Lexmark C782 Service Manual - Page 68

xx error code service check, Black cartridge drive assembly

Page 68 highlights

5061 150.xx error code service check Black cartridge drive assembly This error indicates the black cartridge drive motor has failed to lock, has lost lock, or signature button could not be read. Step 1 2 3 4 5 Actions and questions Check the black cartridge drive motor cable connection to J16 on the system board. Is the cable installed correctly? Check the black cartridge drive motor cable connection to the black cartridge drive motor card. Is the cable installed correctly? Check continuity of the black cartridge drive motor cable. Is there continuity? Replace the black cartridge drive assembly. Does this fix the problem? Replace the system board. See "System board removal" on page 4-89. Does this fix the problem? Yes Go to step 2 Go to step 3 Go to step 4 Problem resolved Problem resolved No Install the cable correctly. Install the cable correctly. Replace the black cartridge assembly cable. Go to step 5 Contact your next level of support. 151.xx error code service check Magenta cartridge drive assembly This error indicates that the magenta cartridge drive motor has failed to lock, has lost lock, or the signature button could not be read. Step 1 2 3 Actions and questions Check the magenta cartridge drive motor cable connection to J19 on the system board. Is the cable installed correctly? Check the magenta cartridge drive motor cable connection to the magenta cartridge drive motor card. Is the cable installed correctly? Check continuity of the magenta cartridge drive motor cable. Is there continuity? 4 Replace the magenta cartridge drive assembly. Does this fix the problem? 5 Replace the system board. See "System board removal" on page 4-89. Does this fix the problem? Yes Go to step 2 No Install the cable correctly Go to step 3 Install the cable correctly Go to step 4 Problem resolved Replace the magenta cartridge assembly cable. Go to step 5 Problem resolved Contact your next level of support. 2-26 Service Manual

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2-26
Service Manual
5061
150.xx error code service check
Black cartridge drive assembly
This error indicates the black cartridge drive motor has failed to lock, has lost lock, or signature button could not
be read.
151.xx error code service check
Magenta cartridge drive assembly
This error indicates that the magenta cartridge drive motor has failed to lock, has lost lock, or the signature
button could not be read.
Step
Actions and questions
Yes
No
1
Check the black cartridge drive motor cable connection
to J16 on the system board.
Is the cable installed correctly?
Go to step 2
Install the cable
correctly.
2
Check the black cartridge drive motor cable connection
to the black cartridge drive motor card.
Is the cable installed correctly?
Go to step 3
Install the cable
correctly.
3
Check continuity of the black cartridge drive motor
cable.
Is there continuity?
Go to step 4
Replace the
black cartridge
assembly cable.
4
Replace the black cartridge drive assembly.
Does this fix the problem?
Problem resolved
Go to step 5
5
Replace the system board. See
“System board
removal” on page 4-89
.
Does this fix the problem?
Problem resolved
Contact your next
level of support.
Step
Actions and questions
Yes
No
1
Check the magenta cartridge drive motor cable
connection to J19 on the system board.
Is the cable installed correctly?
Go to step 2
Install the cable
correctly
2
Check the magenta cartridge drive motor cable
connection to the magenta cartridge drive motor card.
Is the cable installed correctly?
Go to step 3
Install the cable
correctly
3
Check continuity of the magenta cartridge drive motor
cable.
Is there continuity?
Go to step 4
Replace the
magenta
cartridge
assembly cable.
4
Replace the magenta cartridge drive assembly.
Does this fix the problem?
Problem resolved
Go to step 5
5
Replace the system board. See
“System board
removal” on page 4-89
.
Does this fix the problem?
Problem resolved
Contact your next
level of support.