Panasonic AW-UE100 Operating Instructions - Page 165

Troubleshooting, Operation

Get Panasonic AW-UE100 PDF manuals and user guides View all Panasonic AW-UE100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 165 highlights

Troubleshooting „„Operation Symptom Cause and solution Reference pages • Is the AC adaptor securely connected to the AC outlet? - - - • If the power plug of the AC adaptor connected properly? - - - • Is the LAN cable connected securely to the LAN connector for IP control ? page 18 No power • Is the network cable for the PoE++ (IEEE 802.3bt compliant) compatible power supply device and the unit connected properly? Installation Instructions → "Connections" → "System example 3 (IP image transmission, PoE++)" • Power may not be supplied if the total power limit is exceeded on power supply devices that allow connections to multiple PoE++ terminals. → For details, refer to the operating instructions for the PoE++ power supply device. - - - • If the unit is connected to the controller, has it been connected properly? → For details, refer to the operating instructions for the controller. Installation Instructions → "Connections" • When performing operations from a wireless remote control → Also refer to the "Cannot operate using the wireless remote control" item. - - - Cannot operate (c ommon to wireless remote control, controller) • Is the power on? → If the unit's status display lamp is off or lights up orange, it means that the unit's power is not on. • The safe mode function may have been activated. • Have the limiter functions been set? page 35 page 164 pages 162 to 163 • Has the unit you want to operate been selected properly? page 36 Cannot operate using the wireless remote control • Have the remote control's batteries run down or have the batteries been installed with their polarities reversed? → If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light-sensing area, it means that the batteries have run down. Replace the batteries. • Have the IR ID switches been set correctly? - - - page 19, page 30 • Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area exposed to its light? page 16 • Is the unit connected to the controller properly? → For details, refer to the operating instructions for the controller. Installation Instructions → "Connections" Cannot operate using the controller • It may be necessary to upgrade the version of the controller so that the controller will support the unit. → For details on upgrading, visit the support page on the following website. https://pro-av.panasonic.net/ - - - The unit turns in the opposite direction to the one operated • Has the stand-alone (Desktop) installation setting been selected correctly? • The reversal setting may have been established at the controller if the unit is connected to the controller. → For details, refer to the operating instructions for the controller. page 73, page 108 - - - 165

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
Troubleshooting
±
Operation
Symptom
Cause and solution
Reference pages
No power
• Is the AC adaptor securely connected to the AC outlet?
– – –
• If the power plug of the AC adaptor connected properly?
– – –
• Is the LAN cable connected securely to the LAN connector for IP control
<LAN LINK/ACT>?
page 18
•
Is the network cable for the PoE++ (IEEE 802.3bt compliant) compatible power
supply device and the unit connected properly?
Installation Instructions
→ “Connections”
→ “System
example 3 (IP image
transmission, PoE++)”
• Power may not be supplied if the total power limit is exceeded on power supply
devices that allow connections to multiple PoE++ terminals.
→
For details, refer to the operating instructions for the PoE++ power supply device.
– – –
• If the unit is connected to the controller, has it been connected properly?
→
For details, refer to the operating instructions for the controller.
Installation Instructions
→ “Connections”
• When performing operations from a wireless remote control
→
Also refer to the “Cannot operate using the wireless remote control” item.
– – –
Cannot operate
(common to wireless remote control,
controller)
• Is the power on?
→
If the unit’s status display lamp is off or lights up orange, it means that the unit’s
power is not on.
page 35
• The safe mode function may have been activated.
page 164
• Have the limiter functions been set?
pages 162 to 163
• Has the unit you want to operate been selected properly?
page 36
Cannot operate using the wireless
remote control
• Have the remote control’s batteries run down or have the batteries been installed
with their polarities reversed?
→
If the status display lamp does not blink even when the wireless remote control is
operated near the wireless remote control signal light-sensing area, it means that
the batteries have run down. Replace the batteries.
– – –
• Have the IR ID switches been set correctly?
page 19, page 30
• Is there a fluorescent light or plasma monitor near the unit and, if so, is the
wireless remote control signal light‑sensing area exposed to its light?
page 16
Cannot operate using the controller
• Is the unit connected to the controller properly?
→
For details, refer to the operating instructions for the controller.
Installation Instructions
→ “Connections”
• It may be necessary to upgrade the version of the controller so that the controller
will support the unit.
→
For details on upgrading, visit the support page on the following website.
https://pro-av.panasonic.net/
– – –
The unit turns in the opposite
direction to the one operated
• Has the stand‑alone (Desktop) installation setting been selected correctly?
page 73, page 108
• The reversal setting may have been established at the controller if the unit is
connected to the controller.
→
For details, refer to the operating instructions for the controller.
– – –
165