Lexmark C782 Service Manual - Page 46
Symptom table—500-sheet drawer option, Symptom table—HCIT 2000-sheet option, Symptom, Action
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5061 Symptom Print quality: Light lines or streaks appear on the printed page Print quality: Light print Print quality: Missing colors Print quality: Uneven printing Print quality: Poor color alignment Print quality: Toner on the back of the page Print quality: Toner smears or rubs off the page Print quality: Multiple horizontal lines Symptom table-500-sheet drawer option Action Go to "Light lines or streaks appear on the page" on page 2-103. Go to "Light print over the entire page" on page 2-96. Go to "Missing colors-Complete or partially missing color planes" on page 2-95. Go to "Uneven printing" on page 2-101. Go to "Poor color alignment" on page 2-99. Go to "Toner is on the back of the printed page" on page 2-103. Go to "Toner smears or rubs off the page with no error code displayed" on page 2-102. Go to "Vertical lines or streaks" on page 2-98 Symptom Action Printer fails to recognize the option is installed Go to "The base printer does not recognize that tray x is installed." on page 2-71. The tray x autocompensator fails to retract, stays in Go to "Tray x autocompensator fails to retract, down position stays in down position." on page 2-72. Paper Low message appears when adequate paper Go to "The printer detects paper low in tray x when is installed (tray x) adequate paper is installed in the tray." on page 2-72. Paper Out message appears when adequate paper is Go to "The printer detects paper out in tray x when installed (tray x) adequate paper is installed in the tray." on page 2-73. Tray x does not detect size media is installed Go to "Tray x does not detect size media installed" on page 2-73. Paper jams in the option tray (242.xx, 243.xx, 244.xx) Go to "241.xx paper jam service check" on page 2-36, or "243.xx paper jam service check" on page 2-41. Symptom table-HCIT 2000-sheet option Symptom Printer fails to recognize the option is installed HCIT does not function. There is no response. The HCIT is inoperative. HCIT does not recognize the correct media size Paper jams in the HCIT Paper jams in the HCIT (242.xx, 243.xx, 244.xx) Action Go to "Printer does not recognize that the HCIT 2000-sheet option is installed." on page 2-85. Go to "HCIT inoperative" on page 2-86. Go to "HCIT 2000-sheet option does not recognize the size paper selected." on page 2-87. Go to "2xx paper jams" on page 2-9. Go to "242.xx paper jam service check" on page 2-37, "243.xx paper jam service check" on page 2-41, or "244.xx paper jam service check" on page 2-46. 2-4 Service Manual