Sony LF-X1 Operating Instructions - Page 147

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Page 147 highlights

Troubleshooting Problem "Join/register" is shown on a web page. Nothing appears when [Home] is selected. The message "Cannot open this web page." appears. When you select from a menu or other lists, the screen does not respond. Nothing appears when a button is selected. The message "Memory is full." appears. Causes and remedies For some web pages, the LocationFreeTV may not allow you to join or register. No address has been specified for Default page. Enter the address of a web page for the Default page (1 page 82). Any of the following are possible: • The web page uses JavaScript or a file type that the LocationFreeTV does not support. • The unit failed to connect to the web server. Wait a little while and try connecting again. • If you have opened multiple tabs, close some tabs. • Some large size web pages may not display. • Turn the monitor off and then on again. • A large sized file may not open. Mail Problem Causes and remedies Cannot send or receive mail. • Your mail settings may be incorrect. Check them against the information you have received from your ISP. • When sending the mail to multiple addresses, separate each address with a comma (,). • When sending mail to a large number of addresses, separate the recipients into smaller groups, and send the mail separately to each group of recipients. • Your network settings may be incorrect. Contact your ISP. Cannot recall the mail protection password. Once the mail protection password has been set, you must input that password in order to change or delete it. If you have lost your mail protection password, initialize the mail settings (1 page 136). While attaching an image to an e-mail, the [Picture List] window does not show the expected image. • Make sure you have selected the location where the image is saved. Switch the tab to select an appropriate folder. • The LocationFreeTV may fail to display images from a "Memory Stick" (LF-X1) or a CompactFlash card (LF-X5)" initialized using a computer. Initialize the "Memory Stick" (LF-X1) or CompactFlash card (LF-X5) using the unit. Characters in incoming mail are not displayed properly. The character encoding methods supported by the LocationFreeTV are US-ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS, and EUC-JP. No other encoding methods are supported. If characters cannot be displayed properly, open the [Settings] - [Web] screen and check the character code setting. Images in HTML mail are not displayed. Depending on the type of HTML, some images may not display. A question mark (?) appears on the image attached to a mail. • The file format is not supported by the LocationFreeTV. You may display the file by sending it to a computer installed with software that supports this type of image file. • The image has been corrupted. The message "Memory is full." appears. • If you have opened multiple tabs on the web screen, close some tabs. • Turn the monitor off and then on again. Others Continued 147

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147
Troubleshooting
Others
Mail
“Join/register” is shown on a web page.
For some web pages, the LocationFreeTV may not allow you to join or
register.
Nothing appears when [Home] is
selected.
No address has been specified for Default page. Enter the address of a
web page for the Default page (
1
page 82).
The message “Cannot open this web
page.” appears.
When you select from a menu or other
lists, the screen does not respond.
Nothing appears when a button is
selected.
Any of the following are possible:
•
The web page uses JavaScript or a file type that the LocationFreeTV
does not support.
•
The unit failed to connect to the web server. Wait a little while and try
connecting again.
The message “Memory is full.” appears.
•
If you have opened multiple tabs, close some tabs.
•
Some large size web pages may not display.
•
Turn the monitor off and then on again.
•
A large sized file may not open.
Problem
Causes and remedies
Cannot send or receive mail.
•
Your mail settings may be incorrect. Check them against the
information you have received from your ISP.
•
When sending the mail to multiple addresses, separate each address
with a comma (,).
•
When sending mail to a large number of addresses, separate the
recipients into smaller groups, and send the mail separately to each
group of recipients.
•
Your network settings may be incorrect. Contact your ISP.
Cannot recall the mail protection
password.
Once the mail protection password has been set, you must input that
password in order to change or delete it. If you have lost your mail
protection password, initialize the mail settings (
1
page 136).
While attaching an image to an e-mail,
the [Picture List] window does not show
the expected image.
•
Make sure you have selected the location where the image is saved.
Switch the tab to select an appropriate folder.
•
The LocationFreeTV may fail to display images from a “Memory
Stick” (LF-X1) or a CompactFlash card (LF-X5)” initialized using a
computer. Initialize the “Memory Stick” (LF-X1) or CompactFlash
card (LF-X5) using the unit.
Characters in incoming mail are not
displayed properly.
The character encoding methods supported by the LocationFreeTV are
US-ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS, and EUC-JP.
No other encoding methods are supported. If characters cannot be
displayed properly, open the [Settings] - [Web] screen and check the
character code setting.
Images in HTML mail are not displayed.
Depending on the type of HTML, some images may not display.
A question mark (?) appears on the
image attached to a mail.
•
The file format is not supported by the LocationFreeTV. You may
display the file by sending it to a computer installed with software that
supports this type of image file.
•
The image has been corrupted.
The message “Memory is full.” appears.
•
If you have opened multiple tabs on the web screen, close some tabs.
•
Turn the monitor off and then on again.
Problem
Causes and remedies
Continued