Lexmark C782 Service Manual - Page 153

StapleSmart finisher service check, displayed-unable to clear or reset message POST incomplete

Page 153 highlights

5061 StapleSmart finisher service check Note: When removing the stapler mechanism from the option, first remove the staple supply cartridge. Note: When replacing staples in the supply cartridge, discard any old staples in the cartridge, and replace with a fresh strip. Problems with static electricity buildup Make sure the brush is attached to the top cover assembly, the ground clips are installed, and the brush is grounded. Printer does not recognize StapleSmart finisher option as being installed Step 1 2 Actions and questions Check the StapleSmart finisher autoconnects for signs of damage, especially the connector pins. Remove the right cover, and check the cables at J1A and J1B (bottom autoconnect) to the stapler card assembly to make sure they are attached securely. Are the cables secure? Check the voltages of the StapleSmart finisher autoconnect. See "StapleSmart finisher" on page 5-28. The measurements should be approximately: J1A-top autoconnect Connector Voltage J1A-1 +24 V dc J1A-3 Ground J1A-3 +5 V dc Do the voltages measure correctly? Yes Go to step 2 Replace the staple option. No Reconnect the cables securely. Replace the printer top options autoconnect cable. Close Finisher Top Cover displayed-unable to clear or reset message (POST incomplete) Step 1 2 Actions and questions Top cover assembly-Check the top cover assembly to make sure it is actuating the top cover switch and the cover is opening and closing correctly. Is the actuating the switch and closing properly? Top cover switch stapler card assembly-Check the continuity of the stapler top cover open switch. Is there continuity? Yes Go to step 2 Replace the stapler card assembly. No Replace the safety cover open switch assembly. Replace the switch assembly. Diagnostic information 2-111

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Diagnostic information
2-111
5061
StapleSmart finisher service check
Note:
When removing the stapler mechanism from the option, first remove the staple supply cartridge.
Note:
When replacing staples in the supply cartridge, discard any old staples in the cartridge, and replace with
a fresh strip.
Problems with static electricity buildup
Make sure the brush is attached to the top cover assembly, the ground clips are installed, and the brush is
grounded.
Printer does not recognize StapleSmart finisher option as being installed
Close Finisher Top Cover
displayed—unable to clear or reset message (POST incomplete)
Step
Actions and questions
Yes
No
1
Check the StapleSmart finisher autoconnects for signs
of damage, especially the connector pins. Remove the
right cover, and check the cables at J1A and J1B
(bottom autoconnect) to the stapler card assembly to
make sure they are attached securely.
Are the cables secure?
Go to step 2
Reconnect the
cables securely.
2
Check the voltages of the StapleSmart finisher
autoconnect. See
“StapleSmart finisher” on
page 5-28
. The measurements should be
approximately:
Do the voltages measure correctly?
Replace the
staple option.
Replace the
printer top
options
autoconnect
cable.
Step
Actions and questions
Yes
No
1
Top cover assembly—Check the top cover assembly
to make sure it is actuating the top cover switch and
the cover is opening and closing correctly.
Is the actuating the switch and closing properly?
Go to step 2
Replace the
safety cover
open switch
assembly.
2
Top cover switch stapler card assembly—Check the
continuity of the stapler top cover open switch.
Is there continuity?
Replace the
stapler card
assembly.
Replace the
switch assembly.
J1A—top autoconnect
Connector
Voltage
J1A-1
+24 V dc
J1A-3
Ground
J1A-3
+5 V dc