Computer Associates ARB6002700WF0. ..... Administration Guide - Page 129

Backup Job Failure, Server Admin in the Job Engine Configuration tab.

Page 129 highlights

The Job Status Manager ■ Canceled-The job was intentionally canceled. The following actions may have occurred: - A user canceled the job from the Job Queue. - Someone answered NO or CANCEL to a console prompt. - The job required either a confirmation of OK, or media to be inserted before the time out was reached. (Time out is set in the media options in the Backup Manager window.) ■ Failed-The job failed to perform its designated task. This usually occurs if BrightStor ARCserve Backup cannot back up any source nodes of a job (for example, if the agent is not loaded or an invalid password was entered) or if a hardware error occurs. If the job was started, but the Manager could not complete the job, you will receive "Run Failed" status. Review the Activity log information to check the exact nature of what occurred to prevent the job from completing. ■ Run Failed-The job was started, but the program that runs the job failed, because either there was not enough memory to run the job or a DLL file was not found. ■ Crashed-The job was started and a system error occurred which prevented BrightStor ARCserve Backup from completing its task, such as a memory violation that caused BrightStor ARCserve Backup or the operating system to be shut down. If a job has a status of Crashed, it can be retried after the Job Engine restarts. This can be set up through the BrightStor ARCserve Backup Server Admin in the Job Engine Configuration tab. Backup Job Failure If you determine that your job failed, you can use the information provided in the Last Result field to remedy the problem, and then resubmit it. For more information, see the chapter "Administering the Backup Server." Customizing Your Jobs 5-23

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The Job Status Manager
Customizing Your Jobs
5–23
Canceled—The job was intentionally canceled. The following actions may
have occurred:
A user canceled the job from the Job Queue.
Someone answered NO or CANCEL to a console prompt.
The job required either a confirmation of OK, or media to be inserted
before the time out was reached. (Time out is set in the media options in
the Backup Manager window.)
Failed—The job failed to perform its designated task. This usually occurs if
BrightStor ARCserve Backup cannot back up any source nodes of a job (for
example, if the agent is not loaded or an invalid password was entered) or if a
hardware error occurs. If the job was started, but the Manager could not
complete the job, you will receive “Run Failed” status. Review the Activity log
information to check the exact nature of what occurred to prevent the job from
completing.
Run Failed—The job was started, but the program that runs the job failed,
because either there was not enough memory to run the job or a DLL file was
not found.
Crashed—The job was started and a system error occurred which prevented
BrightStor ARCserve Backup from completing its task, such as a memory
violation that caused BrightStor ARCserve Backup or the operating system to
be shut down. If a job has a status of Crashed, it can be retried after the Job
Engine restarts. This can be set up through the BrightStor ARCserve Backup
Server Admin in the Job Engine Configuration tab.
Backup Job Failure
If you determine that your job failed, you can use the information provided in the
Last Result field to remedy the problem, and then resubmit it.
For more information, see the chapter “
Administering the Backup Server
.”