Lexmark C782 Service Manual - Page 110

The printer does not recognize one or more output options as installed. - 950 error

Page 110 highlights

5061 Step 4 Actions and questions Ready-Bin x Full message-May be able to clear message and will feed paper into Bin selected. 5 Bin x is full-No message that bin x is full 6 Ready-Bin x Full displays, and paper feeds into Bin x 7 Paper does not feed into the bin selected-272.xx Paper Jam. Check Bin 1 displays. 8 990 Service Error Yes Go to "Ready bin x full message-may be able to clear message and will feed paper into bin selected." on page 2-69. Go to "Bin x full-no message that bin x is full message" on page 2-69. Go to "Ready- bin x full displays and paper feeds into bin x" on page 2-70. Go to "Paper does not feed into the bin selected. 272.xx Paper Jam- check bin 1 message" on page 2-70. Go to 950.xx Error Code service check. No Go to step 5 Go to step 6 Go to step 7 Go to step 8 Contact your next level of support. The printer does not recognize one or more output options as installed. Step 1 2 3 4 Actions and questions Are the output options not recognized? Remove the output option, and reinstall it on the printer. Power on the printer. Does this resolve the problem? Voltage check, base printer autoconnect connector- Turn the power off, and remove the output option from the printer. Check the voltages on the base printer top autoconnect connector. See "Autoconnect-top" on page 5-18. Are the voltages correct? Remove the input options, and reinstall them on the printer. Turn on the printer. Does this resolve the problem? Yes Go to step 2 Problem resolved No Go to step 4 Go to step 3 Replace the output option. Replace the top Option autoconnect cable. Problem resolved Go to step 4 2-68 Service Manual

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2-68
Service Manual
5061
The printer does not recognize one or more output options as installed.
4
Ready—Bin x Full
message—May be able to clear
message and will feed paper into Bin selected.
Go to
“Ready
bin x full
message—may
be able to clear
message and
will feed paper
into bin
selected.” on
page 2-69
.
Go to step 5
5
Bin
x
is full—No message that bin
x
is full
Go to
“Bin x
full—no
message that
bin x is full
message” on
page 2-69
.
Go to step 6
6
Ready—Bin x Full
displays, and paper feeds into Bin
x
Go to
“Ready—
bin x full
displays and
paper feeds into
bin x” on
page 2-70
.
Go to step 7
7
Paper does not feed into the bin selected—272.xx
Paper Jam. Check Bin 1 displays.
Go to
“Paper
does not feed
into the bin
selected. 272.xx
Paper Jam—
check bin 1
message” on
page 2-70
.
Go to step 8
8
990 Service Error
Go to 950.xx
Error Code
service check.
Contact your next
level of support.
Step
Actions and questions
Yes
No
1
Are the output options not recognized?
Go to step 2
Go to step 4
2
Remove the output option, and reinstall it on the
printer. Power on the printer.
Does this resolve the problem?
Problem resolved
Go to step 3
3
Voltage check, base printer autoconnect connector—
Turn the power off, and remove the output option from
the printer. Check the voltages on the base printer top
autoconnect connector. See
“Autoconnect—top” on
page 5-18
.
Are the voltages correct?
Replace the
output option.
Replace the top
Option
autoconnect
cable.
4
Remove the input options, and reinstall them on the
printer. Turn on the printer.
Does this resolve the problem?
Problem resolved
Go to step 4
Step
Actions and questions
Yes
No