Dell PowerEdge SC440 Hardware Owner's Manual  - Page 21

or Parallel ATA, SATA, Keyboard Stuck Key Failure - troubleshooting

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Table 1-6. System Messages (continued) Message Causes Corrective Actions General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Take the appropriate action to resolve the problem. Hard-disk configuration error Hard-disk controller failure The hard drive failed initialization. Run the system diagnostics. See "Running the System Diagnostics" on page 97. Also, see "Troubleshooting a Hard Drive" on page 91. Hard-disk drive failure Drive x not found: Serial (or Parallel) ATA, SATA(or PATA-)n NOTE: x is the drive number (0-6) and n is SATA0-3 or PATA0-1. Run the system diagnostics. See "Running the System Diagnostics" on page 97. Also, see "Troubleshooting a Hard Drive" on page 91. Insert bootable media The operating system is trying to boot Insert a bootable diskette or CD. from a nonbootable diskette or CD. Invalid configuration information - please run SETUP program The system configuration information Enter the System Setup program and does not match the hardware correct the system configuration configuration. information. See "Using the System Setup Program" on page 27. Keyboard Controller A cable or connector might be loose, Failure or the keyboard or keyboard/mouse Keyboard Stuck Key Failure controller might be faulty. See "Troubleshooting the Keyboard" on page 81. Keyboard failure Keyboard fuse has failed. See "Troubleshooting the Keyboard" on page 81. Memory address line failure at address, read value expecting value A memory module might be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Troubleshooting System Memory" on page 87. Memory allocation error The software you are attempting to run is conflicting with the operating system, another program, or a utility. Turn off the system, wait 30 seconds, restart the system, and then try to run the program again. If the error message appears again, see the software documentation for additional troubleshooting suggestions. About Your System 21

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About Your System
21
General failure
The operating system is unable to
carry out the command.
This message is usually followed by
specific information. Take the
appropriate action to resolve the
problem.
Hard-disk configuration
error
Hard-disk controller
failure
Hard-disk drive failure
The hard drive failed initialization.
Run the system diagnostics. See
"Running the System Diagnostics" on
page 97. Also, see "Troubleshooting a
Hard Drive" on page 91.
Drive
x
not found: Serial
(or Parallel) ATA, SATA-
(or PATA-)
n
NOTE:
x
is the drive number (0-6)
and
n
is SATA0-3 or PATA0-1.
Run the system diagnostics. See
"Running the System Diagnostics" on
page 97. Also, see "Troubleshooting a
Hard Drive" on page 91.
Insert bootable media
The operating system is trying to boot
from a nonbootable diskette or CD.
Insert a bootable diskette or CD.
Invalid configuration
information - please run
SETUP program
The system configuration information
does not match the hardware
configuration.
Enter the System Setup program and
correct the system configuration
information. See "Using the System
Setup Program" on page 27.
Keyboard Controller
Failure
Keyboard Stuck Key Failure
Keyboard failure
A cable or connector might be loose,
or the keyboard or keyboard/mouse
controller might be faulty.
See "Troubleshooting the Keyboard" on
page 81.
Keyboard fuse has failed.
See "Troubleshooting the Keyboard" on
page 81.
Memory address line
failure at
address
, read
value
expecting
value
A memory module might be faulty or
improperly seated.
Reinstall the memory modules and, if
necessary, replace them. See
"Troubleshooting System Memory" on
page 87.
Memory allocation error
The software you are attempting to
run is conflicting with the operating
system, another program, or a utility.
Turn off the system, wait 30 seconds,
restart the system, and then try to run
the program again. If the error message
appears again, see the software
documentation for additional
troubleshooting suggestions.
Table 1-6.
System Messages
(continued)
Message
Causes
Corrective Actions