Intel SE7501HG2 Product Guide - Page 117

CD-ROM Drive Activity Light Does Not Light, Cannot Connect to a Server, Problems with Network

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CD-ROM Drive Activity Light Does Not Light Check the following: ! Are the CD-ROM drive's power and signal cables properly installed? ! Are all relevant switches and jumpers on the drive set correctly? ! Is the drive properly configured? ! Is the onboard IDE controller enabled? Cannot Connect to a Server ! Make sure you are using the drivers that are shipped on the system Configuration Software CD for the onboard network controller. ! Make sure the driver is loaded and the protocols are bound. ! Make sure the network cable is securely attached to the connector at the system back panel. If the cable is attached but the problem persists, try a different cable. ! Make sure the hub port is configured for the same duplex mode as the network controller. ! Check with your LAN administrator about the correct networking software that needs to be installed. ! If you are directly connecting two servers (no hub), you will need a crossover cable (see your hub documentation for more information on crossover cables). ! Check the network controller LEDs that are visible through an opening at the system back panel. Problems with Network The server hangs when the drivers are loaded. ! Change the PCI BIOS interrupt settings. Try the "PCI Installation Tips" below. Diagnostics pass, but the connection fails. ! Make sure the network cable is securely attached. ! Make sure you specify the correct frame type in your NET.CFG file. The controller stopped working when an add-in adapter was installed. ! Make sure the cable is connected to the port from the onboard network controller. ! Make sure your PCI BIOS is current. Try the "PCI Installation Tips" below. ! Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts. ! Try reseating the add-in adapter. The add-in adapter stopped working without apparent cause. ! Try reseating the adapter first; then try a different slot if necessary. ! The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. ! Run the diagnostics. Solving Problems 117

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Solving Problems
117
CD-ROM Drive Activity Light Does Not Light
Check the following:
!
Are the CD-ROM drive’s power and signal cables properly installed?
!
Are all relevant switches and jumpers on the drive set correctly?
!
Is the drive properly configured?
!
Is the onboard IDE controller enabled?
Cannot Connect to a Server
!
Make sure you are using the drivers that are shipped on the system Configuration Software CD
for the onboard network controller.
!
Make sure the driver is loaded and the protocols are bound.
!
Make sure the network cable is securely attached to the connector at the system back panel.
If
the cable is attached but the problem persists, try a different cable.
!
Make sure the hub port is configured for the same duplex mode as the network controller.
!
Check with your LAN administrator about the correct networking software that needs to be
installed.
!
If you are directly connecting two servers (no hub), you will need a crossover cable (see your
hub documentation for more information on crossover cables).
!
Check the network controller LEDs that are visible through an opening at the system
back panel.
Problems with Network
The server hangs when the drivers are loaded.
!
Change the PCI BIOS interrupt settings.
Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails.
!
Make sure the network cable is securely attached.
!
Make sure you specify the correct frame type in your NET.CFG file.
The controller stopped working when an add-in adapter was installed.
!
Make sure the cable is connected to the port from the onboard network controller.
!
Make sure your PCI BIOS is current.
Try the “PCI Installation Tips” below.
!
Make sure the other adapter supports shared interrupts.
Also, make sure your operating system
supports shared interrupts.
!
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
!
Try reseating the adapter first; then try a different slot if necessary.
!
The network driver files may be corrupt or deleted.
Delete and then reinstall the drivers.
!
Run the diagnostics.