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HP Z3100 HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 221

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print-quality problems banding 161 black ink comes off 167 blurred lines 164 bottom of print 168 bronzing 168 discontinuous lines 163 edges darker than expected 168 edges stepped or not sharp 167 general 160 graininess 165 horizontal lines 161 ink marks 166 line thickness 162 misaligned colors 163 paper not flat 165 scratching 166 scuffing 166 stepped lines 162 vertical lines of different colors 169 white spots 169 wizard 160 printer does not print 188 printer software Mac OS uninstall 16 Windows uninstall 12 printer stand 145 printer status 130 Printer Utility access 19 cannot access 190 language 20 printer's main components 4 printer's main features 4 printhead about 121 align 182 cannot insert 178 clean; purge 179 insert 125 order 141 remove 122 replace, reseat 179 specification 204 status 122 printhead cleaner specification 204 printhead drop detector clean 180 printing resolutions 204 Proactive Support 199 ENWW ProPrint 146 Q quality, high 54 QuarkXPress, unavailable driver features 191 R rendering intent 72 reprint a job 110 rescale a print 50 RIP 145 roll paper choose spindle 26 load into the printer 29 load onto the spindle 27 unload 33 rotating an image 56 S safety precautions 2 satin photo paper 55 scale a print 50 scratched prints 166 scuffed prints 166 secure disk erase 137 sheet paper load 34 unload 38 shortcuts 49 sleep mode wait time 21 slow printing 188 software 7 software update 136 specifications acoustic 206 ecological 205 environmental 206 functional 204 graphic languages 205 hard disk 205 ink supplies 204 margins 204 mechanical accuracy 205 memory 205 paper size 204 physical 205 power 205 printing resolutions 204 spectrophotometer 66 spindle choose spindle 26 stand 145 statistics ink cartridge 118 printer usage 114 status 110 stepped lines 162 store the printer 135 submit job 46 support services HP Care Packs 198 HP Customer Care 198 HP Instant Support 199 HP Proactive Support 199 HP Start-Up Kit 198 HP Support 200 Knowledge Center 198 printer installation 199 warranty extensions 198 T telephone numbers 200 U unload paper roll out of paper 34 roll out of the printer 33 roll out of the printer with paper menu 34 roll out of the printer with Unload paper key 33 sheet 38 sheet with paper menu 38 sheet with Unload paper key 38 using this guide 2 V Visio 2003, no output 191 W warranty extensions 198 Index 211

Section	Page
Introduction	11
Safety precautions	12
HP Start-Up Kit	12
Using this guide	12
Introduction	12
Use and maintenance	13
Troubleshooting	13
Accessories, support, and specifications	13
Glossary	13
Index	13
Warnings and Cautions	13
The printer's main features	14
The printer's main components	14
Front view	15
Rear view	15
The front panel	16
Printer software	17
The printer's internal prints	18
Installing the software	19
Choose which connection method to use	20
Connect to a network (Windows)	20
Connect directly to a computer (Windows)	21
Printer sharing considerations	22
Uninstall the printer software (Windows)	22
Connect to a network (Mac OS)	22
Bonjour/Rendezvous connection	22
TCP/IP connection	24
Connect directly to a computer (Mac OS)	25
Sharing the printer	26
Uninstall the printer software (Mac OS)	26
Personalizing the printer	27
Turn printer on and off	28
Change the language of the front-panel display	29
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)	29
Access the Embedded Web Server	30
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)	30
Change the language of the Embedded Web Server	30
Change the sleep mode setting	31
Turn the buzzer on and off	31
Change the front-panel display contrast	31
Change the units of measurement	31
Configure network settings	31
Change the graphic language setting	32
Paper handling	35
General advice	36
Choose which spindle to use	36
Load a roll onto the spindle	37
Load a roll into the printer	39
Easy loading procedure	39
Paper menu procedure	42
Unload a roll	43
Unload paper key procedure with paper on the roll	43
Paper menu procedure with paper on the roll	44
Roll out of paper procedure	44
Load a single sheet	44
Easy loading procedure	45
Paper menu procedure	46
Unload a single sheet	48
Unload paper key procedure	48
Paper menu procedure	48
View information about the paper	49
Paper profiles	49
Add a custom paper type	50
Print on loaded paper	51
Maintain paper	51
Change the drying time	51
Turn the automatic cutter on and off	52
Feed and cut the paper	52
Printing	55
Create a print job	56
Using the Embedded Web Server to print files	56
Select print quality	57
Select paper size	57
Custom paper sizes	58
Select margins options	58
Print with shortcuts	59
Rescale a print	60
Change the treatment of overlapping lines	61
Preview a print	61
Print a draft	63
High-quality printing	64
If you have a high-resolution image	64
If you have printhead problems	64
If you are printing on photo paper	65
If you are printing on satin photo paper	65
Print in gray shades	65
Print with no margins	66
Rotate an image	66
Autorotate	68
Print with crop lines	68
Use paper economically	68
Nest jobs to save roll paper	68
When does the printer try to nest pages?	69
What pages can be nested?	69
Which pages qualify for nesting?	69
How long does the printer wait for another file?	70
Use ink economically	70
Color management	71
What is color?	72
The problem: color in the computer world	72
The solution: color management	74
Color and your printer	76
HP Embedded Spectrophotometer	76
A summary of the color management process	77
Color calibration	78
Color profiling	79
Create your own profile	79
Use a third-party profile	81
Profile your monitor	81
Color management options	81
Perform black point compensation	82
Set the rendering intent	82
Color emulation	83
CMYK color emulation	83
RGB color emulation	84
HP Professional PANTONE Emulation	85
Color adjustment options	86
Printing in color	86
Printing in grayscale	87
Color management scenarios	88
Print a color photo for an exhibition (Photoshop, PS driver)	88
Print a color photo for an exhibition (Photoshop, PCL driver)	91
Print a black-and-white photo for an exhibition (Photoshop, PS driver)	94
Print a black-and-white photo for an exhibition (Photoshop, PCL driver)	98
Print a digital album (Aperture, PS driver)	102
Print a digital album (Aperture, PCL driver)	105
Proof the output on the monitor (InDesign, PS driver)	107
Proof the output on the printer (QuarkXPress, PS driver)	111
Proof a press using the EFI RIP	114
Job queue management	117
Embedded Web Server job queue page	118
Job preview	118
Turn off the job queue	119
Select when to print a job in the queue	119
Identify a job in the queue	119
Prioritize a job in the queue	120
Delete a job from the queue	120
Reprint or copy a job in the queue	120
Job status messages	120
Remove a hold	121
Retrieving printer usage information	123
Get printer accounting information	124
Check printer usage statistics	124
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)	124
Printer statistics with the Embedded Web Server	124
Check ink and paper usage for a job	124
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)	124
Printer statistics with the Embedded Web Server	125
Handling ink cartridges and printheads	127
About the ink cartridges	128
Check the ink cartridges status	128
Ink menu procedure	128
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures	128
Remove an ink cartridge	129
Insert an ink cartridge	130
About the printheads	131
Check the printhead status	132
Remove a printhead	132
Insert a printhead	135
Maintaining the printer	139
Check printer status	140
Clean the exterior of the printer	140
Replace the cutter	140
Maintain the ink cartridges	145
Move or store the printer	145
Update the firmware	146
Update the software	146
Printer maintenance kits	147
Secure Disk Erase	147
Accessories	149
How to order supplies and accessories	150
Order ink supplies	150
Order paper	151
Non-recommended paper types	155
Order accessories	155
Introduction to the accessories	155
Stand	155
EFI Designer Edition RIP	155
HP Photosmart Pro print plug-in for Adobe Photoshop	156
Troubleshooting paper issues	157
The paper cannot be loaded successfully	158
Unsuccessful roll load	158
Unsuccessful sheet load	158
Paper loading error messages	159
The paper type is not in the driver	159
Transparent or translucent paper	160
Glossy paper	160
Matte Paper	160
General purpose paper	160
Photographic paper	161
Fine art paper	161
Banners	161
HP Banners with Tyvek®	161
Black ink is easily removed when touched	161
After printing, the paper has wrinkles or there is too much ink	161
The paper has jammed	162
Prints do not fall nicely into the basket	164
The sheet stays in the printer when the print has been completed	165
The paper is cut when the print has been completed	165
The cutter does not cut well	165
The roll is loose on the spindle	165
A strip stays on the output tray and generates jams	165
Recalibrate the paper advance	166
Recalibrating the paper advance procedure	166
Return to default calibration	167
Troubleshooting print-quality issues	169
General advice	170
Print quality troubleshooting wizard	170
Horizontal lines across the image (banding)	171
Lines are too thick, too thin, or missing	172
Lines appear stepped or jagged	172
Lines print double or in the wrong colors	173
Lines are discontinuous	173
Lines are blurred	174
The whole image is blurry or grainy	175
The paper is not flat	175
The print is scuffed or scratched	176
Ink marks on the paper	176
Horizontal smears on the front of coated paper	176
Ink marks on the back of the paper	177
Black ink comes off when you touch the print	177
Edges of objects are stepped or not sharp	177
Edges of objects are darker than expected	178
Bronzing	178
Horizontal lines at the end of a cut sheet print	178
Vertical lines of different colors	179
White spots on the print	179
Colors are inaccurate	179
Color accuracy using EPS or PDF images in page layout applications	180
The image is incomplete (clipped at the bottom)	180
The image is clipped	180
Some objects are missing from the printed image	181
A PDF file is clipped or objects are missing	181
The Image Diagnostics Print	182
Corrective action	184
If you still have a problem	185
Troubleshooting ink cartridge and printhead issues	187
Cannot insert an ink cartridge	188
Ink cartridge status messages	188
Cannot insert a printhead	188
The front-panel display recommends reseating or replacing a printhead	189
Clean the printheads	189
Clean the printhead drop detector	190
Align the printheads	192
Reinsert printheads procedure	193
Image Quality Maintenance menu procedure	194
Scanning errors during alignment	194
Printhead status messages	194
Troubleshooting general printer issues	197
The printer does not print	198
The printer seems slow	198
The printer printed on undesirable paper	198
Communication failures between computer and printer	199
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)	200
Cannot access the Embedded Web Server	200
Automatic file system check	200
An AutoCAD 2000 memory allocation error	201
No output when printing from Microsoft Visio 2003	201
Unavailable driver features when printing from QuarkXPress	201
Printer alerts	202
Front-panel error messages	205
HP Customer Care	207
Introduction	208
HP Professional Graphics Services	208
Knowledge Center	208
HP Start-Up Kit	208
HP Care Packs and Warranty Extensions	208
HP Installation	209
HP Instant Support	209
HP Proactive Support	209
Contact HP Support	210
Telephone numbers	210
Printer specifications	213
Functional specifications	214
Physical specifications	215
Memory specifications	215
Power specifications	215
Ecological specifications	215
Environmental specifications	216
Acoustic specifications	216
Glossary	217

Match case Limit results 1 per page

print-quality problems

banding

161

black ink comes off

167

blurred lines

164

bottom of print

168

bronzing

168

discontinuous lines

163

edges darker than

expected

168

edges stepped or not

sharp

167

general

160

graininess

165

horizontal lines

161

ink marks

166

line thickness

162

misaligned colors

163

paper not flat

165

scratching

166

scuffing

166

stepped lines

162

vertical lines of different

colors

169

white spots

169

wizard

160

printer does not print

188

printer software

Mac OS uninstall

Windows uninstall

printer stand

145

printer status

130

Printer Utility

access

cannot access

190

language

printer's main components

printer's main features

printhead

about

121

align

182

cannot insert

178

clean; purge

179

insert

125

order

141

remove

122

replace, reseat

179

specification

204

status

122

printhead cleaner

specification

204

printhead drop detector

clean

180

printing resolutions

204

Proactive Support

199

ProPrint

146

quality, high

QuarkXPress, unavailable driver

features

191

rendering intent

reprint a job

110

rescale a print

RIP

145

roll paper

choose spindle

load into the printer

load onto the spindle

unload

rotating an image

safety precautions

satin photo paper

scale a print

scratched prints

166

scuffed prints

166

secure disk erase

137

sheet paper

load

unload

shortcuts

sleep mode wait time

slow printing

188

software

software update

136

specifications

acoustic

206

ecological

205

environmental

206

functional

204

graphic languages

205

hard disk

205

ink supplies

204

margins

204

mechanical accuracy

205

memory

205

paper size

204

physical

205

power

205

printing resolutions

204

spectrophotometer

spindle

choose spindle

stand

145

statistics

ink cartridge

118

printer usage

114

status

110

stepped lines

162

store the printer

135

submit job

support services

HP Care Packs

198

HP Customer Care

198

HP Instant Support

199

HP Proactive Support

199

HP Start-Up Kit

198

HP Support

200

Knowledge Center

198

printer installation

199

warranty extensions

198

telephone numbers

200

unload paper

roll out of paper

roll out of the printer

roll out of the printer with paper

roll out of the printer with Unload

paper key

sheet

sheet with paper menu

sheet with Unload paper

key

using this guide

Visio 2003, no output

191

warranty extensions

198

ENWW

Index 211