Colors look washed out
......................................................................................................................
56
Colors are inaccurate
.........................................................................................................................
56
8
Troubleshoot ink cartridge and printhead issues
.....................................................................................
57
Cannot insert an ink cartridge
............................................................................................................
57
Cannot insert a printhead
...................................................................................................................
57
The front panel recommends replacing or reseating an ink cartridge
................................................
57
The front panel recommends replacing or reseating a printhead
.......................................................
57
A printhead has overheated
...............................................................................................................
59
A printhead has damaged the substrate
............................................................................................
59
Incorrect printhead cleaning roll errors
...............................................................................................
59
9
Troubleshoot other issues
...........................................................................................................................
60
The printer does not start
...................................................................................................................
60
The printer does not print
...................................................................................................................
60
The printer seems slow
......................................................................................................................
61
The HP Internal Print Server cannot retrieve an IP address
..............................................................
61
The HP Internal Print Server cannot detect the printer
......................................................................
61
Upgrade the HP Internal Print Server
.................................................................................................
62
Print job files have not been properly deleted
....................................................................................
62
Color calibration fails
..........................................................................................................................
62
10
Front-panel error messages
......................................................................................................................
63
11
When you need help
...................................................................................................................................
67
Documentation
...................................................................................................................................
67
HP Proactive Support
.........................................................................................................................
67
HP Customer Care
.............................................................................................................................
67
Service information
.............................................................................................................................
69
Appendix A
Preset creation flowchart
...........................................................................................................
70
Index
...................................................................................................................................................................
71
ENWW
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