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Compaq DL580R01 Service Guide - Page 182

Health Driver, description, Internal Diagnostics

UPC - 720591221416

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viewing 3-3 expansion boards hot-plug buttons, illustrated 2-38 canceling an action 2-38 caution 2-38 controlling 2-36 locations, identified 2-37 locations, illustrated 2-36 removing 2-37 removing, illustrated 2-37, 2-39 replacing 2-39 non-hot-plug locations, identified 2-37 locations, illustrated 2-36 removing 2-40 removing, illustrated 2-39 replacing 2-40 F fans connectors, identified 4-5 LEDs, illustrated 4-12 locations, illustrated 2-12 part numbers 1-5 removing 2-13 removing, illustrated 2-13 replacing 2-13 firmware different version 3-41 error, controllers 3-50 flashing the ROM 3-73 flowchart, ASR-2 3-63 front bezel LED indicators function 4-12 identifying status and conditons 4-12 illustrated 4-12 part number 1-3 removing 2-11 removing, illustrated 2-11 replacing 2-11 G graphics display unit, test error codes 3-26 grounding procedures 2-2 H hard drive blank cover, part number 1-3 Index 7 hard drives 18.2-GB Wide-Ultra, part number 1-7 9.1-GB Wide-Ultra, part number 1-7 ADU error messages 3-37, 3-38, 3-43, 3-44, 3-50 communication problems 3-50 installation order 2-15 location, identified 2-14 location, illustrated 2-14 removal/replacement guidelines 2-15 removing 2-16 removing, illustrated 2-16 replacing 2-16 specifications 5-3 supported configurations 2-14 test error codes 3-29, 3-31 hazard symbol 2-3 hazardous conditions symbols on equipment 2-3 hazardous energy circuits symbol 2-3 Health Driver, description 3-62 help additional sources ix Compaq authorized resellers, telephone numbers ix Compaq website ix technical support telephone numbers ix hot-plug devices, accessing 2-8 hot-plug fan assembly See fans hot-plug hard drives See hard drives hot-plug power supply See power supply I IDD See Internal Diagnostics Display (IDD) identify controller data did not match with NVRAM 3-39 identify errors, ADU error messages 3-39 identify logical drive data did not match with NVRAM 3-39 illustrations AC power assembly, removing power cables 2-47 AC power cable assembly removing from chassis 2-49 removing ground wire screw 2-48

Section	Page
Compaq ProLiant DL580 Server Maintenance and Service Guide	1
Notice	2
Contents	3
About This Guide	7
Symbols in Text	7
Compaq Technician Notes	8
Rack Stability	8
Getting Help	9
Compaq Technical Support	9
Compaq Website	9
Compaq Authorized Reseller	9
Chapter 1: Illustrated Parts Catalog	10
Mechanical Parts Exploded View	11
Mechanical Spare Parts List	12
System Components Exploded View	13
System Components Spare Parts List	14
Chapter 2: Removal and Replacement Procedures	17
Electrostatic Discharge Information	18
Symbols on Equipment	19
Preparation Procedures	20
Hot-Pluggable Parts	20
Non-Hot-Pluggable Parts	20
Powering Down the Server	21
Rack Warnings	22
Server Warnings and Precautions	23
Top Access Panel	24
Power On/Standby Switch with LED Indicators	25
Front Bezel	27
Hot-Plug Fan Assembly Identification	28
Hot-Plug Fan Assemblies	29
Removable Media and Related Components	30
Media Storage	30
Hot-Plug Hard Drives	31
CD-ROM and Diskette Drive Removable Media Assembly	33
1.44-MB Diskette Drive	34
24X or Higher Low-Profile CD-ROM Drive	35
Cable Routing Diagrams	36
24X or Higher Low-Profile CD-ROM Signal and Power Cables	36
Diskette Drive Signal and Power Cables	36
Power Switch Cables	37
Power Backplane Board Cables	38
Peripheral Board Data Cables	39
Hot-Plug Power Supply	40
Processors and Processor Terminator Modules	41
Processor and Processor Terminator Module Locations	41
Processor	42
Processor Terminator Module	43
Peripheral Board	44
Memory	45
Dual Inline Memory Module Combinations	46
Memory Board	47
Dual Inline Memory Modules	48
Center Wall	49
SCSI Hard Drive Backplane Board	50
Wide Ultra2/Ultra3 Hard Drive Cage	51
PCI Expansion Boards	52
PCI Hot Plug Expansion Boards	52
Non-Hot-Plug Expansion Boards	56
PCI Hot Plug Basket Insulator	57
PCI Hot Plug LED Switchboard and Cable	58
PCI Guide Bracket	59
Power Backplane Board	60
System Board with Subpan	61
Processor Cage	62
AC Power Cable Assembly	63
Integrated Smart Array Controller Features	66
Integrated Smart Array Controller	67
Replacement Battery	68
Chapter 3: Diagnostics and Troubleshooting	70
Diagnostic Tools Utility Overview	71
Default Configuration	73
Default Configuration Messages	73
INSPECT	73
	73
Running INSPECT	73
Printing the INSPECT Listing	73
Utilities Access	74
Running the Utilities from the System Partition	74
Running the Utilities from Diskette	75
Running the Utilities from the Compaq SmartStart and Support Software CD	75
PowerOn SelfTest	76
POST Error Messages	76
Diagnostics Software	91
Steps for Diagnostics	91
100 – 199, Primary Processor Test Error Codes	92
200 – 299, Memory Test Error Codes	93
300 – 399, Keyboard Test Error Codes	94
400 – 499, Parallel Printer Test Error Codes	94
500 – 599, Graphics Display Unit Test Error Codes	95
600 – 699, Diskette Drive Test Error Codes	96
1100 – 1199, Serial Test Error Codes	97
1200 – 1299, Modem Communications Test Error Codes	97
1700 – 1799, Hard Drive Test Error Codes	98
1900 – 1999, Tape Drive Test Error Codes	99
6000 – 6099, Compaq Network Interface Controller Test Error Codes	99
6500 – 6599, SCSI Hard Drive Test Error Codes	100
6600 – 6699, SCSI/IDE CD˚ROM Drive Test Error Codes	100
6700 – 6799, SCSI Tape Drive Test Error Codes	101
8600 – 8699, Pointing Device Interface Test Error Codes	101
Array Diagnostic Utility	102
Integrated Management Log	122
Multiple Ways of Viewing the IML	122
Compaq Insight Manager	122
Viewing the Event List	123
Printing the Event List	123
Compaq Survey Utility	123
Compaq IML Management Utility	123
OS IML Viewer	123
Event List	124
Event Messages	124
Rapid Error Recovery	127
Automatic Server Recovery2	127
Unattended Recovery	128
Attended Recovery	128
Hardware Requirements	129
Remote Operations	129
Automatic Server Recovery (ASR˚2)–Other Uses	129
Starting Compaq Utilities	129
Compaq Integrated Remote Console	130
Compaq Health Driver	131
Initializing Compaq Utilities	133
Initializing the Operating System	135
ASR2 Security	136
Server Health Logs	137
ASR-2 Integrated Management Log Messages	137
Revision History Table	139
Storage Fault Recovery Tracking	140
Storage Automatic Reconstruction	140
Network Interface Fault Recovery Tracking	140
Memory Fault Recovery Tracking	140
Remote Management Features	141
ROMPaq Error Recovery Options	142
ROMPaq Disaster Recovery	142
Redundant ROM Image Recovery	143
Compaq Insight Manager	144
Features of Compaq Insight Manager	144
Compaq Insight Manager Software Architecture	145
Insight Management Agents	145
Compaq Insight Manager	145
Chapter 4: Connectors, Switches, and LED Indicators	146
Connectors	147
Rear Panel Connectors	147
System Board Connectors	148
Peripheral Board Connectors	149
Power Backplane Board Connectors	150
SCSI Hard Drive Backplane Board Connectors	151
Switches	152
Configuration (Maintenance) Switchbank (SW1)	152
Clearing CMOS	153
Processor Core Frequency (SW4) and System ID (SW6) Switches	154
Processor Core Frequency Switches (SW4)	154
System Board ID/Miscellaneous Switches (SW6)	155
LED Indicators	156
Front Bezel LED Indicators	157
Interlock Status LED Indicators	158
Internal Diagnostics Display Indicator	159
Hot-Plug Power Supply LED Indicators	160
HotPlug Fan LED Indicators	161
PCI Hot Plug Switchboard LED Indicators	162
Hot-Plug Hard Drive LED Indicators	164
Diskette Drive and CD-ROM LED Indicators	165
Chapter 5: Physical and Operating Specifications	166
System Unit	167
Hot-Plug Hard Drives	168
Hot-Plug Power Supply	169
Memory	170
1.44-MB Diskette Drive	170
24X Low-Profile CD-ROM Drive	171
NC3134 Fast Ethernet NIC 64 PCI Dual Base 10/100 Controller	173
Integrated Smart Array Controller	174
Smart Array 4200 Controller	175

Match case Limit results 1 per page

Index

viewing

3-3

expansion boards

hot-plug

buttons, illustrated

2-38

canceling an action

2-38

caution

2-38

controlling

2-36

locations, identified

2-37

locations, illustrated

2-36

removing

2-37

removing, illustrated

2-37,

2-39

replacing

2-39

non-hot-plug

locations, identified

2-37

locations, illustrated

2-36

removing

2-40

removing, illustrated

2-39

replacing

2-40

fans

connectors, identified

4-5

LEDs, illustrated

4-12

locations, illustrated

2-12

part numbers

1-5

removing

2-13

removing, illustrated

2-13

replacing

2-13

firmware

different version

3-41

error, controllers

3-50

flashing the ROM

3-73

flowchart, ASR-2

3-63

front bezel

LED indicators

function

4-12

identifying status and

conditons

4-12

illustrated

4-12

part number

1-3

removing

2-11

removing, illustrated

2-11

replacing

2-11

graphics display unit, test error

codes

3-26

grounding procedures

2-2

hard drive blank cover, part

number

1-3

hard drives

18.2-GB Wide-Ultra, part

number

1-7

9.1-GB Wide-Ultra, part

number

1-7

ADU error messages

3-37,

3-38, 3-43, 3-44, 3-50

communication problems

3-50

installation order

2-15

location, identified

2-14

location, illustrated

2-14

removal/replacement

guidelines

2-15

removing

2-16

removing, illustrated

2-16

replacing

2-16

specifications

5-3

supported configurations

2-14

test error codes

3-29, 3-31

hazard symbol

2-3

hazardous conditions

symbols on equipment

2-3

hazardous energy circuits

symbol

2-3

Health Driver, description

3-62

help

additional sources

Compaq authorized resellers,

telephone numbers

Compaq website

technical support telephone

numbers

hot-plug devices, accessing

2-8

hot-plug fan assembly

See

fans

hot-plug hard drives

See

hard drives

hot-plug power supply

See

power

supply

IDD

See

Internal Diagnostics

Display (IDD)

identify controller data did not match

with NVRAM

3-39

identify errors, ADU error

messages

3-39

identify logical drive data did not

match with NVRAM

3-39

illustrations

AC power assembly, removing

power cables

2-47

AC power cable assembly

removing from chassis

2-49

removing ground wire

screw

2-48