Cisco 7965G Administration Guide - Page 141
Call Statistics Screen, Settings, Status., Expansion Modules.
UPC - 882658140464
View all Cisco 7965G manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 141 highlights
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Expansion Module(s). To exit the Expansion Module(s) screen, press the Exit softkey. Table 7-5 Expansion Module Statistics Item Link State RX Discarded Bytes RX Length Err RX Checksum Err RX Invalid Message TX Retransmit TX Buffer Full Description Overall expansion module status Number of bytes discarded due to errors Number of packets discarded due to improper length Number of packets discarded due to invalid checksum information Number of packets that have been discarded because a message was invalid or unsupported Number of packets that have been retransmitted to the expansion module Number of packets discarded because the expansion module was not able to accept new messages Call Statistics Screen You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics in the following ways: • During call-You can view the call information by rapidly pressing the ? button twice. • After the call-You can view the call information captured during the last call by displaying the Call Statistics screen. Note You can also remotely view the call statistics information by using a web browser to access the Streaming Statistics web page. This web page contains additional RTCP statistics not available on the phone. For more information about remote monitoring, see Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely." A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data. To display the Call Statistics screen for information about the last voice stream, follow these steps: Procedure Step 1 Press the Settings button. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 7-11