Computer Associates ARB6002700WF0. ..... Administration Guide - Page 286

BrightStor ARCserve Backup Cluster Support FAQ 2. Back up the shared disks, using the cluster virtual name when submitting the backup job. If the shared disks fail over from one node to another, the cluster virtual node name fails over with it, so that BrightStor ARCserve Backup always backs up the cluster shared disks. To ensure this, set up the cluster dependencies so that the cluster name and cluster shared disks fail over at the same time. Note: To provide disaster protection for your cluster nodes, you must perform a full backup of each node. When my jobs fail over from one cluster node to another, I receive messages such as "Failed to logon to database." How do I resolve this problem? You can resolve this problem by ensuring that you use the cluster virtual name to connect to the server when submitting jobs to a BrightStor ARCserve Backup server configured for job failover. When my jobs fail over from one cluster node to another, I receive messages such as "Please mount media XYZ, 1234." How do I resolve this problem? If you select a backup media on the Destination tab of the Backup Manager when submitting a backup job, the job backs up only to that specific media. If the backup device is not shared among the cluster nodes, the specific media is not available after failover. As a result, the backup operation fails. To resolve this problem, select Destination at Group Level in the Backup Manager when submitting backup jobs. This problem does not occur if you are backing up to a shared device. A-14 Administrator Guide