Lexmark C782 Service Manual - Page 69

5061 152.xx error code service check Cyan cartridge drive assembly This error indicates that the cyan cartridge drive motor has failed to lock, has lost lock, or the signature button could not be read. Step 1 2 3 4 5 Actions and questions Check the cyan cartridge drive motor cable connection to J19 on the system board. Is the cable installed correctly? Check the cyan cartridge drive motor cable connection to the cyan cartridge drive motor card. Is the cable installed correctly? Check continuity of the cyan cartridge drive motor cable. Is there continuity? Replace the cyan cartridge drive assembly. Does this fix the problem? Replace the system board. See "System board removal" on page 4-89 Does this fix the problem? Yes Go to step 2 No Install the cable correctly. Go to step 3 Install the cable correctly. Go to step 4 Replace the cyan cartridge assembly cable. Problem resolved Go to step 5 Problem resolved Contact your next level of support. 153.xx error code service check Yellow cartridge drive assembly This error indicates that the yellow cartridge drive motor has failed to lock, has lost lock, or the signature button could not be read. Step 1 2 3 4 5 Actions and questions Check the yellow cartridge drive motor cable connection to J15 on the system board. Is the cable installed correctly? Check the yellow cartridge drive motor cable connection to the yellow cartridge drive motor card. Is the cable installed correctly? Check continuity of the yellow cartridge drive motor cable. Is there continuity? Replace the yellow cartridge drive assembly. Does this fix the problem? Replace the system board. See "System board removal" on page 4-89. Does this fix the problem? Yes Go to step 2 No Install the cable correctly. Go to step 3 Install the cable correctly. Go to step 4 Replace the yellow cartridge assembly cable. Problem resolved Go to step 5 Problem resolved Contact your next level of support. Diagnostic information 2-27