IBM 86884RX Maintenance Manual
IBM 86884RX - Eserver xSeries 450 Manual
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- IBM 86884RX | Maintenance Manual - Page 1
ERserver IBM xSeries 450 Type 8688 Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 2
- IBM 86884RX | Maintenance Manual - Page 3
ERserver IBM xSeries 450 Type 8688 Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 4
this document is available on the World Wide Web at http://www.ibm.com/pc/support. The following paragraph does not apply the United Kingdom or any was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this - IBM 86884RX | Maintenance Manual - Page 5
IBM products. Before servicing an IBM product, be sure to review "Safety information" on page 197. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions de usar el producto. Online support You can download the most - IBM 86884RX | Maintenance Manual - Page 6
iv IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 7
Contents About this manual iii Important safety information iii Online support iii Chapter 1. General information 1 Related publications 1 Notices and statements in this book 2 Features and specifications 3 What your IBM xSeries 450 offers 4 Server controls and indicators 4 Front view 5 - IBM 86884RX | Maintenance Manual - Page 8
119 Microprocessor and power module 121 Processor-board VRM 122 PCI-X board assembly 123 Midplane board 125 Midplane-board VRM 126 PCI-X board 127 vi IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 9
progress codes 183 SCSI error messages 184 Ethernet error messages 185 Undetermined problems 185 Chapter 7. Parts listing xSeries 450 Type 8688 187 System Web 195 Software service and support 196 Hardware service and support 196 Appendix B. Related service information 197 Safety - IBM 86884RX | Maintenance Manual - Page 10
General safety 197 Electrical safety 198 Safety inspection guide 199 Handling static-sensitive devices 200 Grounding requirements 200 Safety for Interference (VCCI) statement 241 Power cords 241 Index 245 viii IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 11
Related publications This Hardware Maintenance Manual and Troubleshooting Guide contains information to help you solve the problem yourself or to provide helpful information to a service technician. In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the following xSeries 450 - IBM 86884RX | Maintenance Manual - Page 12
or problem situations. v Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or extremely hazardous procedure step or situation. 2 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 13
v Two removable media bays (one DVD/CD-RW preinstalled) v Supports up to two internal Ultra320 SCSI hard disk drives Active™ PCI-X expansion with RAID capabilities) v Remote Supervisor Adapter (service processor) - ASM interconnect (peer-to- computers will operate. Chapter 1. General information 3 - IBM 86884RX | Maintenance Manual - Page 14
more information, see the User's Guide. - Large system memory The memory bus supports up to 40 GB of Path Diagnostics feature provides LEDs to help you isolate problems. For more information, see "Light Path Diagnostics IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 15
Front view Hard disk drive activity LED (green) Hard disk drive error LED (amber) Power-on LED Power button Reset button Power-supply latch USB connector Drive eject button DVD/CD-RW drive activity LED DVD/CD-RW eject button Drive eject button System-error LED (amber) Information LED (amber) - IBM 86884RX | Maintenance Manual - Page 16
straightened paper clip to press the button. Power button: Press this button to manually turn the server on or off. System power System power connector (1) connector (2) serial device connects to the serial port. 6 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 17
(green) Ethernet link LED (green) Power LED (green) System-management connector Ethernet connector v External power-supply connector: This connector is not supported on this server. v Error LED: This amber LED is lit when a system-management error has occurred. v RS-485 connector: Signal cables - IBM 86884RX | Maintenance Manual - Page 18
server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To remove all power from shutting down the operating system. 8 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 19
server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically. v You can press the power-control button to - IBM 86884RX | Maintenance Manual - Page 20
10 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 21
input devices Displays the list of available console input devices, as contained in the ConInDev list and the subset detailed in the ConIn variable. © Copyright IBM Corp. 2003 11 - IBM 86884RX | Maintenance Manual - Page 22
startup options, select the EFI Boot Maintenance Manager main menu. 3. Follow the instructions that appear on the screen. Using the Configuration/Setup Utility program Use the backplane, and power backplane. 12 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 23
, the server can automatically disable the failing DIMM bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the DIMM bank after the problem is corrected. Use the arrow keys to highlight the bank that you want to enable. Press Enter to view detailed - IBM 86884RX | Maintenance Manual - Page 24
the Configuration/Setup Utility program to change the power-on password. For detailed instructions, see "Clearing a power-on password" on page 72. Administrator password: Select and allow a user to change a power-on 14 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 25
(SAL/EFI) code for the firmware and device driver to provide support for RAID level 1. To download the updated LSI SCSI controller device driver with support for RAID Level 1, when available, go to http://www.ibm.com/pc/support/ on the World Wide Web. 2. You must configure your SCSI controller - IBM 86884RX | Maintenance Manual - Page 26
EFI Remote Supervisor Utility program from http://www.ibm.com/pc/support/ on the World Wide Web, and Computer. 2. Click Manage. 3. Double-click Services and Applications. 4. Double-click IMAPI CD-Burning COM Service. 16 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 27
insmod ide-scsi to manually load the driver. are IBM Director Service Pack 1) or later - Netscape Navigator 4.72 or later (version 6.0 is not currently supported) - Java™ enabled Web browser (see your browser documentation or online help for instructions for enabling its Java support) - Support - IBM 86884RX | Maintenance Manual - Page 28
Management device drivers" on page 25. For service, assistance, or additional information, see Appendix A, the ASM interconnect network" on page 26 for instructions for cabling the ASM interconnect port and setting up IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 29
Table 1. Cabling tasks to enable remote access to the Remote Supervisor Adapter User interface to Remote Connection to Remote Supervisor Adapter Supervisor Adapter For the cabling procedure, see ASM Web interface using LAN using the Ethernet port the HTTP protocol "Cabling the Ethernet LAN - IBM 86884RX | Maintenance Manual - Page 30
the network, complete the following steps to configure the Ethernet settings. Note: For instructions to create the Remote Supervisor Utility CD, see "Setup requirements" on page 16 Settings window opens. 20 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 31
default hostname is ASMA . For detailed information about the Ethernet settings, see the Remote Supervisor Adapter User's Guide on the IBM xSeries Documentation CD. 5. Change the DHCP Setting field to Disabled. The default setting is Enabled. 6. Press F6 to apply the change - IBM 86884RX | Maintenance Manual - Page 32
serial port is shared with the operating system, it is dedicated to the Remote Supervisor Adapter only while the server is turned off or 22 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 33
the serial port and modem settings, see the Remote Supervisor Adapter User's Guide on the IBM xSeries Documentation CD. 6. If you made changes to the serial port up point-to-point protocol: The Remote Supervisor Adapter serial port supports PPP. PPP enables TCP/IP communication over the serial port, - IBM 86884RX | Maintenance Manual - Page 34
configuring PPP access over a serial port in the Remote Supervisor Adapter User's Guide on the IBM xSeries Documentation CD. 6. Press F6 to apply the changes. 7. Press Esc drive. The server restarts automatically. 24 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 35
device drivers from http://www.ibm.com/pc/support/ on the World Wide Web. Note: If you are installing device drivers manually, note the following requirements: Supervisor Adapter, see the Remote Supervisor Adapter User's Guide on the IBM xSeries Documentation CD. The tasks include the following: - IBM 86884RX | Maintenance Manual - Page 36
of these devices to send the alert. Planning and cabling the interconnect network To support the most recent ASM features, a Remote Supervisor Adapter must be the main gateway bus counts as one connection. For 26 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 37
example, if an ASM PCI adapter is installed in a server that has an ASM processor, the processor and the adapter connect to each other using one ASM interconnect connection, but the processor and the adapter count as two connections on the ASM interconnect network bus. Forwarding alerts Remote - IBM 86884RX | Maintenance Manual - Page 38
module. 3. Continue with "ASM interconnect network configuration examples." ASM interconnect network configuration examples The illustrations in this section show sample ASM interconnect network configurations. 28 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 39
The following illustration shows an Ethernet cable connecting the remote administrator system to the Remote Supervisor Adapter that is installed in an xSeries 450. Server 1 uses the LAN connection to forward system-management data generated by the other xSeries 450s in the ASM interconnect network - IBM 86884RX | Maintenance Manual - Page 40
ASM Interconnect module is connected to the RS485 port on the back panel of the Remote Supervisor Adapter in each server. ASM Interconnect modules 30 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 41
controllers, see the Resource CD that comes with your server. For updated information about configuring the controllers, go to http://www.ibm.com/pc/support/ on the World Wide Web. The following illustration shows the Ethernet controller port assignments, connectors, and LEDs. Ethernet LED (port - IBM 86884RX | Maintenance Manual - Page 42
32 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 43
troubleshooting information to help you resolve some common problems that might occur with your server. If you cannot locate and correct the problem determine whether a problem is caused by : A single problem might cause several "Undetermined problems" on page 185. 5. For power supply problems, see - IBM 86884RX | Maintenance Manual - Page 44
on page 36 for more information. 2. Check the service processor system-error logs. a. If the system- problem, see "Undetermined problems" on page 185. If the server does not turn on, see "Error symptoms" on page 176. 34 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 45
36). v Diagnostic display If a problem is detected with system power on or instructions about using this CD, see "Troubleshooting the Ethernet controller" on page 75. v Product support page The IBM Web site has up-to-date information about IBM xSeries products, services, and support at http://www.ibm - IBM 86884RX | Maintenance Manual - Page 46
from the Configuration/Setup Utility program or from the service processor. To view error logs from the Configuration panel" on page 37 for information about identifying problems using the Light Path Diagnostic LEDs. The IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 47
2 is lit. You then locate the panel on the system service label with the number 2 on it. In this case, the instructions in the panel tell you that the problem occurred with one of the microprocessors. Follow the instructions to remove the processor-board assembly. See "Processor-board assembly" on - IBM 86884RX | Maintenance Manual - Page 48
failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the , and follow the instructions on the screen. 38 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 49
manually reset the server before starting the operating system. If the diagnostic programs do not detect any hardware errors but the problem on page 16. For instructions using another operating system, To use the service processor to update SAL/EFI, AMIDiag, or service processor firmware, complete - IBM 86884RX | Maintenance Manual - Page 50
. Select or deselect all tests necessary to run a system quick test. Display a list of the AMIDiag function keys. Run the selected test or tests. 40 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 51
that no diagnostic software test has been able to identify, run AMIDiag tests over an extended period of time. Many server problems (especially memory problems) are not evident when a test is run only once. You can use the AMIDiag program to run diagnostic tests on only a certain part of the - IBM 86884RX | Maintenance Manual - Page 52
message that says that the log file is damaged, complete the following steps to correct the problem: 1. From the main menu, select Options, and press Enter. 2. Select Generate Report, CPU Speed Test, and press Enter. 42 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 53
4. Set the test parameters: a. Select YES for the CPU Speed Comparison, and press Enter. b. Select Expected CPU Speed, and press Enter. c. Select Run Test parameters, and press Enter. To make sure the system configuration is not damaged, complete the following steps: 1. From the AMIDiag main menu, - IBM 86884RX | Maintenance Manual - Page 54
Enter. IDE device diagnostic tests The IDE device diagnostic tests work only with CD-ROM, DVD, and removable devices that use the ATAPI interface. 44 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 55
if the starting and ending block are not specified. Place any CD in the CD-ROM drive before running this test, and follow the screen instructions. This test does not play audio CDs. To run the IDE CD data test to diagnose an IDE CD-ROM drive, complete the following steps - IBM 86884RX | Maintenance Manual - Page 56
Self Diagnostic Test v SCSI Disk Read Test v SCSI Disk Write Test v SCSI Disk Format Test v SCSI Disk Spin Down Test v SCSI Disk Quick Test 46 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 57
For the SCSI test error codes, see "SCSI test error codes" on page 164. SCSI Disk Buffer Test This test writes logical blocks of data to the internal buffer on the disk drive. The same logical blocks of data are then read from the drive buffer and compared to the original data. If the SCSI hard disk - IBM 86884RX | Maintenance Manual - Page 58
restarting the server. SCSI Disk Quick Test Use this test to perform an abbreviated read test on all SCSI disks installed in the server. 48 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 59
CD-ROM Read Test Select this test to make sure that the CD-ROM drive can read to all sectors of the CD. This test supports multi-format CDs with data and audio tracks, but it fails if an audio CD is placed in the drive. To run the SCSI CD - IBM 86884RX | Maintenance Manual - Page 60
make sure that the SCSI tape drive is reading correctly. This test reads sequential logical blocks from the SCSI tape. With default parameters, this 50 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 61
test requires fully written media to be installed in the device being tested. Partially written media will result in a read error at the end of data. If only blank media is available, use the SCSI Tape Write Test to write a test pattern onto the blank media. To run the SCSI Tape Read Test, complete - IBM 86884RX | Maintenance Manual - Page 62
To diagnose video display problems, complete the following steps: 1. From the main menu, select Video, and press Enter. 2. the monitor display. Reports the screen resolution. Reports the video controller speed. 52 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 63
, see "USB test error codes" on page 167. USB Functionality Test Select USB Test from the USB menu to diagnose problems with USB devices and to make sure that USB support is provided in the SAL/EFI. USB Keyboard Test Use this test to diagnose USB keyboard hardware functionality and to determine - IBM 86884RX | Maintenance Manual - Page 64
Backspace Tab 0F 09 q Scan Code 02 04 06 08 0A 0C 0E 10 ASCII Code 31 33 35 37 39 2D 08 71 54 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 65
Table 3. Lower case keyboard scan/ASCII codes (continued) Keystroke Scan Code ASCII Code Keystroke w 11 77 e r 13 72 t y 15 79 u i 17 69 o p 19 70 [ } 1B 5D Return Ctrl ‡ ‡ a s 1F 73 d f 21 66 g h 23 68 j k 25 6B l ; 27 3B ' ' 29 60 Shift \ 2B - IBM 86884RX | Maintenance Manual - Page 66
51 45 54 55 4F 7B 0D 41 44 47 4A 4C 22 7C 58 56 4E 3C 3F ‡ ‡ 00 00 00 00 00 56 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 67
Table 4. Upper case (shift) keyboard scan/ASCII codes (continued) Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Shift+F11 87 00 Shift+F12 88 00 Shift+Num ‡ ‡ Shift+Scroll ‡ ‡ Lock Lock Shift+7 47 37 Shift+8 48 38 Shift+9 49 39 Shift+ - 4A 2D Shift+4 4B - IBM 86884RX | Maintenance Manual - Page 68
02 0D -00 20 00 00 00 00 00 00 -- 00 00 00 00 00 00 00 -00 00 E0 E0 E0 E0 E0 58 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 69
Table 5. Ctrl keyboard ASCII/scan codes (continued) Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code ‡ Combination provides no keystroke for the application; performs another action. -- No function is assigned to this combination. Table 6. Alt keyboard scan/ASCII codes Keystroke Scan - IBM 86884RX | Maintenance Manual - Page 70
if the serial port is functioning properly. To diagnose serial port problems, complete the following steps: 1. From the main menu, select Miscellaneous, and press Enter. 2. Select Serial Port Test, and press Enter. 60 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 71
; then, it turns off all LEDs and prompts you to check that they have been turned off. RXE Port Test Use this test to diagnose problems with the RXE ports. The RXE Port Test consists of the following sub-tests: v RIOG (RXE) Status This test displays the status of the RXE - IBM 86884RX | Maintenance Manual - Page 72
due to microcontroller problems. Note: To run this test, the ASM adapter must be cabled correctly to the RXE-100 unit using the RS-485 bus and appropriate Category 3 and Category 5 cables with proper termination. 62 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 73
Options menu The Options menu items are as follows: Edit Batch Parameters You can customize a set of diagnostic tests to run on your server and save it as a batch file to be run later. You can set the type of AMIDiag test to be run, the number of times each test is run, and the test parameters (for - IBM 86884RX | Maintenance Manual - Page 74
field can be set to YES or NO. If set to YES, the AMIDiag program stops running all tests after it finds an error. 64 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 75
is required in an interactive test. The default value for this parameter is No. If this parameter is set to NO, all diagnostic tests that support the interactive flag and cannot be run without your input will not run. If the test can be run without your input but it is - IBM 86884RX | Maintenance Manual - Page 76
in quick test mode. The selected tests are run in quick test mode if the tests support quick mode. You can use the quick test parameter in two ways: Quick Test use the test will be run a total of 25 times. 66 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 77
: When you select Interactive Test, and press Enter, the following screen is displayed: Select the test group. A list of all tests appears. Tests that support interactive test have Yes beside them. Select the tests to run, and press Enter. Quick Test: When you select Quick Test, the following Quick - IBM 86884RX | Maintenance Manual - Page 78
to accept the default batch parameter file (Diagnostic Utility.INI), or type the appropriate AMIDiag batch parameter filename. You can use any valid filename. 68 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 79
The filename extension does not have to be .INI. You can then press F10 to run the AMIDiag tests that are specified in this file. Save Batch Parameters Select this choice to save all batch mode parameters, selected tests, selected devices, and error logging information to an AMIDiag batch parameter - IBM 86884RX | Maintenance Manual - Page 80
code tables For descriptions of the error codes that might appear when you run the AMIDiag program, see "Diagnostic error codes" on page 159. 70 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 81
Adapter, and diagnostics microcode installed. Small computer system interface (SCSI) messages If you . Go to http;//www.ibm.com/eserver/xseries/, click IBM Server Support, and make the selections cover" on page 88). 4. Remove fans 3 and 4. For instructions, see "Replacing fan 3 or 4" on page 108. 5. - IBM 86884RX | Maintenance Manual - Page 82
problem. Run the AMIDiag program to test the I/O board; then, see "I/O board, riser card, and Remote Supervisor Adapter" on page 130 for instructions. and 4. For instructions, see "Replacing fan 3 or 4" on page 108. 72 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 83
all external cables and power cords; then, turn on the peripheral devices. 9. Turn on the server. The EFI Boot Manager program starts. 10. Follow the instructions to create a new password. 11. Repeat steps 1 on page 72 through 5 on page 72. 12. Return the clear password jumper to pins 1 and 2. Note - IBM 86884RX | Maintenance Manual - Page 84
until the problem is isolated. To use this method, it is important to know the minimum configuration required for a system to start (see the minimum configuration requirements at "Undetermined problems" on page 185). 74 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 85
Troubleshooting the Ethernet controller If a problem occurs with the 10/100/1000 Mbps Ethernet controller, use the Ethernet diagnostic program on the Resource CD to diagnose the problem hub supports auto-negotiation. If it does not, try configuring the integrated Ethernet controller manually to - IBM 86884RX | Maintenance Manual - Page 86
troubleshooting chart to find solutions to 10/100/1000 Mbps Ethernet controller problems that have definite symptoms. Ethernet controller problems IBM Support Web site at http://www.ibm.com/eserver/xseries. 76 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 87
supported options for your server, go to http://www.ibm.com/pc/us/compat/. Note: Some preconfigured servers have a unique list of supported work properly. v Cables for optional adapters are routed according to the instructions that are provided with the adapters. v All microprocessors have the same - IBM 86884RX | Maintenance Manual - Page 88
running, provided that the server is configured to support hot-swap and hot-plug components. The blue color on components and labels indicates touch points, where a component can be gripped, a latch moved, and so on. 78 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 89
The following illustration shows the locations of major components in your server. DIMM DIMM access doors Fan 4 Fan 3 Fan 2 Fan 1 NOTE: FOR PROPER FRONT OF BOX AIRFLOW, NOTE: FOR PROPER AIRFLOW, FRONT OF BOX REPLACE FAN WITHIN 2 MINUTES REPLACE FAN WITHIN 2 MINUTES Microprocessor - IBM 86884RX | Maintenance Manual - Page 90
DIMM error LED (14 places) DIMM error LED 2.5 V VRM error LED (14 places) 2.5 V VRM port 1 1.8 V VRM error LED error LED 2.5 V VRM port 2 error LED 80 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 91
The following illustration identifies the LEDs on the memory-board assembly. Memory port 1 LED Memory port 2 LED NOTE: FOR PROPER FRONT OF BOX AIRFLOW, NOTE: FOR PROPER AIRFLOW, FRONT OF BOX REPLACE FAN WITHIN 2 MINUTES REPLACE FAN WITHIN 2 MINUTES Memory switch card LEDs The following - IBM 86884RX | Maintenance Manual - Page 92
Microprocessor 4 socket Microprocessor 4 power module socket Microprocessor 4 power module cable connector Microprocessor 2 power module socket Microprocessor 2 power module cable connector Microprocessor 2 socket 82 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 93
The following illustrations show the LEDs on the processor board. Front side VRM error LED Power-good LED Microprocessor 3 error LED Microprocessor 3 power module error LED Microprocessor 1 power module error LED Microprocessor 1 error LED Reverse side Microprocessor 4 error LED - IBM 86884RX | Maintenance Manual - Page 94
DMC heartbeat LED PCI-X planer board error LED Midplane board error LED Processor board error LED Memory board error LED Midplane power good LED 84 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 95
You can see the midplane board LEDs on the top of the server. These LEDs are numbered from 1-6 and indicate the board on which an error has been detected. 6 I/O board error LED 5 Remote Supervisor Adapter error LED 4 PCI-X board error LED 3 Midplane board error LED 2 Processor board Error LED 1 - IBM 86884RX | Maintenance Manual - Page 96
) PCI-X slot 5 (133 MHz) PCI-X slot 3 (100 MHz) PCI-X slot 2 (66 MHz) PCI-X slot 6 (133 MHz) Attention LED Power LED PCI-X slot 1 (66 MHz) 86 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 97
I/O-board internal connectors The following illustration shows the internal connectors on the I/O board. SCSI B connector Riser card connector I/O VRM Fan 4 connector Fan 3 connector Power/reset connector SCSI A connector Fans 1 and 2 connectors USB cable connector Media bays connector I/O- - IBM 86884RX | Maintenance Manual - Page 98
before turning on the server. Operating the server for extended periods of time (over 15 minutes) with the cover open might damage server components. 88 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 99
Removing and replacing the bezel Complete the following steps to remove the bezel: 1. Press on the two tabs at the top edge of the bezel, and pull the top of the bezel slightly away from the server. 2. Press on the two tabs at the bottom edge of the bezel, and pull the bezel off the server. Store - IBM 86884RX | Maintenance Manual - Page 100
. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Complete the " on page 89 for instructions about removing the front bezel). 90 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 101
, indicating that the power supply is operating properly. 6. Replace the front bezel on the server (see "Removing and replacing the bezel" on page 89 for instructions). Chapter 4. Installing options 91 - IBM 86884RX | Maintenance Manual - Page 102
the adapter, and follow those instructions in addition to the instructions in this section. If you Supported adapter speed (MHz) 1 66 2 66 3 100 (133 if slot 4 is empty) 4 100 (133 if slot 3 is empty) 5 133 6 133 92 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 103
-X slot. If your operating system does not support this function, turn off the server and peripheral devices, and disconnect the power cords and all external devices from the back of the server before proceeding. 3. Open the top cover. 4. Follow the cabling instructions, if any, that come with the - IBM 86884RX | Maintenance Manual - Page 104
damage to the PCI-X board or to the adapter. f. Push down on the blue adapter guide to keep the adapter steady. g. Close the tab; then, push down on the blue adapter- go to "Completing the installation" on page 111. 94 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 105
the drive for any signs of damage. 2. Read the safety information beginning on page 197 and "Installation guidelines" on page 77. 3. Check the instructions that come with the drive for more information about installing your drive. 4. Remove the filler panel or defective hard disk drive from the hard - IBM 86884RX | Maintenance Manual - Page 106
The IDE drives installed in your server are not hot-swappable. v Your operating system must support a diskette drive. Complete the following steps to install a diskette drive in your server: and turn on the server. 96 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 107
other information that you must consider when installing a CD-ROM or DVD-ROM drive: v Your xSeries 450 server supports up to two CD-ROM drives, or two DVD-ROM drives, or a combination. v If you have only one IDE device installed, it must be installed - IBM 86884RX | Maintenance Manual - Page 108
dual inline memory modules (DIMMs) that your server supports and other information that you must consider when installing DIMMs: v Your server supports 512 MB, 1 GB, and 2 GB DIMMs, the server will operate properly. 98 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 109
v When using memory mirroring, you must install two pairs of DIMMs at a time. The four DIMMs in each bank must be identical. The following table shows the pairs that are in each bank. See Table 8 on page 98 for the DIMM connector pair assignments. Table 9. Memory mirroring DIMM installation - IBM 86884RX | Maintenance Manual - Page 110
v Your server supports up to four ibm.com/pc/us/compat/ on the World Wide Web. v You will need the following tools: - Flat-blade screwdriver - 2.5-mm hex (Allen) wrench (provided with the microprocessor option) 100 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 111
additional microprocessors, install only microprocessors that have the same cache size and type and the same clock speed. For a list of microprocessors supported by your server, go to the ServerProven list at http://www.ibm.com/pc/us/compat/ on the World Wide Web. Chapter 4. Installing options 101 - IBM 86884RX | Maintenance Manual - Page 112
it aside. NOTE: FOR PROPER FRONT OF BOX AIRFLOW, NOTE: FOR PROPER AIRFLOW, FRONT OF BOX REPLACE FAN WITHIN 2 MINUTES REPLACE FAN WITHIN 2 MINUTES 102 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 113
4. Remove the shipping thumbscrews from the right side of the server, and lift the retention bracket from the server. Lift tabs NOTE: FOR PROPER FRONT OF BOX AIRFLOW, NOTE: FOR PROPER AIRFLOW, FRONT OF BOX REPLACE FAN WITHIN 2 MINUTES REPLACE FAN WITHIN 2 MINUTES Shipping thumbscrews 5. - IBM 86884RX | Maintenance Manual - Page 114
step 7 on page 105; otherwise, continue: Attention: Failure to complete the instructions in the prescribed order might cause damage to the microprocessor pins and cause the . Microprocessor Power module 104 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 115
7. Install the microprocessor and power module: a. Remove the microprocessor baffle from the microprocessor socket. Keep the microprocessor baffle for future use. b. Remove the protective tape covering the microprocessor socket, if present. Attention: Inserting the microprocessor in a locked - IBM 86884RX | Maintenance Manual - Page 116
power module. j. Plug the power-module cable into the power module and into the adjacent power-module cable connector. Power module Microprocessor Microprocessor baffle 106 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 117
now. Otherwise, go to "Completing the installation" on page 111. Replacing and troubleshooting fans Your xSeries 450 server has two hot-swap 150 mm x 51 mm fans on the front of the server, indicating that there is a problem, and guide you to the defective fan. When this occurs, first identify the - IBM 86884RX | Maintenance Manual - Page 118
to the right side of the server. 5. With the handle raised, push the replacement fan assembly into the server until it clicks into place. 108 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 119
772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your server and reset the system date and time. Chapter 4. Installing - IBM 86884RX | Maintenance Manual - Page 120
"Installation guidelines" on page 77. Follow any special handling and installation instructions supplied with the replacement battery. 2. Turn off the server and peripheral battery clip holds the battery securely. 110 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 121
connecting any cables to or disconnecting any cables from the server. 2. See the documentation that comes with your external options for additional cabling instructions. It might be easier for you to route any cables before you connect the devices to the server. Chapter 4. Installing options 111 - IBM 86884RX | Maintenance Manual - Page 122
, you might need to upgrade your operating system to support SMP. See the User's Guide on the IBM xSeries Documentation CD and your operating-system documentation for additional controller with RAID capabilities. 112 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 123
Installing the server in a rack Detailed cabling instructions, including the use of the cable management arm (which comes with the server) are in the Rack Installation Instructions provided with the server. Chapter 4. Installing options 113 - IBM 86884RX | Maintenance Manual - Page 124
114 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 125
procedures are intended for trained servicers who are familiar with IBM xSeries products. Note: Before servicing this system, read "Installation board, memory-board VRM, and the memory switch card and cable. For instructions to remove and replace memory, see "Installing memory" on page 98. Memory - IBM 86884RX | Maintenance Manual - Page 126
on page 12). Memory-board voltage regulator module (VRM) This section contains instructions for removing and replacing memory-board VRMs. Before you begin: v Read "Installation -board VRM that you are removing. 116 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 127
3. Pull the VRM-retention latches apart, and lift the VRM out of the memory-board VRM connector. VRM 4. Close the DIMM access door. To replace the memory-board VRM, complete the following steps: 1. Turn off the server (see "Turning off the server" on page 8), and disconnect all power cords and - IBM 86884RX | Maintenance Manual - Page 128
. 5. Remove the memory switch card from the cover of the memory-board assembly. 6. To replace the memory switch card and cable, reverse the steps. 118 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 129
Processor-board assembly This section contains instructions for removing the processor-board assembly, the microprocessor and power module, and the processor-board VRM. Note: When replacing the processor-board assembly, you must - IBM 86884RX | Maintenance Manual - Page 130
the Configuration/Setup Utility program" on page 12). 9. Reinstall the retention bracket. 10. Replace the two shipping thumbscrews. 11. Reinstall the memory-board assembly. 120 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 131
work surface. See "Processor-board assembly" on page 119 for details. 5. Remove the microprocessor and power module: Attention: Failure to complete the instructions in the prescribed order might cause damage to the microprocessor pins and cause the microprocessor to fail. a. Using the T-handled Torx - IBM 86884RX | Maintenance Manual - Page 132
Carefully install the memory-board assembly. See "Memory board" on page 115 for instructions. Processor-board VRM Before you begin: v Read "Installation guidelines" on page 77 Then, remove the VRM from the package. 122 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 133
Attention: To avoid breaking the retaining clips or damaging the VRM connectors, open and close the clips gently. 7. Turn the VRM so that the VRM keys align correctly with the slot. 8. Insert the VRM into the connector by aligning the edges of the VRM with the slots at the ends of the VRM connector. - IBM 86884RX | Maintenance Manual - Page 134
. Line up the tabs on the PCI-X board assembly with the slots on the chassis, and then slide the PCI-X board assembly into place. 124 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 135
Attention: To prevent damage to the PCI hot-swap cable, route the cable so that it lays flat over the top of the PCI-X assembly, as shown in the following illustration. Midplane board Before you begin: v Read "Installation guidelines" on page 77. v Read the safety notices at "Safety notices ( - IBM 86884RX | Maintenance Manual - Page 136
assembly" on page 123), and place it on a clean work surface. 7. Press down on the VRM-retention bar, and release the VRM-retention bar. 126 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 137
8. Pull the VRM from the midplane-board VRM connector. PCI-X board 9. To replace the midplane-board VRM, reverse the steps. Before you begin: v Read "Installation guidelines" on page 77. v Read the safety notices at "Safety notices (multilingual translations)" on page 201. v Read "Handling static- - IBM 86884RX | Maintenance Manual - Page 138
set it on a safe, clean work surface. Notches PCI-X Assembly Tabs PCI-X Board I/O Board 8. Remove any cables that are attached to the PCI-X board. 128 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 139
9. Remove the six screws that fasten the PCI-X board to the assembly. Note: You might have to move the clear plastic label out of the way. PCI-X Board 10. Lift the board up and out of the PCI-X board assembly. 11. To replace the PCI-X board, reverse the previous steps. Active PCI assembly The Active - IBM 86884RX | Maintenance Manual - Page 140
page 111). I/O board, riser card, and Remote Supervisor Adapter This section contains instructions and considerations for removing and replacing the I/O board, the riser card, and drivers v Startup order and timeout 130 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 141
copy of the EFI variables. Attention: If you cannot use the following instructions to make a backup copy, ask the customer if they have a current backup copy. If they do not, go to the procedure on page 135 to manually create a backup copy of the EFI variables before you remove or replace the - IBM 86884RX | Maintenance Manual - Page 142
the I/O board assembly. 11. Remove the eight screws securing the I/O board to the I/O board assembly, and slide the I/O board approximately 1 in. (2.54 cm) forward. 132 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 143
12. Remove the Remote Supervisor Adapter from the riser card, disconnecting any cables, and set it in a safe place. System management board Screws from serial port Screws from video port SCSI cable Riser card I/O board 13. Remove the riser card from the I/O board, disconnecting any cables. - IBM 86884RX | Maintenance Manual - Page 144
the list, the server has a customized startup configuration. Contact the system administrator for further instructions. 3. At the Shell prompt, type map -b, and press Enter. 4. Look for a The prompt changes to fsn:\. 134 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 145
6. Type restore filename (where filename is the name you assigned to the backup copy), and press Enter. The following message is displayed: Delete existing non-volatile efi variables? [y/n] 7. Type y, and press Enter. If the SAL/EFI settings have been restored, the following message is displayed: - IBM 86884RX | Maintenance Manual - Page 146
you want; then, select Save Settings to NVRAM, and press Enter. 4. Cold reset or connect -c from the EFI shell for changes to take effect. 136 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 147
any device is selected as active, only selected devices are used. You can select multiple devices as active. Hot-plug devices are always active. For instructions to restore a remote-control password, see "Configuring the remote-control password" on page 25. Top cover assembly This section contains - IBM 86884RX | Maintenance Manual - Page 148
the cover (see "Opening the cover" on page 88). 3. Remove the power supplies (see "Removing and replacing a hot-swap power supply" on page 90). 138 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 149
4. Remove the memory-board assembly (see "Memory board" on page 115 for details). 5. Remove the shipping thumbscrews from the right side of the server, and lift the retention bracket from the server. 6. Remove the processor-board assembly (see "Processor-board assembly" on page 119 for details). 7. - IBM 86884RX | Maintenance Manual - Page 150
card, reverse the previous steps. Memory-board retaining latches This section contains instructions for removing the memory-board retaining latches from the processor-board assembly. Before processor-board assembly. 140 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 151
9. Place the new locking slides in the processor-board assembly. 10. Place the new memory-board retaining latches and the retention spring, and secure them with the screws that you removed in step 7 on page 140. Latch handle Retention spring Screw Sliding lock Note: When you install or remove the - IBM 86884RX | Maintenance Manual - Page 152
the panel before securing the panel. c. The screw nearest the rear of the server secures both the panel and the ac box assembly mechanism. 142 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 153
Media-extract mechanism The server contains two media-extract mechanisms. Before you begin: v Read "Installation guidelines" on page 77. v Read the safety notices at "Safety notices (multilingual translations)" on page 201. v Read "Handling static-sensitive devices" on page 200. Complete the - IBM 86884RX | Maintenance Manual - Page 154
107). 3. Remove the front bezel (see "Removing and replacing the bezel" on page 89). 4. Open the cover (see "Opening the cover" on page 88). 144 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 155
5. Remove the top cover assembly (see "Top cover assembly" on page 137), and set it upside-down on a clean work surface. 6. Disconnect the Light Path cable from the midplane board (see "Midplane board connectors and LEDs" on page 84). 7. From the front of the server, grasp the edge of the Light Path - IBM 86884RX | Maintenance Manual - Page 156
146 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 157
xSeries 450 servers. Notes: 1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with "General checkout" on page 33. The Symptom-to - IBM 86884RX | Maintenance Manual - Page 158
error log. 2. If a PCI LED is on, follow the instructions for that LED. 3. If a MEM LED is on, follow the instructions for that LED. 4. Restart the server. Board LED on ( 2 2. Top power board 3. Midplane board 148 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 159
PSx LED is lit on Level 2 Light Path, follow the instructions for that LED. 3. Replace failing power supply. Over Spec Warning Warning messages indicate possible problems but do not require originate from two sources. v SAL/EFI v Service processor Each entry contains date and time information, - IBM 86884RX | Maintenance Manual - Page 160
one error message. Always follow the suggested action instructions for the first error message that appears. In (Processor: x Internal cache error, removed from service.) 161 (CMOS battery failure.) 162 (CMOS 150 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 161
Error message/symptom 187 (I/O Card Fault: VPD serial number not set.) 188 (I/O Card Fault: Bad EEPROM CRC#2.) 201 (Invalid memory configuration.) 210 (Invalid memory configuration) 211 (Memory board error) 212 (Memory board port 2 SMI parity error) 213 (Memory board port 1 SMI parity error) 214 ( - IBM 86884RX | Maintenance Manual - Page 162
Memory board SMI initialization error on port n) Memory board 266 (Service processor machine check reported, disabled 1. Reseat DIMMs, re-enable Machine check exception.) 1. Microprocessor x 2. Processor board 152 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 163
Error message/symptom 1205 (Node 0/CPU slot x: CPUID y: Manually initiated crash.) 1331 (I2C failure) 1332 (I/O board I2C service processor firmware. 2. Remote Supervisor Adapter. 3. I/O board. 1. Update service processor firmware. 2. Remote Supervisor Adapter. 3. I/O board. 1. Update service - IBM 86884RX | Maintenance Manual - Page 164
was turned on at the recorded time. The possible service processor error messages are listed in the following table. Note: Try reseating a suspected component or reconnecting a cable before replacing the component. 154 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 165
Service Processor message 12V A Bus Fault 12V B Bus Fault 12V C Bus Fault 12V D Bus Fault 12V E Bus Fault 12V F Bus Fault 12V G Bus Fault FRU/action 1. - IBM 86884RX | Maintenance Manual - Page 166
Cable: SCSI I2C cable not detected Cable: Service Processor Not Present Center Card Power Fault CPU board 1. Remove PCI adapters, and see if the problem remains. 2. I/O board. Cable to Light Path Midplane board. 156 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 167
Service Processor message Memory Card Machine Check CYC_MCK2 Native I/O Card Machine Check PCI Card Machine Check PCI Power Good Fault Power supply 1-2 current exceeded max spec - IBM 86884RX | Maintenance Manual - Page 168
and warning messages. If an RXE-100 unit is attached, the service processor might generate further messages specific to this unit. For information about these error messages, see "RXE port error codes" on page 173. 158 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 169
all microprocessors and power modules. .) 2. Individually replace microprocessors and power modules. 3. Processor board. 3002h (CPU Basic Instruction Operation Failed.) 1. Reseat all microprocessors and power modules. 2. Individually replace microprocessors and power modules. 3. Processor board - IBM 86884RX | Maintenance Manual - Page 170
and power modules. 4. Processor board. 1020h (CPU functionality test failed. ) 1. Reseat all microprocessors and power modules. 2. Individually replace microprocessors and power modules. 3. Processor board. 160 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 171
replace microprocessors and power modules. 3. Processor board. IDE CD test error codes Error Code/Explanation FRU/Action 0A01h (Eject fails on drive x.) 1. Manually eject media. 2. Retry tray function. 3. Check drive cables and connections. 4. Drive. 5. I/O board. 0A02h (Close failed on drive - IBM 86884RX | Maintenance Manual - Page 172
to other IDE channel. 3. Drive. 4. I/O board. 0F02h (Write failed.) 1. Replace media. 2. Check drive cables and connections. 3. Connect drive to other IDE channel. 4. Drive. 5. I/O board. 162 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 173
Error Code/Explanation 0F03h (Read failed.) 0F04h (Seek operation failed.) 0F05h (Eject fails on drive x.) 0F06h (Sequential Read Verify failed.) 0F07h (Random Read Operation failed.) 0F08h (Random Read Verify failed.) 0F09h (Random Seek Operation failed.) FRU/Action 1. Replace media. 2. Check - IBM 86884RX | Maintenance Manual - Page 174
. 4. I/O board or SCSI add-on controller. 1. Confirm that drive is configured. 2. Check drive cables and connections. 3. Drive. 4. System I/O Board or SCSI add-on controller. 164 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 175
Code/Explanation FRU/Action 0509h (SCSI disk random write error.) 1. Confirm that drive is configured. 2. Check drive cables and connections. 3. Drive. 4. I/O board or SCSI add-on controller. 050Ch (Error in disk partition table .) 1. Confirm that drive is formatted and configured. 2. Check - IBM 86884RX | Maintenance Manual - Page 176
cables and connections. 3. Drive. 4. I/O board or SCSI add-on controller. 1. Manually eject media and close drive. 2. Retry tray function. 3. Confirm that drive is . 3. Drive. 4. I/O board or SCSI add-on controller. 166 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 177
Code/Explanation 0550h (Read timeout .) 0560h (File not found.) 0580h (Cannot allocate memory.) 0590h (Command not supported. Unable to run the test on the device.) FRU/Action 1. Confirm that drive is configured. 2. Check drive cables and connections. 3. Drive. 4. I/O board or SCSI add- - IBM 86884RX | Maintenance Manual - Page 178
(OHCI Status Test failed.) I/O board 1314h (OHCI Interrupt Test failed.) I/O board 1315h (OHCI Frame Test failed.) I/O board 1316h (OHCI Transfer Descriptor Test failed.) I/O board 168 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 179
Serial port test error codes Code/explanation FRU/action 0601h (Data written to port XXXXh was yyyyh. Data read back from the port was zzzzh.) 1. Check connection of loopback if used during test. 2. I/O board. 0602h (Interrupt identification register test failed .) I/O board 0603h (Data - IBM 86884RX | Maintenance Manual - Page 180
.) 1. VRMs and microprocessors installed in midplane board 2. Midplane board 9105-004-002-000 (ISMP indicates I2C errors on bus A2.) 1. Memory board 2. Midplane board 170 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 181
Code/explanation FRU/action 9105-004-003-000 (ISMP indicates I2C errors on bus A3.) 1. I/O board 2. Remote Supervisor Adapter 3. Midplane board 9105-004-004-000 (ISMP indicates I2C errors on bus A4.) 1. PCI devices on PCI-X card 2. PCI-X card 3. Midplane board 9105-004-005-000 (ISMP indicates - IBM 86884RX | Maintenance Manual - Page 182
-002-006-000 (ISMP indicates I2C errors on RXE bus PCI_B) See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. 9105-001-007-000 (ISMP indicates I2C errors on 6.) PCI adapter in slot B6 172 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 183
Code/explanation 9106-xxx-xxx-xxx (ISMP indicates untested I2C bus.) 9107-xxx-000-000 (System Management BIST indicates failed tests.) FRU/action 1. Run diagnostic test again. 2. Correct other error conditions, including other system-management tests and items logged in Remote Supervisor Adapter - IBM 86884RX | Maintenance Manual - Page 184
symptom still exists, replace the memory board. 1. Restart the server, and run the test again. 2. If the symptom still exists, reflash the diagnostic code. 174 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 185
Table 10. Memory test error codes (continued) Error code/symptom 9307-xxx-00-00 (Test Aborted: Choppiest Internal Error.) 9308-xxx-00-00 (Diagnostic Program Error. Test Aborted: No DIMMs installed.) 9309-xxx-00-00 (Test Aborted: Fast Scrub Error.) 9310-xxx-nn-nn (Test Failed: ECC errors.) nn= the - IBM 86884RX | Maintenance Manual - Page 186
. For more information, see your SCSI and expansion enclosure documentation. Hard disk drive problems 1. Remove the first drive not recognized, and try the hard disk diagnostic Not replace drive that was removed. 176 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 187
disabled a DIMM bank when it detected a problem, or a DIMM bank could have been manually disabled. Look in the POST error log for IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions - IBM 86884RX | Maintenance Manual - Page 188
VRMs. Option problems An IBM option that was just installed does not work. Make sure that: 1. The server supports the option. 2. You followed the installation instructions that come before turning on the server. 178 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 189
. Universal Serial Bus (USB) port problems A USB device does not work. If the items above are correct and the problem remains, contact your place of purchase. Verify that: 1. The correct USB device driver is installed. 2. Your operating system supports USB devices. Chapter 6. Symptom-to-FRU - IBM 86884RX | Maintenance Manual - Page 190
. Turn on the server. 3. If the Power Good LED comes on, replace the adapters and devices one at a time until you isolate the problem. 4. Power supply. 5. Top power board. 6. Midplane board. Power is OK. N/A 180 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 191
the system console. Codes on the diagnostic display track the SAL/EFI startup progress until startup has been completed. Under certain conditions, the service processor event log might not contain a message about a FRU fault. For these faults, the server will usually not startup after power on or - IBM 86884RX | Maintenance Manual - Page 192
assert.) 28 (Front-side RESET fault. Reset failed to de-assert.) 29 (First Instruction Fetch Failed.) FRU/action PCI-X board PCI-X board I/O board I/O board 1. Memory board I/O board Midplane board Midplane board 182 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 193
Table 17. I/O board PCI status error codes Error message/explanation S:0 (PCI SERR Bus 0) S:1 (PCI SERR Bus 1) P:0 (PCI SERR Bus 0) P:1 (PCI SERR Bus 1) SAL/EFI progress codes Error message/explanation 00 (Processors are fetching and executing code) 1x (FLASH verification in progress) 21 (Chipset - IBM 86884RX | Maintenance Manual - Page 194
Error message All SCSI Errors One or more of the following might be causing the problem: v A failing SCSI device (adapter, drive, controller) v An improper SCSI The SCSI devices are configured correctly. 184 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 195
176. 2. A damaged CMOS can cause undetermined problems. 3. Damaged SAL/EFI code can cause undetermined problems. See "Recovering SAL/EFI code" on page suppressor device (on the server) v Modem, printer, mouse, or non-IBM devices v Each adapter v Hard disk drives v Memory modules (minimum requirement - IBM 86884RX | Maintenance Manual - Page 196
186 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 197
BOX REPLACE FAN WITHIN 2 MINUTES REPLACE FAN WITHIN 2 MINUTES 13 20 21 19 18 17 2 3 4 5 12 FAN 1 2 SUPPOPWLYER PCDI ABMSUDESCMPOURY TEMP REMINODVNEROVNSRPRMEECDEVEBNOTNAMRLODI G i ! 10 11 9 6 7 8 © Copyright IBM Corp. 2003 187 - IBM 86884RX | Maintenance Manual - Page 198
5RX, 6 RX) Cable, memory LED (4RX, 5RX, 6 RX) Cable, power module (4RX, 5RX, 6 RX) Cover, system service label (4RX, 5RX, 6 RX) Enterprise cable management arm (4RX, 5RX, 6 RX) Frame (4RX, 5RX, 6 RX) Insulator FRU 188 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 199
4RX, 5RX, 6RX) Miscellaneous parts kit (4RX, 5RX, 6 RX) v I/O brackets (3) v Small EMC clips (10) v Adapter arm bracket cable (1) v PCI card guide (1) v PCI door latch (1) v Switch, Light Path card (1) v Slide rails, Light Path card (2) v EMC shields (2) v VRM clips (2) v Slotted screws (10) PCI - IBM 86884RX | Maintenance Manual - Page 200
) Memory, 2 GB DIMM PC2100 ECC (4RX, 5RX, 6 RX) FRU No. 59P3677 73P4343 59P3676 73P2032 73P2033 73P2035 CRU/FRU FRU FRU FRU CRU CRU CRU 190 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 201
Figure B 11 10 9 1 2 3 4 5 6 7 8 Index 1 2 3 4 5 6 7 8 9 10 xSeries 450 (Models 4RX, 5RX, 6RX) PCI spacer (4RX, 5RX, 6 RX) PCI-X board (4RX, 5RX, 6 RX) Active PCI assembly (4RX, 5RX, 6 RX) PCI-X frame assembly (4RX, 5RX, 6 RX) Midplane board (4RX, 5RX, 6 RX) Midplane VRM, 16, 12V (4RX, 5RX, 6 RX) - IBM 86884RX | Maintenance Manual - Page 202
37L2564 37L2565 37L2566 02K0901 37L2567 37L2568 37L2569 37L2570 37L2571 37L2572 37L2573 37L2574 37L2575 37L2576 37L2577 37L2578 37L2579 37L2580 37L2581 37L2582 37L2583 37L2585 37L2587 37L0913 192 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 203
Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela United States of America FRU No. 01K9851 01K9853 12J5120 12J5122 - IBM 86884RX | Maintenance Manual - Page 204
194 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 205
the IBM Support Web site at http://www.ibm.com/pc/support/ to check for technical information, hints, tips, and new device drivers. v Use an IBM discussion forum on the IBM Web site to ask questions. You can solve many problems without outside assistance by following the troubleshooting procedures - IBM 86884RX | Maintenance Manual - Page 206
800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 196 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 207
you are familiar with the servers, functions, terminology, and service information provided in this manual. Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM server. General safety Follow these rules to ensure general - IBM 86884RX | Maintenance Manual - Page 208
; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. 198 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 209
users and service personnel from injury. This guide addresses only -IBM features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem - IBM 86884RX | Maintenance Manual - Page 210
such as those in the following list, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to can be verified by a certified electrician. 200 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 211
Italian v Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution and danger statements before performing any of the instructions. Appendix B. Related service information 201 - IBM 86884RX | Maintenance Manual - Page 212
networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. v Connect and signal cables from connectors. 4. Remove all cables from devices. 202 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 213
CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of - IBM 86884RX | Maintenance Manual - Page 214
more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 204 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 215
. If you suspect a problem with one of these parts, contact a service technician. Statement 23: CAUTION: Do not place any object weighing more than 50 kg (110 lb) on top of rack-mounted devices. >50 kg (110 lb) Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um - IBM 86884RX | Maintenance Manual - Page 216
dispositivos. 1. DESLIGUE Tudo. 2. Primeiramente, remova os cabos de alimentação das tomadas. 3. Remova os cabos de sinal dos conectores. 4. Remova todos os cabos dos dispositivos. 206 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 217
(011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. Instrução 3 PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos nu ou com instrumentos íticos, e evite exposição direta ao raio. Appendix B. Related service information 207 - IBM 86884RX | Maintenance Manual - Page 218
de energia elétrica. 2 1 CUIDADO: Instrução 8 CUIDADO: Nunca remova a tampa de uma fonte de alimentação ou de qualquer peça que tenha esta etiqueta afixada. 208 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 219
no interior desses componentes pode ser consertada. Se você suspeitar de algum problema em alguma dessas peças, entre em contato com um técnico IBM. Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Appendix B. Related - IBM 86884RX | Maintenance Manual - Page 220
210 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 221
Appendix B. Related service information 211 - IBM 86884RX | Maintenance Manual - Page 222
212 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 223
Appendix B. Related service information 213 - IBM 86884RX | Maintenance Manual - Page 224
214 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 225
Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en type Attention et Danger avant de procéder aux opérations décrites par les instructions. Appendix B. Related service information 215 - IBM 86884RX | Maintenance Manual - Page 226
(sauf instruction contraire mentionn IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un 216 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 227
au rayon. Notice n° 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Appendix B. Related service information 217 - IBM 86884RX | Maintenance Manual - Page 228
un technicien de maintenance. Notice n° 10 ATTENTION: Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire. 218 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 229
Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit von Steckdose lösen. 3. Signalkabel von Anschlußbuchsen lösen. 4. Alle Kabel von Einheiten lösen. Appendix B. Related service information 219 - IBM 86884RX | Maintenance Manual - Page 230
: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen mit optischen Instrumenten betrachten und den Strahlungsbereich meiden. 220 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 231
mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. 2 1 Appendix B. Related service information 221 - IBM 86884RX | Maintenance Manual - Page 232
der Verdacht, dass an einem dieser Teile ein Fehler aufgetreten ist, ist ein IBM Kundendiensttechniker zu verständigen. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als gli avvisi di attenzione e di pericolo. 222 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 233
prese elettriche. 4. Collegare i cavi di alimentazione alle 3. Rimuovere i cavi di segnale dai connettori. prese elettriche. 4. Rimuovere tutti i cavi dalle unità. 5. ACCENDERE le unità. Appendix B. Related service information 223 - IBM 86884RX | Maintenance Manual - Page 234
controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti laser evitare l'esposizione diretta al fascio. 224 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 235
un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione. 2 1 Appendix B. Related service information 225 - IBM 86884RX | Maintenance Manual - Page 236
un tecnico di manutenzione. Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. 226 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 237
Appendix B. Related service information 227 - IBM 86884RX | Maintenance Manual - Page 238
228 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 239
23 50 > 50 Kg Appendix B. Related service information 229 - IBM 86884RX | Maintenance Manual - Page 240
230 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 241
Appendix B. Related service information 231 - IBM 86884RX | Maintenance Manual - Page 242
110 50 110 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer precauciín y peligro antes de llevar a cabo cualquier operaciín. 232 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 243
señal de los conectores. 4. Conecte cada cable de alimentaciín a la 4. Retire los cables de los dispositivos. toma de alimentaciín. 5. ENCIENDA el dispositivo. Appendix B. Related service information 233 - IBM 86884RX | Maintenance Manual - Page 244
sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema ípticos; evite la exposiciín directa al rayo. 234 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 245
ninguna pieza que requiera mantenimiento. Si sospecha que alguna de estas piezas tiene un problema, póngase en contacto con un técnico de servicio. Appendix B. Related service information 235 - IBM 86884RX | Maintenance Manual - Page 246
está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto. 236 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 247
right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not - IBM 86884RX | Maintenance Manual - Page 248
IBM IntelliStation NetBAY Netfinity NetView Predictive Failure Analysis PS/2 ServeRAID ServerGuide ServerProven TechConnect ThinkPad company, product, or service names may be trademarks or service marks of others. IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 249
no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Product recycling and - IBM 86884RX | Maintenance Manual - Page 250
instruction manual, IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. 240 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 251
A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded - IBM 86884RX | Maintenance Manual - Page 252
, Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe Liechtenstein, Switzerland Chile, Italy, Libyan Arab Jamahiriya 242 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 253
IBM power cord part number 14F0087 1838574 24P6858 34G0232 36L8880 49P2078 49P2110 6952300 Jamaica, Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela Korea (Democratic People's Republic of), Korea ( - IBM 86884RX | Maintenance Manual - Page 254
244 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 255
on password 14 C cabling ASM interconnect network 26 Ethernet LAN port 19 external 111 © Copyright IBM Corp. 2003 cabling (continued) Remote Supervisor Adapter 18 serial (COM) port 18, 20 CD-ROM drive problems 176 tests 45 Class A electronic emission notice 240 clearing CMOS 73 power-on password 72 - IBM 86884RX | Maintenance Manual - Page 256
installation 98 specifications 3, 4 supported 3 DOS configuration utility problems 177 internal connectors memory board 80 PCI-X 86 processor board 82, 83 J jumper power-on password override 14 F fan assemblies 107 246 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 257
143 memory active 3, 4 board 115 board assembly 115 diagnostic test 44 problems 177 settings 13 specifications 3 switch card 81, 118 test error codes 174 71, 184 service processor 154 microprocessor heat sink 100 installing 100 order of installation 100 power module 100 problems 177 replacing 121 - IBM 86884RX | Maintenance Manual - Page 258
See POST power/reset card assembly 144 problem solving 33 problems CD-ROM drive 176 expansion enclosure 176 error codes 169 serial port, cabling 18, 20 service processor messages 154 setting password override jumper 14 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 259
turning off the server 8 turning on the server 8 U undetermined problems 185 United States electronic emission Class A notice 240 United States FCC W Web site compatible options 98, 101 DIMM specifications 99 IBM server products 1 microprocessor information 101 working inside server with power - IBM 86884RX | Maintenance Manual - Page 260
250 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide - IBM 86884RX | Maintenance Manual - Page 261
- IBM 86884RX | Maintenance Manual - Page 262
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