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HP H470 User Manual - Page 130

HP Solution Center 25, USB Flash drives

UPC - 883585461585

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cut-off pages, incorrect text or graphics placement 81 device shuts down 77 firewalls 78 HP Instant Support 43 ink not filling text or graphics 85 ink smearing 84 installation 89 lights 95 lights are on or flashing 78 meaningless characters print 83 media not coming out correctly 88 media not picked up 88 media not supported 88 missing lines or dots 87 missing or incorrect information 80 multiple pages are picked up 89 nothing prints 78 paper-feed problems 88 print 77 print cartridge 79 print quality 82 skewed pages 89 slow print 79 tips 76 wireless communication devices 90 troubleshooting resources device information pages 44 two-sided printing 26 U uninstall software Mac OS 50 Windows 49 USB connection port, locating 9 setup Mac OS 47 setup Windows 46 USB Flash drives printing from 35 Web sites accessibilty information 8 Apple 48 customer support 105 environmental programs 116 material safety data sheets 117 order supplies and accessories 101 recycling 117 supply yield data sheet 112 Windows borderless printing 28 duplexing 26 HP Solution Center 25 install software 45, 46 print on special or customsized media 27 print settings 25 sharing device 47 system requirements 113 uninstall software 49 wireless Bluetooth connection 59 communication mode 52 configure profiles 56 connection 50 network name 51 network settings 51 profile switch 51, 57 reset profiles 58 security settings 52 set up 52 SSID 51 wireless card installing 34 wireless communication devices troubleshooting 90 wireless profile switch 9 wireless profiles Bluetooth 65 V voltage specifications 114 W warranty 104, 108 126

Section	Page
Contents	5
Get started	10
Find other resources for the product	10
Accessibility	11
Understand the device parts	12
Front view	12
Back and side view	13
Control Panel	14
Bottom view	15
Travel tips	15
Install the accessories	17
Install and use the battery	17
Battery safety	17
Understand the battery	18
Charge and use the battery	19
Install and use 802.11 and Bluetooth accessories	20
Install the 802.11 or Bluetooth wireless USB accessory	20
802.11 and Bluetooth wireless printing	21
About 802.11	21
About Bluetooth	22
Use the device	23
Select print media	23
Tips for selecting and using print media	23
Understand specifications for supported media	25
Understand supported sizes	25
Understand supported media types and weights	27
Set minimum margins	27
Load media	28
Change print settings	28
To change settings from an application for current jobs (Windows)	29
To change default settings for all future jobs (Windows)	29
To change settings (Mac OS)	29
Use the HP Solution Center (Windows)	29
Print on both sides (duplexing)	30
Guidelines for printing on both sides of a page	30
To perform duplexing (Windows)	30
To perform duplexing (Mac OS)	31
Print on special and custom-sized media	31
To print on special or custom-sized media (Windows)	31
To print on special or custom-sized media (Mac OS)	31
Print borderless	32
To print a borderless document (Windows)	32
To print a borderless document (Mac OS)	33
Print from mobile devices	33
Print digital photographs	33
To print with six-ink color	34
Guidelines for printing photographs	34
To print from a PictBridge-compatible camera	35
To transfer photos to your computer	35
Print from mobile phones	35
To install the Mobile Printing Application on the phone	36
To print from a mobile phone	36
Print from Pocket PC devices	36
To install HP Mobile Printing for Pocket PC	37
To print from Pocket PC devices	37
Print from Palm OS devices	38
To install Printboy	38
To install a wireless card	38
To print using standard Palm OS applications	39
To choose a default printer (optional)	39
To print using Documents To Go	39
Use memory devices	39
Print from memory cards and USB Flash drives	39
Cancel a print job	41
Configure and manage	42
Manage the device	42
Monitor the device	42
Administer the device	43
Use device management tools	43
Toolbox (Windows)	44
To open the Toolbox	44
Toolbox tabs	44
HP Printer Utility (Mac OS)	45
To open the HP Printer Utility	45
HP Printer Utility panels	46
Network Printer Setup Utility (Mac OS)	46
Toolbox software for PDAs (Pocket PC and Palm OS)	46
HP Instant Support	47
Security and privacy	47
To gain access to HP Instant Support	47
myPrintMileage	47
Understand the device information pages	48
Print device information pages from the control panel	48
Print device information pages from the software	49
Configure the device (Windows)	49
Direct connection	50
To install the software before connecting the device (recommended)	50
To connect the device before installing the software	50
To share the device on a locally shared network	51
Configure the device (Mac OS)	51
To install the software	51
To share the device on a locally shared network	52
Uninstall and reinstall the software	52
802.11 wireless connection	54
About the wireless profile switch	55
About 802.11 wireless network settings	55
Set up for 802.11 using factory defaults	56
To set up using ad hoc mode and factory defaults with a USB cable (Windows and Mac OS)	57
To set up using ad hoc mode and factory defaults with no USB cable (Windows)	57
To set up a computer to computer (ad hoc) connection using factory defaults with no USB cable (Mac O ...	58
Set up for 802.11 on existing (non-default) networks	58
To set up on an existing network with a USB cable (Windows or Mac OS)	59
To set up on an existing network with no USB cable	59
Configure and use 802.11 wireless profiles	60
To configure 802.11 wireless profiles (Windows)	60
To configure 802.11 wireless profiles (Mac OS)	61
Use the wireless profile switch	61
Reset 802.11 wireless profiles to factory defaults	62
Configure multiple printers for 802.11 (Windows)	63
Bluetooth wireless connection	63
Set up a Bluetooth wireless connection	64
Configure Bluetooth wireless settings	65
Bluetooth wireless settings options	66
Bluetooth device address	66
Bluetooth device name	66
PIN code (Pass Key)	67
Reset device access	68
To reset to factory default settings	68
To turn off Bluetooth	68
Bluetooth discovery	68
Bluetooth fonts	68
Wireless configuration page	69
Bonding	69
Bluetooth wireless profiles	69
Maintain and troubleshoot	71
Work with print cartridges	71
Replace the print cartridges	71
Align the print cartridges	74
Print with a single print cartridge	75
Calibrate color	75
Maintain the device	75
Clean the device	76
Clean the print cartridges	76
Store printing supplies	79
Store print cartridges	79
Replace the ink service module	80
Troubleshooting tips and resources	80
Solve printing problems	81
The device shuts down unexpectedly	81
All device lights are on or flashing	82
The device is not responding (nothing prints)	82
Device does not accept print cartridge	83
Device takes a long time to print	83
Blank or partial page printed	84
Something on the page is missing or incorrect	84
Placement of the text or graphics is wrong	85
Poor print quality and unexpected printouts	86
General tips	86
Meaningless characters print	87
Ink is smearing	88
Ink is not filling the text or graphics completely	89
Output is faded or dull colored	89
Colors are printing as black and white	90
Wrong colors are printing	90
Printout shows bleeding colors	91
Colors do not line up properly	91
Lines or dots are missing from text or graphics	91
Solve paper-feed problems	92
Media is not supported for the device	92
Media is not picked up	92
Media is not coming out correctly	92
Pages are skewing	93
Multiple pages are being picked up	93
Troubleshoot installation issues	93
Hardware installation suggestions	93
Software installation suggestions	94
Problems setting up 802.11 or Bluetooth wireless communication	94
Check the wireless printer accessory	95
Check the wireless settings	95
Check the network communication	95
Check the wireless signal	96
Clear jams	97
Clear a jam in the device	97
Tips for avoiding jams	98
Control-panel lights reference	99
Interpret control-panel lights	99
HP supplies and accessories	105
Order printing supplies online	105
Accessories	105
Supplies	105
Print cartridges	105
HP media	106
Support and warranty	107
Hewlett-Packard limited warranty statement	108
Obtain electronic support	109
Obtain HP telephone support	109
Before you call	109
Support process	110
HP support by phone	110
Phone support period	110
Telephone support numbers	110
Placing a call	112
After the phone support period	112
Additional warranty options	112
HP Quick Exchange Service (Japan)	113
Prepare the device for shipment	113
Remove the print cartridges before shipment	113
Pack the device	114
Device specifications	116
Physical specifications	116
Product features and capacities	116
Processor and memory specifications	117
System requirements	117
Print resolution	118
Environmental specifications	118
Electrical specifications	118
Acoustic emission specifications (noise levels per ISO 7779)	119
Memory card specifications	119
Regulatory information	120
Environmental sustainability program	120
Reduction and elimination	120
Energy consumption	120
Energy Star® notice	120
Material safety data sheets	121
Recycling	121
Product packaging	121
Plastics	121
HP products and supplies	121
Disposal of waste equipment by users in private households in the European Union	122
FCC statement	123
Other regulatory information	123
Notice to users in Korea	124
VCCI (Class B) compliance statement for users in Japan	124
Notice to users in Japan about the power cord	124
Noise emission statement for Germany	124
RoHS notices (China only)	125
LED indicator statement	125
Regulatory model number	125
Declaration of conformity	126

Match case Limit results 1 per page

cut-off pages, incorrect text

or graphics placement 81

device shuts down 77

firewalls 78

HP Instant Support 43

ink not filling text or

graphics 85

ink smearing 84

installation 89

lights 95

lights are on or flashing 78

meaningless characters

print 83

media not coming out

correctly 88

media not picked up 88

media not supported 88

missing lines or dots 87

missing or incorrect

information 80

multiple pages are picked

up 89

nothing prints 78

paper-feed problems 88

print 77

print cartridge 79

print quality 82

skewed pages 89

slow print 79

tips 76

wireless communication

devices 90

troubleshooting resources

device information pages 44

two-sided printing 26

uninstall software

Mac OS 50

Windows 49

USB connection

port, locating 9

setup Mac OS 47

setup Windows 46

USB Flash drives

printing from 35

voltage specifications 114

warranty 104, 108

Web sites

accessibilty information 8

Apple 48

customer support 105

environmental

programs 116

material safety data

sheets 117

order supplies and

accessories 101

recycling 117

supply yield data sheet 112

Windows

borderless printing 28

duplexing 26

HP Solution Center 25

install software 45, 46

print on special or custom-

sized media 27

print settings 25

sharing device 47

system requirements 113

uninstall software 49

wireless

Bluetooth connection 59

communication mode 52

configure profiles 56

connection 50

network name 51

network settings 51

profile switch 51, 57

reset profiles 58

security settings 52

set up 52

SSID 51

wireless card

installing 34

wireless communication devices

troubleshooting 90

wireless profile switch 9

wireless profiles

Bluetooth 65

126