Cisco 7965G Administration Guide - Page 135
ettings >, Security Configuration > 802.1X Authentication, Table 7-2
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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G (continued) Message DHCP timeout Dialplan Parsing Error (SIP phones only) Disabled DNS timeout DNS unknown host Duplicate IP Description Possible Explanation and Action DHCP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the DHCP server and the phone-Verify the network connections. • DHCP server is down-Check configuration of DHCP server. • Errors persist-Consider assigning a static IP address. See the "Network Configuration Menu" section on page 4-5 for details on assigning a static IP address. The phone could not parse the dialplan XML file properly. Problem with the TFTP downloaded dialplan XML file. For more information refer to the Cisco Unified Communications Manager Administration Guide. 802.1X Authentication is disabled on the phone. You can enable 802.1X authentication using the Settings > Security Configuration > 802.1X Authentication option on the phone. For more information, see the "802.1X Authentication and Status" section on page 4-34. DNS server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the DNS server and the phone-Verify the network connections. • DNS server is down-Check configuration of DNS server. DNS could not resolve the name of the TFTP server or Cisco Unified Communications Manager. • Verify that the host names of the TFTP server or Cisco Unified Communications Manager are configured properly in DNS. • Consider using IP addresses rather than host names. Another device is using the IP address assigned to the phone. • If the phone has a static IP address, verify that you have not assigned a duplicate IP address. See the "Network Configuration Menu" section on page 4-5 section for details. • If you are using DHCP, check the DHCP server configuration. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 7-5