Panasonic AW-UE100 Operating Instructions - Page 168

Troubleshooting (continued) Symptom Status display lamp does not light The authentication screen appears repeatedly Screens displays take a while to appear Cause and solution • Is the [Status Lamp] setting set to [Disable]? → If [Status Lamp] is set to [Disable], the status display lamp does not light when this unit is working properly. Change the setting to [Enable]. • Has the user name or password been changed? → If you change the user name and password of the user currently logged in from a separate web browser while the unit is being accessed, the authentication screen appears each time the screen display is changed. Close the web browser, and initiate access to the unit again. • Has the method for user authentication been changed? → If you change the [User auth.] - [Authentication] setting, close the web browser and initiate access again. • Is access being performed in HTTPS mode? Screen displays may take a while to appear in HTTPS mode due to signal processing. • Is the unit on the same local network and being accessed via proxy? → Configure the web browser settings so that access is not performed via proxy. • Are multiple users accessing the unit's IP images at the same time? → When multiple users access the unit's IP images at the same time, images may take some time to appear, and the frame rate of the IP images may drop. Reference pages page 70, page 108 page 139 page 139 168