Cisco 7965G Administration Guide - Page 106

Call Forward Busy, Call Forward No Answer, and Call, Cisco Unified IP Phones - intercom

Page 106 highlights

Telephony Features Available for the Phone Chapter 5 Configuring Features, Templates, Services, and Users Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Call forward Allows users to redirect incoming calls to another number. Call forward options include Call Forward All, Call Forward Busy, Call Forward No Answer, and Call Forward No Coverage. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • "Specifying Options that Appear on the User Options Web Pages" section on page 5-17 Call forward configurable display Allows you to specify information that appears on a phone when a call is forwarded. This information can include the caller name, caller number, redirected number, and original dialed number. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. Call forward destination override Allows you to override Call Forward All (CFA) in cases where the CFA target places a call to the CFA initiator. This feature allows the CFA target to reach the CFA initiator for important calls. The override works whether the CFA target phone number is internal or external. For more information, refer to "Cisco Unified Communications Manager System Guide", "Cisco Unified IP Phones" and "Understanding Directory Numbers" sections. Call park Allows users to park (temporarily store) a call and then For more information, refer to the Cisco retrieve the call by using another phone in the Cisco Unified Communications Manager Features Unified Communications Manager system. and Services Guide, "Call Park" chapter. Call pickup Allows users to redirect a call that is ringing on another phone within their pickup group to their phone. You can configure an audio and/or visual alert for the primary line on the phone. This alert notifies the users that a call is ringing in their pickup group. For more information, refer to the Cisco Unified Communications Manager Administration Guide, "Call Pickup Group Configuration" chapter. Call recording Allows a supervisor to record an active call. The user might hear an intermittent tone (beep tone) during a call when it is being recorded. Note The intercom feature is disabled when a call is being monitored or recorded. For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, "Monitoring and Recording" chapter. Call waiting Indicates (and allows users to answer) an incoming call that rings while on another call. Displays incoming call information on the phone screen. For more information, refer to the Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 5-4 OL-14641-01

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5-4
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1
OL-14641-01
Chapter 5
Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Call forward
Allows users to redirect incoming calls to another
number. Call forward options include Call Forward All,
Call Forward Busy, Call Forward No Answer, and Call
Forward No Coverage.
For more information, refer to:
Cisco Unified Communications Manager
Administration Guide, “
Directory
Number Configuration” chapter.
Cisco Unified Communications Manager
System Guide, “
Cisco Unified IP
Phones” chapter.
“Specifying Options that Appear on the
User Options Web Pages” section on
page 5-17
Call forward
configurable
display
Allows you to specify information that appears on a
phone when a call is forwarded. This information can
include the caller name, caller number, redirected
number, and original dialed number.
For more information, refer to:
Cisco Unified Communications Manager
Administration Guide, “
Cisco Unified IP
Phone Configuration” chapter.
Cisco Unified Communications Manager
System Guide
, “Cisco Unified IP
Phones” chapter.
Call forward
destination override
Allows you to override Call Forward All (CFA) in cases
where the CFA target places a call to the CFA initiator.
This feature allows the CFA target to reach the CFA
initiator for important calls. The override works whether
the CFA target phone number is internal or external.
For more information, refer to
“Cisco
Unified Communications Manager System
Guide”,
“Cisco Unified IP Phones” and
"Understanding Directory Numbers"
sections.
Call park
Allows users to park (temporarily store) a call and then
retrieve the call by using another phone in the Cisco
Unified Communications Manager system.
For more information, refer to the
Cisco
Unified Communications Manager Features
and Services Guide
, “Call Park” chapter.
Call pickup
Allows users to redirect a call that is ringing on another
phone within their pickup group to their phone.
You can configure an audio and/or visual alert for the
primary line on the phone. This alert notifies the users
that a call is ringing in their pickup group.
For more information, refer to the
Cisco
Unified Communications Manager
Administration Guide, “Call
Pickup Group
Configuration” chapter.
Call recording
Allows a supervisor to record an active call. The user
might hear an intermittent tone (beep tone) during a call
when it is being recorded.
Note
The intercom feature is disabled when a call is
being monitored or recorded.
For more information, refer to the
Cisco
Unified Communications Manager Features
and Services Guide, “
Monitoring and
Recording” chapter.
Call waiting
Indicates (and allows users to answer) an incoming call
that rings while on another call. Displays incoming call
information on the phone screen.
For more information, refer to the
Cisco
Unified Communications Manager
Administration Guide
, “Cisco Unified IP
Phone Configuration” chapter.
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Configuration Reference