Lexmark C782 Service Manual - Page 83
xx paper jam service check, Replace
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5061 Step 2 3 4 Actions and questions Make sure the envelopes are loaded correctly. Make sure the side and back restraints are located and seated properly. Are the envelopes loaded correctly? Observe if the envelopes feed from the tray. Note: You can observe the autocompensator pick rolls and the envelopes through the tray access door. Are the envelopes leaving the tray? Check the pick rolls to verify both pick rolls are installed. Are any of the pick rolls missing? 5 Check to make sure the autocompensator pick rolls are correctly installed. Are the autocompensator pick rolls correctly installed? 6 Observe the pick rolls as they try to pick and feed envelopes from the tray. Do the pick rolls turn? 7 Check the autocompensator pick rolls for signs of wear or contamination. Are the pick rolls worn or contaminated? 8 If you continue to have problems, replace the complete envelope option. Yes Go to step 3 Go to step 8 Go to step 5 Go to step 6 Go to step 7 Replace the pick rolls. Both pick rolls should be replaced at the same time. See "Pick rolls removal" on page 4-70. No Load the envelopes correctly. Go to step 4 Install a new pair of pick rolls. Both pick rolls should be installed at the same time. See "Pick rolls removal" on page 4-70. Install the pick rolls correctly. See "Pick rolls removal" on page 4-70. Replace the envelope option. Go to step 8 243.xx paper jam service check For third installed tray/option. 500-sheet drawer option Media does not reach the pass thru sensor. Step 1 Actions and questions Is Tray 3 a HCIT 2000-sheet option? 2 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Yes Go to "HCIT" on page 2-43. Go to step 3 No Go to step 2 Inform the customer that media loaded in Tray x does not meet specifications. Diagnostic information 2-41