HP Scitex LX600 HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 67

The printer seems slow, The HP Internal Print Server cannot retrieve an IP address, The HP Internal

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returned to normal, then turn it on again. If you still experience problems, please call your service representative (see HP Customer Care Centers on page 68). The printer seems slow You may experience a temporary delay while the printer's drying and curing modules are warming up. In some circumstances, the printer will deliberately print more slowly than usual to prevent the printheads from overheating. There are several possible reasons why a printhead may start to overheat. ● The room temperature is too high. ● The printhead is suffering from blocked nozzles (see Clean the printheads on page 25). ● The printhead is faulty and should be replaced. The HP Internal Print Server cannot retrieve an IP address If you do not have DHCP, the printer and the HP Internal Print Server cannot automatically retrieve an IP address. In this case, you must set the IP address manually, as follows. 1. Select the Setup menu icon . 2. Select Connectivity. 3. Select Gigabit Ethernet. 4. Select View Information. 5. Select TCP/IP. 6. Select IPV4 Settings. 7. Select Config Method. 8. Select Manual to change the configuration so that the printer uses the manual settings. 9. From the IPV4 Settings menu, select Manual Settings. 10. Select IP Address to edit the settings. 11. Edit the IP address settings and press OK when you are finished. The HP Internal Print Server cannot detect the printer If the HP Internal Print Server cannot detect the printer, probably either the printer or the HP Internal Print Server is wrongly configured. 1. Check the network configuration of the HP Internal Print Server computer (see the Installation guide). 2. Connect the printer to a network that is known to be working correctly for other purposes. Alternatively, connect the printer to the HP Internal Print Server only. 3. At the front panel, select the Setup icon factory settings. , then Connectivity > Advanced > Restore 4. Turn the printer and the HP Internal Print Server off, then turn them on again. General printer issues ENWW The printer seems slow 61

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returned to normal, then turn it on again. If you still experience problems, please call your
service representative (see
HP Customer Care Centers
on page
68
).
The printer seems slow
You may experience a temporary delay while the printer's drying and curing modules are warming up.
In some circumstances, the printer will deliberately print more slowly than usual to prevent the
printheads from overheating. There are several possible reasons why a printhead may start to
overheat.
●
The room temperature is too high.
●
The printhead is suffering from blocked nozzles (see
Clean the printheads
on page
25
).
●
The printhead is faulty and should be replaced.
The HP Internal Print Server cannot retrieve an IP address
If you do not have DHCP, the printer and the HP Internal Print Server cannot automatically retrieve an
IP address. In this case, you must set the IP address manually, as follows.
1.
Select the Setup menu icon
.
2.
Select
Connectivity
.
3.
Select
Gigabit Ethernet
.
4.
Select
View Information
.
5.
Select
TCP/IP
.
6.
Select
IPV4 Settings
.
7.
Select
Config Method
.
8.
Select
Manual
to change the configuration so that the printer uses the manual settings.
9.
From the
IPV4 Settings
menu, select
Manual Settings
.
10.
Select
IP Address
to edit the settings.
11.
Edit the IP address settings and press
OK
when you are finished.
The HP Internal Print Server cannot detect the printer
If the HP Internal Print Server cannot detect the printer, probably either the printer or the HP Internal
Print Server is wrongly configured.
1.
Check the network configuration of the HP Internal Print Server computer (see the
Installation
guide
).
2.
Connect the printer to a network that is known to be working correctly for other purposes.
Alternatively, connect the printer to the HP Internal Print Server only.
3.
At the front panel, select the Setup icon
, then
Connectivity
>
Advanced
>
Restore
factory settings
.
4.
Turn the printer and the HP Internal Print Server off, then turn them on again.
ENWW
The printer seems slow
61
General printer issues