Compaq DL580R01 Service Guide - Page 118

Message, Description, Recommended Action, WARNING, SOLUTION: Upgrade

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Diagnostics and Troubleshooting 3-49 Table 3-18 Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Swapped cables or Configuration error detected. The configuration information on the attached drives is not backward compatible with this controller's firmware. The current firmware version on the controller cannot interpret the configuration information on the attached drives. Upgrade the firmware. -Or- If that does not solve the problem, move the drives back to the original controller. SOLUTION: Upgrade the firmware on this controller. If this doesn't solve the problem then power down system then move drives back to the original controller. Swapped cables or Configuration error detected. The maximum logical volume count X was exceeded during logical volume addition. All logical volumes beyond X have been lost and cannot be recovered. SOLUTION: Identify the drives that contain the lost logical volumes. Move those drives to another controller where the logical volumes can be recreated. NOTE! If a drive contains a valid logical volume and a lost logical volume, then do not move that drive to another controller. More logical drives were created than are supported on this controller, causing lost logical drive volumes. Identify the drives containing lost volumes, and move them to another controller so the lost volumes can be recreated. WARNING: Do not move a drive if it also contains valid volume data. This process causes all valid data to be destroyed! continued

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Diagnostics and Troubleshooting
3-49
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
Swapped cables or
Configuration error
detected.
The configuration
information on the
attached drives is
not backward
compatible with this
controller
’
s
firmware.
SOLUTION: Upgrade
the firmware on this
controller. If this
doesn
’
t solve the
problem then power
down system then
move drives back to
the original
controller.
The current firmware version on the
controller cannot interpret the
configuration information on the
attached drives.
Upgrade the firmware.
-Or-
If that does not solve the problem, move the
drives back to the original controller.
Swapped cables or
Configuration error
detected.
The maximum
logical volume count
X
was exceeded
during logical
volume addition. All
logical volumes
beyond
X
have been
lost and cannot be
recovered.
SOLUTION: Identify
the drives that
contain the lost
logical volumes.
Move those drives to
another controller
where the logical
volumes can be
recreated. NOTE! If a
drive contains a
valid logical volume
and a lost logical
volume, then do not
move that drive to
another controller.
More logical drives were created
than are supported on this
controller, causing lost logical drive
volumes.
Identify the drives containing lost volumes, and
move them to another controller so the lost
volumes can be recreated.
WARNING:
Do not move a drive if it also
contains valid volume data. This process causes
all valid data to be destroyed!
continued