HP StorageWorks MSA 2/8 HP StorageWorks Fabric OS 3.X Document Addendum (AA-RW - Page 106

Diag-regerr_unrst, Diag-stats C3frx - how to reset san switch

Page 106 highlights

Diagnostic and system error messages reference guide DIAG-REGERR_UNRST Message CRITICAL DIAG-REGERR_UNRST, 1, , Pt failed to unreset despite retries, lli_ctl is sb 90000, port_config is sb 0, Err# Probable Cause The port failed to un-reset. This usually indicates an ASIC failure. This message is generated by the portregtest or the sramretentiontest command. The error code value is for internal use only. Recommended Action For the SAN Switch 2/16, replace the motherboard FRU. For the SAN Switch 2/8 EL, replace the entire switch. Severity CRITICAL DIAG-STATS (C3FRX) Message CRITICAL DIAG-STATS (C3FRX), 1, , pass , Pt Cl3FrmRx Counter Wrong, is sb , Err# Probable Cause The port counter value did not match the number of frames actually transmitted. In this case, Cl3FrmRx equals the number of Class 3 frames received. This can be caused by a faulty cable or deteriorated SFP. It can also indicate more serious problems in the motherboard or ASIC. This message is generated by the portloopbacktest command. The error code value is for internal use only. Recommended Action Check for a faulty cable or deteriorated SFP. Replace the cable or SFP if necessary. If the problem persists: ■ For the SAN Switch 2/16, replace the motherboard FRU. ■ For the SAN Switch 2/8 EL, replace the entire switch. 106 Fabric OS 3.x Document Addendum

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Diagnostic and system error messages reference guide
106
Fabric OS 3.x Document Addendum
DIAG-REGERR_UNRST
Message
Probable Cause
The port failed to un-reset. This usually indicates an ASIC failure. This message is generated
by the
portregtest
or the
sramretentiontest
command. The
error code
value
is for internal use only.
Recommended Action
For the SAN Switch 2/16, replace the motherboard FRU.
For the SAN Switch 2/8 EL, replace the entire switch.
Severity
CRITICAL
DIAG-STATS (C3FRX)
Message
Probable Cause
The port counter value did not match the number of frames actually transmitted. In this case,
Cl3FrmRx
equals the number of Class 3 frames received. This can be caused by a faulty
cable or deteriorated SFP. It can also indicate more serious problems in the motherboard or
ASIC. This message is generated by the
portloopbacktest
command. The
error
code
value is for internal use only.
Recommended Action
Check for a faulty cable or deteriorated SFP. Replace the cable or SFP if necessary. If the
problem persists:
For the SAN Switch 2/16, replace the motherboard FRU.
For the SAN Switch 2/8 EL, replace the entire switch.
<timestamp>
CRITICAL DIAG-REGERR_UNRST, 1, <test name>,
Pt<port info> failed to unreset despite <number> retries,
lli_ctl is <actual value> sb 90000, port_config is <actual value> sb 0,
Err# <error code>
<timestamp>
CRITICAL DIAG-STATS (C3FRX), 1, <test name>, pass <number>,
Pt<port info> Cl3FrmRx Counter Wrong, is <actual value> sb <expected
value>,
Err# <error code>