Lexmark C782 Service Manual - Page 75

paper jam service check, 201.xx and 202.xx paper jam service check

Page 75 highlights

5061 200.96 paper jam service check Neither the S2 nor narrow media sensor broke in time. Note: See "Printer sensors" on page 5-3. Step 1 Actions and questions Make sure the media installed in the tray meets specifications. Does the media meet specifications? Yes Go to step 2 2 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? 3 Remove the ITU and check for the jam at the second transfer roll. Is paper jammed at the second transfer roll? Go to step 3 Clear the jam. 201.xx and 202.xx paper jam service check Step 1 2 Actions and questions Remove the fuser from the printer. Remove the oiler housing from the fuser, and pivot the paper guide up. Is media jammed inside the fuser? Check fuser exit sensor flag. Does flag rotate freely and return to normal position when released? Yes Clear the jam from the fuser. Go to step 4 3 Check that the deflector gates in the fuser rotate freely. Go to step 4 No Inform the customer that media loaded in Tray x does not meet specification. Properly load media. Contact your next level of support. No Go to step 2 Replace the fuser assembly. See "Fuser assembly removal" on page 4-44. Replace the fuser assembly. See "Fuser assembly removal" on page 4-44. Do the deflector gates rotate freely? Diagnostic information 2-33

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Diagnostic information
2-33
5061
200.96 paper jam service check
Neither the S2 nor narrow media sensor broke in time.
Note:
See
“Printer sensors” on page 5-3
.
201.xx and 202.xx paper jam service check
Step
Actions and questions
Yes
No
1
Make sure the media installed in the tray meets
specifications.
Does the media meet specifications?
Go to step 2
Inform the
customer that
media loaded in
Tray
x
does not
meet
specification.
2
Check tray for the edge guide setting and media
loading. Edge guides should be adjusted against edge
of media. Media should be fanned and lay flat in the
tray.
Is the media properly loaded in the tray?
Go to step 3
Properly load
media.
3
Remove the ITU and check for the jam at the second
transfer roll.
Is paper jammed at the second transfer roll?
Clear the jam.
Contact your next
level of support.
Step
Actions and questions
Yes
No
1
Remove the fuser from the printer. Remove the oiler
housing from the fuser, and pivot the paper guide up.
Is media jammed inside the fuser?
Clear the jam
from the fuser.
Go to step 2
2
Check fuser exit sensor flag.
Does flag rotate freely and return to normal position
when released?
Go to step 4
Replace the fuser
assembly. See
“Fuser
assembly
removal” on
page 4-44
.
3
Check that the deflector gates in the fuser rotate freely.
Do the deflector gates rotate freely?
Go to step 4
Replace the fuser
assembly. See
“Fuser
assembly
removal” on
page 4-44
.