Standing at the rear of the printer, clean the rear rail in the same way. You can access the rail maintenance 7. Wait until the rails are dry. 8. Move the carriage manually into the electrical compartment. 9. Replace the carriage oiler foams (see - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 26
10. Replace the oil wicks, which are orange-colored and located under the oiler foams. The two front oil wicks are easy to remove once you have removed the oiler foam. 11. To replace the rear oil wicks, first loosen the two screws. 12. Remove the rear oiler assembly. Hardware maintenance 20 - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 27
. 16. Lubricate the two carriage rails using a lint-free cloth impregnated with the oil provided in the cleaning kit. 17. Turn the printer back on. 18. Select Carriage beam position > Move to printing (normal) from the front panel's Substrate menu to lower the carriage beam into its normal - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 28
to be cleaned every three or four months, depending on your use of the printer. An alert is displayed when the ink deposits are 85% full, and again when moving, then open the printhead access door in the side of the printer. Hardware maintenance 3. Clean the interior of each ink deposit with a - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 29
, which may be about every 2 months, depending on your use of the printer. When you see the alert, follow this procedure to clean the sensor. 1. select Clean line sens. & inlets from the Preventive Maintenance menu . 2. The printer raises the carriage beam so that you can access the sensor. 3. Wait - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 30
the OK button on the front panel. The printer lowers the carriage beam to its normal position. WARNING! Do not insert your hands can be cleaned by advancing the substrate (less than a meter). Cleaning the wheels manually could damage them, and is not recommended. Clean the platen The platen should - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 31
are not sure which printheads to clean, clean all of the printheads. To clean the printheads, go to the HP Internal Print Server and select Printer > Printhead cleaning. HP recommends the Check and Clean option. Hardware maintenance If you decide on a hard clean, you can select which printheads - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 32
VOC-certified cleaner such as a properly diluted 'Simple Green ® All-Purpose Cleaner'. TIP: It is not normally necessary to remove the edge holders from the printer, and doing so may damage them. When not required, they can simply be pushed to the side, away from the substrate. Clean the temperature - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 33
7. Check that the lenses are clean by looking directly at them from underneath the printer. Alternatively, continue cleaning until the cotton swab remains clean after cleaning. 8. Press OK process to replace the printhead in question (see the User's guide). ENWW Clean the tension roller 27 - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 34
cover and the printhead access door. 5. Request a hard clean of the printhead (see Check the printheads on page 17). 6. If the error persists, call your service representative (see HP Customer Care Centers on page 68). 28 Chapter 4 Hardware maintenance ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 35
oil that continuously lubricate the carriage rails. They may need to be replaced about every 2 or 3 months, depending on your use of the printer. Replacement foams are available in the cleaning kit. 1. Go to the front panel and select Replace oiler foam from the Preventive Maintenance menu . The - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 36
it. At this point, you should replace the foams with new ones. The Absorber Foam Kit (part number Q6703-67047) can be ordered from your service representative. You can minimize delay by ordering it in advance, before you need it. 30 Chapter 4 Hardware maintenance ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 37
when porous substrates are frequently used. Please see the Legal information document for further information. 1. Remove the ink collectors from the printer (see the User's Guide). 2. Remove the ink-saturated foams. 3. Clean the plates and ribs with an all-purpose cleaner. Make sure the ribs are - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 38
printheads between printing passes. It must be replaced periodically in order to maintain print quality. The frequency of replacement depends on your use of the printer: approximately monthly with average use. An alert is displayed when 75% of the roll has been used, and again when 95% of it has - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 39
the printhead cleaning roll, open the door on the front right of the printer. 3. Grip the handle and pull the whole printhead cleaning roll assembly out and dispose of the roll with the used cleaning material according to the instructions provided with the new roll. Keep the empty core to use as a - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 40
placed. If it is visible, try again. 11. Grip the handle and push the whole printhead cleaning roll assembly back into the printer. 12. Close the door. Do not empty the drain container: this is done by a service engineer during preventive maintenance. 34 Chapter 4 Hardware maintenance ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 41
Replace the aerosol filters 1. Open the printhead access door in the side of the printer, and lift the carriage cover. 2. The aerosol filter containers are on the near and the far sides of the printheads. 3. Lift up the right-hand - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 42
5% inclination, see the following instructions. For more difficult movement operations, please call your service representative (see HP Customer Care Centers on page 68). CAUTION: Slopes steeper than 5% may cause serious damage to the printer. 1. Turn off the printer. 2. Disconnect all power and - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 43
HP Internal Print Server computer, and from the RIP computer. See the Installation guide for more details. Printer maintenance kits Maintenance kits contain printer service representative (see HP Customer Care Centers on page 68) and request the maintenance kit. The kits are installed by service - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 44
printer. In that operating environment, there are various things you can check in order to maintain optimum performance. You can make these checks after restarting the computer and before starting the HP including Windows Service Packs) have been installed successfully. ● Start the HP Internal Print - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 45
and enhance its features. Firmware updates can be downloaded from the Internet and installed in your printer using the HP Internal Print Server: select Firmware update from the Main tab. Follow the instructions on your screen to download the firmware file and store it on your hard disk. Then - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 46
Substrate issues 6 Troubleshoot substrate issues The substrate cannot be loaded successfully ● A substrate cannot be loaded unless all printer subsystems (e.g. the ink system) are ready. ● If the printer is unaware of the carriage beam position (after a printer recovery or shutdown), go to the - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 47
Substrate issues 3. If feasible, manually move the carriage slowly and carefully to the side are unable to remove them all, please call your service representative (see HP Customer Care Centers on page 68). 5. Before restarting the printer and reloading the substrate, check that all circuit breakers - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 48
pass it backwards through the printer towards the input spindle. Attach HP Internal Print Server and select Substrate > Load/Unload, then select the printer Select the correct substrate in the HP Internal Print Server. 7. Press will have to restart the collector manually after it stops. The collector - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 49
only) 1. Check that the winding direction is set correctly in the HP Internal Print Server. 2. Check that there is no obstacle blocking the drying temperature or the vacuum. For information on how to adjust printer settings, see the User's guide. The ink is still wet when the substrate emerges 1. - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 50
of the substrate ● Incorrect routing of the substrate through the printer ● Incorrectly positioned edge holders ● Drying and curing temperatures too have selected in the HP Internal Print Server. 2. Try to minimize skew while loading the substrate. 44 Chapter 6 Troubleshoot substrate issues ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 51
minimize the difference between the two temperatures. 8. LX800 only: Consider changing the printer configuration. The roll-to-free-fall configuration is least prone to wrinkles. 9. For information on how to adjust printer settings, see the User's guide. ENWW There are wrinkles in the substrate 45 - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 52
ink marks on the substrate This problem can be caused by the carriage page 26. 2. Check that the vacuum and tension levels are correct (see the User's guide). 3. LX800 only: If printing on porous substrates, using the ink collector kit, check below. 46 Chapter 6 Troubleshoot substrate issues ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 53
of oil on the substrate Within a few days or weeks of replacing the printer's oiling foams, it is possible in a few cases that you may see follows. 1. Turn off the printer. 2. Leave the printer to cool down for an hour or two. 3. Locate the front springs that support the carriage rail, and wipe them - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 54
springs that support the carriage rail, and wipe them clean with a lint-free cloth. You may need to repeat this treatment daily for a few days or weeks until the oil ceases to flow. TIP: Do not add extra oil to the oiling foams, which may cause the above problem. 48 Chapter 6 Troubleshoot substrate - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 55
7 Troubleshoot print-quality issues Print-quality issues General advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 56
the HP Internal Print Server) and adjust the substrate advance manually. See Substrateadvance compensation on page 8. 2. If the problem HP Internal Print Server, check the printheads for blocked nozzles and clean them if necessary. See Check the printheads on page 17. 50 Chapter 7 Troubleshoot - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 57
front right of the printer and pull out the the primer pump. In this case, please call your service representative (see HP Customer Care Centers on page 68). If the back the Loaded Substrate window in the HP Internal Print Server) and adjust the substrate advance manually. If you are printing with - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 58
on how to adjust printer settings, see the User's guide. Straight white lines in problem can have various slightly different visible symptoms. Colors are misaligned vertically 1. Check printhead alignment and correct it if necessary. See Align the printheads on page 7. 52 Chapter 7 Troubleshoot - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 59
than the other colors, decrease the substrate-advance setting in the HP Internal Print Server. If the misalignment appears to be random, try the printheads on page 7. 2. If the problem persists despite automatic printhead alignment, try manual printhead alignment. 3. Ensure that the substrate is - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 60
but not in the center, you have a problem of substrate expansion. 6. If you see the problem in printed black text, check in your application of the substrate. 2. Readjust the substrate-advance setting. 3. If the problem persists, check printhead alignment and correct it if necessary. See Align the - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 61
have loaded is the same type that you have selected in the HP Internal Print Server. 2. Check the ambient temperature and humidity and problem persists after you have tried the above suggestions, increase the number of passes. For information on how to adjust printer settings, see the User's guide. - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 62
, the printheads have to be aligned manually. 2. Align the printheads. 3. Recreate the substrate preset. For information on how to adjust printer settings, see the User's guide. Colors look washed out 1. If to the substrate you are using. 56 Chapter 7 Troubleshoot print-quality issues ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 63
the ink cartridge. 2. Reconnect the ink cartridge and check the front panel message. 3. If the problem persists, insert a new ink cartridge. 4. If the problem still persists, call your service representative (see HP Customer Care Centers on page 68). The front panel recommends replacing or reseating - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 64
look dirty, clean them as follows. a. Turn off the printer. b. Place a piece of paper underneath the carriage to collect problem persists, insert a new printhead. 6. If the problem still persists, call your service representative (see HP Customer Care Centers on page 68). 58 Chapter 8 Troubleshoot - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 65
printhead may be suffering from blocked nozzles. You may be able to cure this problem by cleaning the printheads (see Clean the printheads on page 25). ● The temperature. For information on how to adjust printer settings, see the User's guide. Incorrect printhead cleaning roll errors You should - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 66
while the printer is operating, switch off the printer and call your service representative (see HP Customer Care Centers on page 68). The printer does not expected: ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 67
problems, please call your service representative (see HP Customer Care Centers on page 68). The printer seems slow You may experience a temporary delay while the printer Manual to change the configuration so that the printer uses the manual settings. 9. From the IPV4 Settings menu, select Manual - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 68
Either the HP Embedded Spectrophotometer or the line sensor is not working properly. See Clean the line sensor and aerosol inlets on page 23. If the problem persists, call your service representative (see HP Customer Care Centers on page 68). General printer issues 62 Chapter 9 Troubleshoot other - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 69
the recommendation but the problem persists, call your service representative. See HP Customer Care Centers on nozzles), and reinsert the printhead. See the User's guide. You are advised to clean the ink deposits. See manually, then lower the pinchwheels and push the assembly back into the printer. - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 70
the User's guide. Maintenance #N advised. Please contact HP You are advised to contact your service representative. See HP Customer Care dirty or faulty temperature sensor. Printer cannot cool down If the ambient temperature is within the normal range, this problem may be caused by removing - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 71
the printer (see the User's guide). Open the FH11 fuse holders and check the fuses. Replace any fuse if necessary. 15.1 The printer is printer. If the error persists, call your service representative (see HP Customer Care Centers on page 68). If no error is reported but there is still some problem - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 72
sensor is not working. Restart the printer. If the error persists, call your service representative. See HP Customer Care Centers on page 68. printer in the near future. 78.1:04 The substrate preset is damaged or missing. Import or create a new preset for the loaded substrate. See the User's guide - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 73
from http://www.hp.com/go/LX600/manuals/ or http://www.hp.com/go/LX800/manuals/. ● Site preparation guide ● Site preparation checklist ● User's guide ● Maintenance and troubleshooting guide ● Legal information HP Proactive Support HP Proactive Support helps reduce costly printer downtime by - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 74
hp.com/ HP Customer Care Centers Help is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review your RIP's documentation, if relevant. ● Please have the following information available: ◦ The printer 63 ◦ The printer's Service ID ◦ - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 75
which may be useful to a service engineer trying to fix a problem. There are two different ways to request this list: ● In the HP Internal Print Server, select Information > Service information. ● From any computer with Internet access, enter the URL of your printer into a Web browser, followed by - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 76
A Preset creation owchart Preset creation owchart 70 Appendix A Preset creation owchart ENWW - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 77
Print Server maintenance 38 upgrade 62 HP Proactive Support 67 I ink cartridge cannot insert 57 maintenance 16 reseat 57 ink collector foams replacing 30 ink deposits maintenance 22 ink restrictions 12 IP address set manually 61 L labels, warning 3 line sensor cleaning 23 line sensor box replacing - HP Scitex LX600 | HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 78
43 wet ink 43 wrinkles 44 substrate edge holders cleaning 26 substrate-advance sensor cleaning 25 support services HP Customer Care 67 HP Proactive Support 67 T telephone support 68 temperature sensors cleaning 26 tension roller cleaning 27 thunderstorm 60 W warning 3 warning labels 3 72 Index
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LX rinter family
Maintenance and troubleshooting guide