Lexmark C782 Service Manual - Page 157

5061 Tray 1 service check Tray 1 does not stay seated or fit correctly in the printer, the media fails to feed correctly from tray 1, or tray 1 is difficult to install. The Tray 1 Feed Test in the Diagnostics menu can be used to help isolate problems with paper feeding from Tray 1. Step 1 2 3 4 5 6 7 Actions and questions Check the following parts in Tray 1 for broken or missing parts. • Tray bias spring loose or missing • Tray bias bellcrank Are any parts broken, loose, or missing? Make sure the autocompensator has fully retracted to its upper position. Does the autocompensator retract correctly? Check for any signs of damage to the paper tray guide. Is the paper tray guide damaged, loose or missing? Check the following parts for wear, damage, or missing parts. • Wear strips • Restraint pads • Wear clip • Side restraint • Back restraint and back restraint latch Are there broken, worn, or missing parts? Check to make sure that the tray is correctly actuating the media size switches on the media size sensing board. Does the tray correctly actuate the media size sensing switches? Check for any signs of damage to the tray that might prevent it from actuating the switches. Is there any problem with the tray? Check to see if there is anything in the printer that might be interfering with the tray being correctly installed. Is there anything in the printer that might cause the tray from installing correctly? Yes Repair or replace parts as necessary. Go to step 3 Replace the paper tray guide. Repair or replace parts as necessary. Go to step 6 Replace the tray assembly. Repair as necessary. No Go to step 2 Go to "Autocompensa tor service check" on page 2-76. Go to step 4 Go to step 5 Go to the "Tray 1 media size sensing service check" on page 2-116. Go to step 7 Replace the tray assembly. Diagnostic information 2-115