Lexmark C782 Service Manual - Page 126
HCIT 2000-sheet option service check, Envelopes do not feed from the tray or do not feed correctly
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5061 Envelopes do not feed from the tray or do not feed correctly Step 1 2 3 Actions and questions Check the envelope feeder tray to make sure it is installed correctly. Is the tray installed correctly? Check the tray to make sure it has been set up correctly for the size of envelopes being used. Has the tray been set up correctly? Check the tray for any signs of broken or damaged parts. Are there any signs of damage to the tray or parts in the tray? Yes Go to step 2 No Install the tray correctly. Go to step 3 Set the tray up correctly. Replace the envelope feeder tray. Replace the envelope feeder option. HCIT 2000-sheet option service check HCIT system board LED error code table If a failure is detected by the system board, an error code may be displayed. If the system board LED is on solid, the HCIT detects that the tray or side door is not closed. The LED on the system board may blink. Count the number of times the LED blinks and use the following table to determine the problem. LED blinks 1 2 3 4 5 6 7 8 9 10 11 12 Problem Jam at registration sensor S2 Jam before the leading edge of the paper reaches the registration sensor S2 Paper jam is still detected in the HCIT after removing the jam Paper jam is still detected even with front of jam door closed Paper jam detected at pick sensor Error detected with the tray Error detected at the registration roller home position Error detected at the pick roller home position sensor (S1) Error detected with the lift motor-no motor lock or loss of lock Not used Communication error Other error-Failure of the adjustment of the mirror reflection sensors or EEPROM initialization 2-84 Service Manual