IBM 86884RX Maintenance Manual - Page 186

Error, symptoms

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Table 12. LED error codes for the RXE100 port (continued) Error code/symptom FRU/action 9023-180-xxx-xxx (Failed RXE PCIX Backplane Side B LED test) 1. RXE PCI-X backplane (Side B) 2. RXE backplane 9024-180-xxx-xxx (Failed RXE Fans LED test) 1. RXE fans(s) 2. RXE backplane 9025-180-xxx-xxx (Failed RXE backplane LED test) RXE backplane Error symptoms Symptom Suggested action CD-ROM drive problems CD-ROM drive is not recognized. Make sure that: 1. The IDE channels are enabled in the Configuration/Setup Utility program. 2. All cables and jumpers are installed correctly. 3. The correct device driver is installed for the CD-ROM drive. Expansion enclosure problems The SCSI expansion enclosure used to work but does not work now. Make sure that: 1. The cables for all external SCSI options are connected correctly. 2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. 3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server. For more information, see your SCSI and expansion enclosure documentation. Hard disk drive problems 1. Remove the first drive not recognized, and try the hard disk diagnostic Not all drives are recognized by test again. the hard disk diagnostic test 2. If the remaining drives are recognized, replace the drive you removed with a (Fixed Disk test). new one. System stops responding during 1. Remove the hard disk drive being tested when the server stopped hard disk diagnostic. responding and try the diagnostic again. 2. If the hard disk diagnostic runs successfully, replace the drive you removed with a new one. SCSI drives not recognized 1. Reseat SCSI cable between I/O and T-docking boards. during POST (loose connection) 2. Reseat hard disk drive. CD-ROM drive not recognized 1. Reseat IDE cable and power cable. by SAL/EFI (loose connection) 2. Ensure that SAL/EFI setup has these devices enabled. Not all drives are recognized by 1. Remove first drive that does not show up and rerun diagnostic. If fixed disk diagnostic. remaining drives show up, replace the one that was removed. 2. If remaining drives do not show up, remove successive drives one at a time and rerun diagnostic. System hangs during fixed disk Remove hard drive being tested at the time of the hang and rerun the diagnostic. diagnostic. If successful, replace drive that was removed. 176 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide

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Table
12.
LED
error
codes
for
the
RXE100
port
(continued)
Error
code/symptom
FRU/action
9023-180-xxx-xxx
(Failed
RXE
PCIX
Backplane
Side
B
LED
test)
1.
RXE
PCI-X
backplane
(Side
B)
2.
RXE
backplane
9024-180-xxx-xxx
(Failed
RXE
Fans
LED
test)
1.
RXE
fans(s)
2.
RXE
backplane
9025-180-xxx-xxx
(Failed
RXE
backplane
LED
test)
RXE
backplane
Error
symptoms
Symptom
Suggested
action
CD-ROM
drive
problems
Make
sure
that:
1.
The
IDE
channels
are
enabled
in
the
Configuration/Setup
Utility
program.
2.
All
cables
and
jumpers
are
installed
correctly.
3.
The
correct
device
driver
is
installed
for
the
CD-ROM
drive.
CD-ROM
drive
is
not
recognized.
Expansion
enclosure
problems
Make
sure
that:
1.
The
cables
for
all
external
SCSI
options
are
connected
correctly.
2.
The
last
option
in
each
SCSI
chain,
or
the
end
of
the
SCSI
cable,
is
terminated
correctly.
3.
Any
external
SCSI
option
is
turned
on.
You
must
turn
on
an
external
SCSI
option
before
turning
on
the
server.
For
more
information,
see
your
SCSI
and
expansion
enclosure
documentation.
The
SCSI
expansion
enclosure
used
to
work
but
does
not
work
now.
Hard
disk
drive
problems
1.
Remove
the
first
drive
not
recognized,
and
try
the
hard
disk
diagnostic
test
again.
2.
If
the
remaining
drives
are
recognized,
replace
the
drive
you
removed
with
a
new
one.
Not
all
drives
are
recognized
by
the
hard
disk
diagnostic
test
(Fixed
Disk
test).
System
stops
responding
during
hard
disk
diagnostic.
1.
Remove
the
hard
disk
drive
being
tested
when
the
server
stopped
responding
and
try
the
diagnostic
again.
2.
If
the
hard
disk
diagnostic
runs
successfully,
replace
the
drive
you
removed
with
a
new
one.
SCSI
drives
not
recognized
during
POST
(loose
connection)
1.
Reseat
SCSI
cable
between
I/O
and
T-docking
boards.
2.
Reseat
hard
disk
drive.
CD-ROM
drive
not
recognized
by
SAL/EFI
(loose
connection)
1.
Reseat
IDE
cable
and
power
cable.
2.
Ensure
that
SAL/EFI
setup
has
these
devices
enabled.
Not
all
drives
are
recognized
by
fixed
disk
diagnostic.
1.
Remove
first
drive
that
does
not
show
up
and
rerun
diagnostic.
If
remaining
drives
show
up,
replace
the
one
that
was
removed.
2.
If
remaining
drives
do
not
show
up,
remove
successive
drives
one
at
a
time
and
rerun
diagnostic.
System
hangs
during
fixed
disk
diagnostic.
Remove
hard
drive
being
tested
at
the
time
of
the
hang
and
rerun
the
diagnostic.
If
successful,
replace
drive
that
was
removed.
176
IBM
xSeries
450
Type
8688:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide