HP Z3100 HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 208
Introduction, HP Professional Graphics Services, Knowledge Center, HP Start-Up Kit - designjet forum
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HP Customer Care Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates, and self-maintenance services. To find out more about HP Customer Care, please visit us at: http://www.hp.com/go/designjet/ or call us on the telephone (see Contact HP Support on page 200). HP Professional Graphics Services For further information on all the services described in this section, please visit http://www.hp.com/go/ pgs/. Knowledge Center Enjoy a world of dedicated services and resources to ensure you always get the best performance from your HP Designjet products and solutions. Join the HP community at the Knowledge Center, your large-format printing community at http://www.hp.com/go/knowledge_center/djz3100/ for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest printer firmware, drivers, software, paper profiles, etc. ● Technical support - online troubleshooting, customer care contacts, and more ● Workflows and detailed advice for completing various printing tasks from particular software applications ● Forums for direct contact with the experts, both HP and your colleagues ● Warranty tracking online, for your peace of mind ● Latest product information - printers, supplies, accessories, software, etc. ● Supplies Center for all you need to know about ink and paper By customizing your registration for the products you have purchased and your type of business, and by setting your communication preferences, you decide the information you need. HP Start-Up Kit The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer's software and documentation, including introductory multimedia tutorials to help you to get a good first print. HP Care Packs and Warranty Extensions HP Care Packs and Warranty Extensions allow you to extend your printer's warranty beyond the standard period. 198 Chapter 17 HP Customer Care ENWW