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HP StorageWorks MSA 2/8 HP StorageWorks Secure Fabric OS V1.0 User Guide (AA-R - Page 106

Troubleshooting, Table 18: Recovery Processes (Continued)

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Managing Secure Fabric OS Troubleshooting Some of the most likely issues with Secure Fabric OS management and the recommended actions are described in Table 18. The information in the table is based on the assumption that the fabric was originally fully functional and Secure Mode was enabled. Note: Some of the recommended actions may interrupt data traffic. Table 18: Recovery Processes Symptom Secure Fabric OS policies do not appear to be in effect. Likely Problem Secure Mode is not enabled. Policy changes have not been applied. Commands cannot be executed from any switch in the fabric. All FCS switches have failed but Secure Mode is still enabled, preventing access to fabric. Recommended Actions Enter the secmodeshow command. If Secure Mode is disabled, enter the secmodeenable command on the switch that you want to become the Primary FCS switch, and specify the FCS switches at the prompts. Enter the secpolicyshow command and review the differences between the Active and Defined Policy Sets. If desired, enter the secpolicyactivate command to activate all recent policy changes. Enter the secmodeenable command from the switch that you want to become the new Primary FCS switch, and specify the FCS switches. Note: Specify adequate Backup FCS switches to prevent a recurrence of this problem. Cannot access some or all switches in the fabric. Cannot access Primary FCS switch by any management method. The policies for one or more management access methods are restricting access. Primary FCS switch has failed or lost all connections. Use a serial cable to connect to the Primary FCS switch, then enter the secpolicyshow command to review the MAC policies. Modify policies as necessary (see "Creating a MAC Policy" on page 59 for instructions). Reassign the Primary FCS role to a Backup FCS switch by entering the secfcsfailover command on the switch that you want to become the new Primary FCS switch. Troubleshoot the previous Primary FCS switch as required. 106 Secure Fabric OS Version 1.0 User Guide

Section	Page
Contents	3
About this Guide	7
Overview	8
Intended Audience	8
Related Documentation	8
Conventions	9
Document Conventions	9
Table 1: Document Conventions	9
Text Symbols	9
Getting Help	11
HP Technical Support	11
HP Storage Website	11
HP Authorized Reseller	11
Introducing Secure Fabric OS	13
Security of Management Channels	14
Secure Shell	14
Sectelnet	15
Telnet	15
Switch-to-Switch Authentication Using PKI	16
Fabric Configuration Server Switches	17
Fabric Management Policy Set	19
Available Secure Fabric OS Policies	19
Adding Secure Fabric OS to the Fabric	21
Adding Secure Fabric OS to the Fabric	22
Identifying the Current Version of Fabric OS	23
Adding Secure Fabric OS to Switches Shipped with Fabric OS v3.1.x or v4.1.x	24
Customizing the Account Passwords	24
Verifying or Activating the Secure Fabric OS and Zoning Licenses	25
Adding Secure Fabric OS to Switches that Require Upgrading	27
Upgrading to a Compatible Version of Fabric OS	28
Customizing the Account Passwords	29
Verifying or Activating the Secure Fabric OS and Zoning Licenses	30
Installing the PKICERT Utility	30
Using the PKICERT Utility to Obtain the CSR File	31
Obtaining the Digital Certificate File	34
Distributing Digital Certificates to the Switches	35
Verifying Installation of the Digital Certificates	38
Re-creating PKI Objects If Required	39
Adding Secure Fabric OS to a Core Switch 2/64	41
Installing a Supported CLI Client on a Computer Workstation	45
Creating Secure Fabric OS Policies	47
Default Fabric and Switch Accessibility	48
Enabling Secure Mode	49
Modifying the FCS Policy	54
Table 2: FCS Policy States	54
Changing the Position of a Switch Within the FCS Policy	55
Failing over the Primary FCS Switch	56
Creating Secure Fabric OS Policies Other Than the FCS Policy	58
Table 3: Valid Methods for Specifying Policy Members	59
Creating a MAC Policy	59
Creating an SNMP Policy	60
Table 4: Read and Write Behaviors of SNMP Policies (Continued)	60
Telnet Policy	62
Table 5: Telnet Policy States	63
HTTP Policy	64
Table 6: HTTP Policy States	64
API Policy	65
Table 7: API Policy States	65
Management Server Policy	66
Table 8: Management Server Policy States	66
Serial Port Policy	67
Table 9: Serial Port Policy States	67
Front Panel Policy	68
Table 10: Front Panel Policy States	69
Creating an Options Policy	70
Table 11: Options Policy States	70
Creating a DCC Policy	71
Table 12: DCC Policy States	72
Creating an SCC Policy	74
Table 13: SCC Policy States	74
Managing Secure Fabric OS Policies	76
Saving Changes to Secure Fabric OS Policies	77
Activating Changes to Secure Fabric OS Policies	77
Adding a Member to an Existing Policy	78
Removing a Member from a Policy	79
Deleting a Policy	80
Aborting All Uncommitted Changes	80
Aborting a Secure Fabric OS Transaction	81
Managing Secure Fabric OS	83
Viewing Secure Fabric OS-Related Information	84
Displaying General Secure Fabric OS Information About a Fabric	84
Viewing the Secure Fabric OS Policy Database	85
Displaying Individual Secure Fabric OS Policies	86
Displaying Status of Secure Mode	88
Table 14: Secure Mode Information	88
Displaying and Resetting Secure Fabric OS Statistics	90
Table 15: Secure Fabric OS Statistics (Continued)	90
Displaying Secure Fabric OS Statistics	91
Resetting Secure Fabric OS Statistics	92
Managing Passwords	94
Table 16: Login Account Behavior with Secure Mode Disabled and Enabled	95
Modifying Passwords in Secure Mode	96
Modifying the FCS Switch Passwords or the Fabric-wide User Password	96
Modifying the Non-FCS Switch Admin Password	97
Using Temporary Passwords	97
Creating a Temporary Password for a Switch	98
Removing a Temporary Password from a Switch	99
Resetting the Version Number and Time Stamp	100
Adding Switches and Merging Secure Fabrics	101
Table 17: Moving Switches Between Fabrics	102
Troubleshooting	106
Table 18: Recovery Processes (Continued)	106
Frequently Asked Questions	108
General	108
Management Access	109
Digital Certificates and PKI Objects	110
Merging Fabrics	111
Passwords	111
Secure Fabric OS Commands and Secure Mode Restrictions	113
Secure Fabric OS Commands	114
Table 19: Secure Fabric OS Commands	114
Command Restrictions in Secure Mode	117
Secure Fabric OS Commands	117
Table 20: Secure Fabric OS Commands Executable on Specific Switches When Secure Mode Is Enabled	117
Zoning Commands	118
Table 21: Zoning Commands Executable on the Primary FCS Switch	118
Miscellaneous Commands	119
Table 22: Miscellaneous Commands Executable on Specific Switches	119
Removing Secure Fabric OS Capability	121
Preparing the Fabric for Removal of Secure Fabric OS Policies	122
Disabling Secure Mode	123
Deactivating the Secure Fabric OS License on Each Switch	125
Uninstalling Related Items from the Host	126

Match case Limit results 1 per page

Managing Secure Fabric OS

106

Secure Fabric OS Version 1.0 User Guide

Troubleshooting

Some of the most likely issues with Secure Fabric OS management and the

recommended actions are described in

Table 18

. The information in the table is

based on the assumption that the fabric was originally fully functional and Secure

Mode was enabled.

Note:

Some of the recommended actions may interrupt data traffic.

Table 18:

Recovery Processes

Symptom

Likely Problem

Recommended Actions

Secure Fabric OS

policies do not

appear to be in

effect.

Secure Mode is

not enabled.

Enter the

secmodeshow

command. If Secure Mode is

disabled, enter the

secmodeenable

command on the

switch that you want to become the Primary FCS switch,

and specify the FCS switches at the prompts.

Policy changes

have not been

applied.

Enter the

secpolicyshow

command and review the

differences between the Active and Defined Policy Sets. If

desired, enter the

secpolicyactivate

command to

activate all recent policy changes.

Commands cannot

be executed from

any switch in the

fabric.

All FCS switches

have failed but

Secure Mode is

still enabled,

preventing access

to fabric.

Enter the

secmodeenable

command from the switch

that you want to become the new Primary FCS switch, and

specify the FCS switches.

Note:

Specify adequate Backup FCS switches to prevent a

recurrence of this problem.

Cannot access

some or all switches

in the fabric.

The policies for

one or more

management

access methods

are restricting

access.

Use a serial cable to connect to the Primary FCS switch,

then enter the

secpolicyshow

command to review

the MAC policies.

Modify policies as necessary (see “

Creating a MAC

Policy

” on page 59 for instructions).

Cannot access

Primary FCS switch

by any

management

method.

Primary FCS

switch has failed

or lost all

connections.

Reassign the Primary FCS role to a Backup FCS switch by

entering the

secfcsfailover

command on the

switch that you want to become the new Primary FCS

switch.

Troubleshoot the previous Primary FCS switch as required.