Compaq DL580R01 Service Guide - Page 100

– 6599, SCSI Hard Drive Test Error Codes, Table 3-14

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Diagnostics and Troubleshooting 3-31 6500 - 6599, SCSI Hard Drive Test Error Codes The 6500 series of diagnostic error codes identifies failures with SCSI hard drives, SCSI hard drive controller boards, SCSI hard drive cables, and system board functions. If the system uses a drive array controller, see "Array Diagnostic Utility " later in this chapter. Table 3-14 SCSI Hard Drive Test Error Codes Error Code 6500-XX 6502-XX 6505-XX 6506-XX 6509-XX 6523-XX 6528-XX Description SCSI disk ID drive types test failed. SCSI disk unconditional format test failed. SCSI disk read test failed. SCSI disk SA/media test failed. SCSI disk erase tape test failed. SCSI disk random read test failed. Media load/unload test failed. Recommended Action 1. Run the System Configuration Utility and verify the drive type. 2. Replace the SCSI disk drive signal and power cables, then retest. 3. Replace the SCSI controller and retest. 4. Replace the SCSI disk drive and retest. 5. Replace the system board and retest. 6600 - 6699, SCSI/IDE CD-ROM Drive Test Error Codes The 6600 series of diagnostic error codes identifies failures with the CD-ROM drive cables, CD-ROM drives, adapter boards, or the system board assembly. Table 3-15 SCSI/IDE CD-ROM Drive Test Error Codes Error Code 6600-XX 6605-XX Description CD-ROM ID failed. CD-ROM read failed. Recommended Action 1. Replace the CD-ROM media and retest. 2. Check and/or replace the signal cable and retest. 3. Check the switch settings on the adapter board (if applicable). 4. Replace the SCSI controller (if applicable) and retest. 5. Replace the CD-ROM drive and retest. 6. Replace the system board and retest.

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Diagnostics and Troubleshooting
3-31
6500
6599, SCSI Hard Drive Test Error Codes
The 6500 series of diagnostic error codes identifies failures with SCSI hard drives, SCSI hard
drive controller boards, SCSI hard drive cables, and system board functions. If the system uses a
drive array controller, see
Array Diagnostic Utility
later in this chapter.
Table 3-14
SCSI Hard Drive Test Error Codes
Error Code
Description
Recommended Action
6500-
XX
SCSI disk ID drive types test failed.
6502-
XX
SCSI disk unconditional format test
failed.
6505-
XX
SCSI disk read test failed.
6506-
XX
SCSI disk SA/media test failed.
6509-
XX
SCSI disk erase tape test failed.
6523-
XX
SCSI disk random read test failed.
6528-
XX
Media load/unload test failed.
1.
Run the System Configuration Utility and
verify the drive type.
2.
Replace the SCSI disk drive signal and
power cables, then retest.
3.
Replace the SCSI controller and retest.
4.
Replace the SCSI disk drive and retest.
5.
Replace the system board and retest.
6600
6699, SCSI/IDE CD-ROM Drive Test Error Codes
The 6600 series of diagnostic error codes identifies failures with the CD-ROM drive cables,
CD-ROM drives, adapter boards, or the system board assembly.
Table 3-15
SCSI/IDE CD-ROM Drive Test Error Codes
Error Code
Description
Recommended Action
6600-
XX
CD-ROM ID failed.
6605-
XX
CD-ROM read failed.
1.
Replace the CD-ROM media and retest.
2.
Check and/or replace the signal cable and
retest.
3.
Check the switch settings on the adapter
board (if applicable).
4.
Replace the SCSI controller (if applicable)
and retest.
5.
Replace the CD-ROM drive and retest.
6.
Replace the system board and retest.