Cisco 7965G Administration Guide - Page 156
Cisco Unified IP Phone uses., Rcvr Lost Packets
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Streaming Statistics Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Table 8-5 Streaming Statistics Area Items (continued) Item Sender Report Time Sent1 Rcvr Lost Packets Avg Jitter Rcvr Codec Rcvr Reports Sent1 Rcvr Report Time Sent1 Rcvr Packets Rcvr Octets MOS LQK Avg MOS LQK Min MOS LQK Max MOS LQK MOS LQK Version Cumulative Conceal Ratio Description Internal time stamp indicating when a RTCP Sender Report was sent. Total number of RTP data packets that have been lost since starting receiving data on this connection. Defined as the number of expected packets less the number of packets actually received, where the number of received packets includes any that are late or duplicate. The value displays as 0 if the connection was set to send-only mode. Estimate of mean deviation of the RTP data packet inter-arrival time, measured in milliseconds. The value displays as 0 if the connection was set to send-only mode. Type of audio encoding used for the received stream. Number of times the RTCP Receiver Reports have been sent. Internal time stamp indicating when a RTCP Receiver Report was sent. Total number of RTP data packets received by the phone since starting receiving data on this connection. Includes packets received from different sources if this is a multicast call. The value displays as 0 if the connection was set to send-only mode. Total number of payload octets received in RTP data packets by the device since starting reception on the connection. Includes packets received from different sources if this is a multicast call. The value displays as 0 if the connection was set to send-only mode. Score that is an objective estimate of the mean opinion score (MOS) for listening quality (LQK) that rates from 5 (excellent) to 1 (bad). This score is based on audible concealment events due to frame loss in the preceding 8-second interval of the voice stream. For more information, see the "Monitoring the Voice Quality of Calls" section on page 9-16. Note The MOS LQK score can vary based on the type of codec that the Cisco Unified IP Phone uses. Average MOS LQK score observed for the entire voice stream. Lowest MOS LQK score observed from start of the voice stream. Baseline or highest MOS LQK score observed from start of the voice stream. These codecs provide the following maximum MOS LQK score under normal conditions with no frame loss: • G.711 gives 4.5 • G.722 gives 4.5 • G.728/iLBC gives 3.9 • G.729 A/AB gives 3.8 Version of the Cisco proprietary algorithm used to calculate MOS LQK scores. Total number of concealment frames divided by total number of speech frames received from start of the voice stream. 8-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01