Lexmark C782 Service Manual - Page 144

5061 Toner smears or rubs off the page with no error code displayed Note: This type of problem is associated with improper fusing or incorrect settings for media type being used. Step 1 Actions and questions Media settings-Does the media setting match the current media type? 2 Does resetting the media type fix the problem? 3 Fuser settings-Set the fuser to High in the CE menu. Does setting the fuser to High fix the problem? Yes Set the printer for current media type, and go to step 2. Problem resolved Problem resolved No Go to step 3 Go to step 3 Replace the fuser assembly. See "Fuser assembly removal" on page 4-44. Smudged or distorted images on fused page Step 1 2 Actions and questions Remove the ITU assembly and check for any signs of debris near the paper feed reference edge mechanism underneath the ITU assembly. Are there any signs of any debris in this location? Check for any signs of debris on the surface of the ITU belt near the toner patch sensor (TPS) which is the white egg shaped device located on the front left corner of the ITU assembly. Note: When toner cartridges are replaced, small pieces of plastic may drop off of a toner cartridge and be deposited on the ITU belt. Are there any debris in this location? Yes Remove the debris. Remove the debris. No Go to step 2 Look for any signs of damage to the ITU belt. If found, replace the ITU assembly. See "ITU assembly removal" on page 4-49. 2-102 Service Manual