HP Scitex LX600 HP Scitex LX Printer Family - Maintenance and troubleshooting - Page 72

Front-panel error messages

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Table 10-2 Numerical error codes (continued) Error code Recommendation 50:01 The substrate-advance sensor cannot track the substrate, either because the sensor is dirty or faulty, or because the substrate type is incompatible with the sensor. Clean the substrateadvance sensor (see Clean the substrate-advance sensor on page 25). If the error persists, turn off the substrate-advance sensor for the current substrate type. If the error occurs with all substrates, call your service representative. See HP Customer Care Centers on page 68. 50:03, 50.1:10, 50.2:10 The substrate-advance sensor is not working. Restart the printer. If the error persists, call your service representative. See HP Customer Care Centers on page 68. You can print without the substrate-advance sensor, but print quality may be affected. 65.04 Restart the printer. 68 This warning message indicates that the printer's internal counters are not functioning correctly. You are recommended to restart the printer in the near future. 78.1:04 The substrate preset is damaged or missing. Import or create a new preset for the loaded substrate. See the User's guide. 78.2:01 The substrate may have become detached from the rear spindle, or the core is slipping on the spindle. This could mean that you have reached the end of the roll, or the spindle is not correctly inflated, or the dual-roll differential hub is locked. The substrate will be unloaded. 81:01 Possible substrate jam. If there is really a substrate jam, see The substrate has jammed on page 40. Otherwise, restart the printer. Front-panel errors 66 Chapter 10 Front-panel error messages ENWW

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Table 10-2
Numerical error codes (continued)
Error code
Recommendation
50:01
The substrate-advance sensor cannot track the substrate, either because the sensor is dirty
or faulty, or because the substrate type is incompatible with the sensor. Clean the substrate-
advance sensor (see
Clean the substrate-advance sensor
on page
25
). If the error persists,
turn off the substrate-advance sensor for the current substrate type. If the error occurs with
all substrates, call your service representative. See
HP Customer Care Centers
on page
68
.
50:03, 50.1:10, 50.2:10
The substrate-advance sensor is not working. Restart the printer. If the error persists, call
your service representative. See
HP Customer Care Centers
on page
68
. You can print
without the substrate-advance sensor, but print quality may be affected.
65.04
Restart the printer.
68
This warning message indicates that the printer's internal counters are not functioning
correctly. You are recommended to restart the printer in the near future.
78.1:04
The substrate preset is damaged or missing. Import or create a new preset for the loaded
substrate. See the
User's guide
.
78.2:01
The substrate may have become detached from the rear spindle, or the core is slipping on
the spindle. This could mean that you have reached the end of the roll, or the spindle is not
correctly inflated, or the dual-roll differential hub is locked. The substrate will be unloaded.
81:01
Possible substrate jam. If there is really a substrate jam, see
The substrate has jammed
on page
40
. Otherwise, restart the printer.
66
Chapter 10
Front-panel error messages
ENWW
Front-panel errors