Cisco 7965G Administration Guide - Page 155

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Device Logs Device Logs The Device Logs area on a phone's web page provides information you can use to help monitor and troubleshoot the phone. • Console Logs-Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone. • Core Dumps-Includes hyperlinks to individual dump files. • Status Messages area-Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2 describes the status messages that can appear. To display the Status Messages, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2, and then click the Status Messages hyperlink. • Debug Display area-Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting. Streaming Statistics A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A phone streams information when it is on a a call or running a service that sends or receives audio or data. The streaming statistics areas on a phone's web page provide information about the streams. Most calls use only one stream (Stream 1), but some calls use two or three stream. For example, a barged call uses Stream 1 and Stream 2. To display a Streaming Statistics area, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2, and then click the Stream 1, the Stream 2, the Stream 3, the Stream 4, or the Stream 5 hyperlink. Table 8-5 describes the items in the Streaming Statistics areas. Table 8-5 Streaming Statistics Area Items Item Remote Address Local Address Start Time Stream Status Host Name Sender Packets Sender Octets Sender Codec Sender Reports Sent1 Description IP address and UDP port of the destination of the stream. IP address and UPD port of the phone. Internal time stamp indicating when Cisco Unified Communications Manager requested that the phone start transmitting packets. Indication of whether streaming is active or not. Unique, fixed name that is automatically assigned to the phone based on its MAC address. Total number of RTP data packets transmitted by the phone since starting this connection. The value is 0 if the connection is set to receive only mode. Total number of payload octets transmitted in RTP data packets by the phone since starting this connection. The value is 0 if the connection is set to receive only mode. Type of audio encoding used for the transmitted stream. Number of times the RTCP Sender Reports have been sent. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 8-11