IBM 86884RX Maintenance Manual - Page 180

Advanced, System, Management, error, codes

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Advanced System Management error codes Code/explanation FRU/action 9100-xxx-xxx-xxx (SAL/EFI failed to communicate with ASM.) 1. Run ASM Restart Test to restart ASM. 2. Rerun diagnostic test. 3. Correct other error conditions, including other failed system management tests and items logged in Remote Supervisor adapter system-error log, and retry. 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 6. I/O board. 9101-000-000-000 (DMC Self Test failed to complete.) 1. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 2. Update the ISMP on the xSeries 450 node and RXE with the latest firmware level. 3. RXE backplane if test on RXE unit, I/O board if test on xSeries 450 node. 9102-000-000-000 (DMC Self Test failed update.) 1. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 2. Update the ISMP on the xSeries 450 node and RXE with the latest firmware level. 3. RXE backplane if test on RXE unit, I/O board if test on xSeries 450 node. 9103-000-000-000 (DMC Self Test failed ROM.) 1. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 2. Update the ISMP on the xSeries 450 node and RXE with the latest firmware level. 3. RXE backplane if test on RXE unit, I/O board if test on xSeries 450 node. 9104-000-000-000 (DMC Self Test failed RAM.) 1. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 2. Update the ISMP on the xSeries 450 node and RXE with the latest firmware level. 3. RXE backplane if test on RXE unit, I/O board if test on xSeries 450 node. 9105-004-000-000 (ISMP indicates I2C errors on bus A0.) 1. I/O board 2. Midplane board 9105-004-001-000 (ISMP indicates I2C errors on bus A1.) 1. VRMs and microprocessors installed in midplane board 2. Midplane board 9105-004-002-000 (ISMP indicates I2C errors on bus A2.) 1. Memory board 2. Midplane board 170 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide

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Advanced
System
Management
error
codes
Code/explanation
FRU/action
9100-xxx-xxx-xxx
(SAL/EFI
failed
to
communicate
with
ASM.)
1.
Run
ASM
Restart
Test
to
restart
ASM.
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions,
including
other
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
adapter
system-error
log,
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter.
6.
I/O
board.
9101-000-000-000
(DMC
Self
Test
failed
to
complete.)
1.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
2.
Update
the
ISMP
on
the
xSeries
450
node
and
RXE
with
the
latest
firmware
level.
3.
RXE
backplane
if
test
on
RXE
unit,
I/O
board
if
test
on
xSeries
450
node.
9102-000-000-000
(DMC
Self
Test
failed
update.)
1.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
2.
Update
the
ISMP
on
the
xSeries
450
node
and
RXE
with
the
latest
firmware
level.
3.
RXE
backplane
if
test
on
RXE
unit,
I/O
board
if
test
on
xSeries
450
node.
9103-000-000-000
(DMC
Self
Test
failed
ROM.)
1.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
2.
Update
the
ISMP
on
the
xSeries
450
node
and
RXE
with
the
latest
firmware
level.
3.
RXE
backplane
if
test
on
RXE
unit,
I/O
board
if
test
on
xSeries
450
node.
9104-000-000-000
(DMC
Self
Test
failed
RAM.)
1.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
2.
Update
the
ISMP
on
the
xSeries
450
node
and
RXE
with
the
latest
firmware
level.
3.
RXE
backplane
if
test
on
RXE
unit,
I/O
board
if
test
on
xSeries
450
node.
9105-004-000-000
(ISMP
indicates
I2C
errors
on
bus
A0.)
1.
I/O
board
2.
Midplane
board
9105-004-001-000
(ISMP
indicates
I2C
errors
on
bus
A1.)
1.
VRMs
and
microprocessors
installed
in
midplane
board
2.
Midplane
board
9105-004-002-000
(ISMP
indicates
I2C
errors
on
bus
A2.)
1.
Memory
board
2.
Midplane
board
170
IBM
xSeries
450
Type
8688:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide